trabajo-afectivo/config/routes/cti.rb

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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
Zammad::Application.routes.draw do
api_path = Rails.configuration.api_path
match api_path + '/cti/log', to: 'cti#index', via: :get
match api_path + '/cti/done/bulk', to: 'cti#done_bulk', via: :post
match api_path + '/cti/done/:id', to: 'cti#done', via: :post
end