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Add support for PR and Issue templates to QMK_firmware GitHub (#4494)

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* Add support document

* Add Bug Report

* Add GitHub Pull Request Template

* Feature request issue template

* Touch up feature request template

* Add 'other issues' template

* move support doc

* Minor tweaks

* More minor tweaks

* Spleeling fix

Co-Authored-By: drashna <drashna@live.com>

* CapiTALization fIXes

Co-Authored-By: drashna <drashna@live.com>

* Use new issue URL

Co-Authored-By: drashna <drashna@live.com>

* Add blanck issue template

* Update the PR template

* Formatting and additional changes

* Update docs/support.md

Co-Authored-By: drashna <drashna@live.com>
This commit is contained in:
Drashna Jaelre 2018-12-07 16:51:27 -08:00 committed by MechMerlin
parent 3e698a54ea
commit 2ad2b73d68
8 changed files with 141 additions and 0 deletions
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---
name: Blank issue
about: If you're 100% sure that you don't need one of the other issue templates, use this one instead.
---

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---
name: Bug report
about: Create a report to help us improve the QMK Firmware
---
<!-- Provide a general summary of the bug in the Title above -->
<!-- This template is entirely option and can be removed, but is here to help both you and us. -->
<!-- This text and anything on lines wrapped like this one will not show up in the final text. This text is to help us and you. -->
**Describe the bug**
<!-- A clear and concise description of what the bug is. -->
**System Information**
- Keyboard:
- Revision (if applicable):
- Operating System:
- avr-gcc version:
<!-- Run `avr-gcc --version` to find out -->
- arm gcc version:
<!-- Run `arm-none-eabi-gcc --version` to find out -->
- QMK Firmware version:
<!-- You can run `git describe --abbrev=0 --tags` to find this out -->
- Any keyboard related software installed?
- [ ] Auto Hot Key
- [ ] Karabiner
- [ ] Other
**Additional context**
<!-- Add any other context about the problem here. -->

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---
name: Feature request
about: Suggest a new feature or changes to existing features
---
<!--- Provide a general summary of the changes you want in the Title above -->
<!-- This template is entirely option and can be removed, but is here to help both you and us. -->
<!-- This text and anything on lines wrapped like this one will not show up in the final text. This text is to help us and you. -->
## Feature Request Type
- [ ] Core Functionality
- [ ] Add-on hardware support (e.g. audio, RGB, OLED screen, etc.)
- [ ] Alteration (enhancement/optimization) of existing Feature(s)
- [ ] New behavior
## Description
<!-- A few sentences describing what it is that you'd like to see. Additional information (such as links to spec sheets, licensing info, other related issues or PR's, etc) would be helpful. -->

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---
name: Other issues
about: Anything else that doesn't fall into the above categories.
---
<!--- Provide a general summary of the changes you want in the Title above -->
<!-- This text and anything on lines wrapped like this one will not show up in the final text. This text is to help us and you. -->
<!-- Please check https://docs.qmk.fm/#/support for additional resources first. If that doesn't answer your question, check the bug report option, as that may be more appropriate. -->

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<!--- Provide a general summary of your changes in the Title above -->
<!--- This template is entirely option and can be removed, but is here to help both you and us. -->
<!--- This text and anything on lines wrapped like this one will not show up in the final text. This text is to help us and you. -->
## Description
<!--- Describe your changes in detail -->
## Types of changes
<!--- What types of changes does your code introduce? Put an `x` in all the boxes that apply: -->
- [ ] Core
- [ ] Bugfix
- [ ] New Feature
- [ ] Enhancement/Optimization
- [ ] Keyboard (addition or update)
- [ ] Keymap/Layout/Userspace (addition or update)
- [ ] Documentation
## Issues Fixed or Closed by this PR
*
## Checklist:
<!--- Go over all the following points, and put an `x` in all the boxes that apply. -->
<!--- If you're unsure about any of these, don't hesitate to ask. We're here to help! -->
- [ ] My code follows the code style of this project.
- [ ] My change requires a change to the documentation.
- [ ] I have updated the documentation accordingly.
- [ ] I have read the **CONTRIBUTING** document. (https://docs.qmk.fm/#/contributing)
- [ ] I have added tests to cover my changes.
- [ ] I have tested the changes and verified that they work and don't break anything (as well as I can manage).

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* Other Topics
* [Using Eclipse with QMK](eclipse.md)
* [Support](support.md)
* QMK Internals (In Progress)
* [Defines](internals_defines.md)

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* Other Topics
* [Using Eclipse with QMK](eclipse.md)
* [Support](support.md)
* QMK Internals (In Progress)
* [Defines](internals_defines.md)

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# Support
If you need help with something, the best place to get quick support is going to be on our [Discord Server](https://discord.gg/Uq7gcHh). There is usually somebody online, and there are a bunch of very helpful people there.
Don't forget to read our [Code of Conduct](https://qmk.fm/coc/).
## Help! I don't know where to start!
If this is the case, then you should start with our [Newbs Guide](https://docs.qmk.fm/#/newbs). There is a lot of great info there, and that should cover everything you need to get started.
If that's an issue, hop onto the [QMK Configurator](https://config.qmk.fm), as that will handle a majority of what you need there.
## Help! I'm having issues flashing!
First, head to the [Compiling/Flashing FAQ Page](https://docs.qmk.fm/#/faq_build). There is a good deal of info there, and you'll find a bunch of solutions to common issues there.
## Help, I have an issue that isn't covered by the links above
Okay, that's fine. Then please check the [open issues in our GitHub](https://github.com/qmk/qmk_firmware/issues) to see if somebody is experiencing the same thing (make sure it's not just similar, but actually the same).
If you can't find anything, then please open a [new issue](https://github.com/qmk/qmk_firmware/issues/new)!
## What if I found a bug?
Then please open an [issue](https://github.com/qmk/qmk_firmware/issues/new), and if you know how to fix it, open up a Pull Request on GitHub with the fix.
## But `git` and `GitHub` are intimidating!
Don't worry, we have some pretty nice [Guidelines](https://docs.qmk.fm/#/newbs_best_practices) on how to start using `git` and GitHub to make things easier to develop.
Additionally, you can find additional `git` and GitHub related links [here](https://docs.qmk.fm/#/newbs_learn_more_resources).
## I have a Keyboard that I want to add support for
Awesome! Open up a Pull Request for it. We'll review the code, and merge it!
### What if I want to do brand it with `QMK`?
That's amazing! We would love to assist you with that!
In fact, we have a [whole page](https://qmk.fm/powered/) dedicated to adding QMK Branding to your page and keyboard. This covers pretty much everything you need (knowledge and images) to officially support QMK.
If you have any questions about this, open an issue or head to [Discord](https://discord.gg/Uq7gcHh).