2022-01-01 13:38:12 +00:00
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# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
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2021-06-01 12:20:20 +00:00
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2016-03-07 06:46:11 +00:00
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require 'browser_test_helper'
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class AgentTicketActionLevel0Test < TestCase
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def test_aaa_agent_ticket_create_with_one_group
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2021-09-20 10:47:05 +00:00
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agent = "bob.smith_one_group#{SecureRandom.uuid}"
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2016-03-07 06:46:11 +00:00
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@browser = browser_instance
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login(
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2021-08-17 12:10:02 +00:00
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username: 'admin@example.com',
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2016-03-07 06:46:11 +00:00
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password: 'test',
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2018-12-19 17:31:51 +00:00
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url: browser_url,
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2016-03-07 06:46:11 +00:00
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)
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2021-07-16 13:29:38 +00:00
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tasks_close_all
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2016-03-07 06:46:11 +00:00
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# create new ticket
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2019-06-28 11:38:49 +00:00
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ticket_create(
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2016-03-07 06:46:11 +00:00
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data: {
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customer: 'nico',
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2018-12-19 17:31:51 +00:00
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group: '-NONE-',
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title: 'some subject 123äöü - one group 1',
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body: 'some body 123äöü - one group 1',
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2016-03-07 06:46:11 +00:00
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},
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)
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sleep 1
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# update ticket
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ticket_update(
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data: {
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2016-03-08 06:33:25 +00:00
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state: 'closed',
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group: '-NONE-',
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2018-12-19 17:31:51 +00:00
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body: 'some body 1234 äöüß - one group 1 - update',
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2016-03-07 06:46:11 +00:00
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},
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)
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2021-07-16 13:29:38 +00:00
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tasks_close_all
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2016-03-07 06:46:11 +00:00
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# invite agent (with one group)
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2016-03-23 07:24:25 +00:00
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click(css: '#navigation a[href="#dashboard"]')
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click(css: '.active.content .tab[data-area="first-steps-widgets"]')
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2016-03-07 06:46:11 +00:00
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watch_for(
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css: '.active.content',
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value: 'Configuration',
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)
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2016-03-23 07:24:25 +00:00
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click(css: '.active.content .js-inviteAgent')
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2021-07-16 13:29:38 +00:00
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modal_ready
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2016-03-07 06:46:11 +00:00
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set(
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css: '.modal [name="firstname"]',
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2016-03-07 06:46:11 +00:00
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value: 'Bob',
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)
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set(
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css: '.modal [name="lastname"]',
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2016-03-07 06:46:11 +00:00
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value: 'Smith',
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)
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set(
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css: '.modal [name="email"]',
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2016-03-07 06:46:11 +00:00
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value: "#{agent}@example.com",
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)
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2021-10-20 11:02:52 +00:00
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check(css: '.modal .js-groupListItem[value=full]')
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2016-12-14 14:48:41 +00:00
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click(
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css: '.modal button.btn.btn--primary',
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fast: true,
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ajax: false,
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)
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watch_for(
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css: 'body div.modal',
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value: 'Sending',
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)
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watch_for_disappear(
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css: 'body div.modal',
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value: 'Sending',
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)
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click(css: '#navigation a[href="#dashboard"]')
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click(css: '.active.content .tab[data-area="first-steps-widgets"]')
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watch_for(
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css: '.active.content',
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value: 'Configuration',
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)
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click(css: '.active.content .js-inviteAgent')
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modal_ready
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2016-12-14 14:48:41 +00:00
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set(
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css: '.modal [name="firstname"]',
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value: 'Bob2',
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)
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set(
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css: '.modal [name="lastname"]',
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value: 'Smith2',
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)
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set(
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css: '.modal [name="email"]',
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value: "#{agent}2@example.com",
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)
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2021-10-20 11:02:52 +00:00
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check(css: '.modal .js-groupListItem[value=full]')
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2016-12-14 14:48:41 +00:00
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2016-03-07 06:46:11 +00:00
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click(
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2018-12-19 17:31:51 +00:00
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css: '.modal button.btn.btn--primary',
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2016-03-07 06:46:11 +00:00
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fast: true,
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2022-03-04 12:21:07 +00:00
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ajax: false,
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2016-03-07 06:46:11 +00:00
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)
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watch_for(
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css: 'body div.modal',
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value: 'Sending',
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)
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watch_for_disappear(
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css: 'body div.modal',
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value: 'Sending',
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)
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2021-07-16 13:29:38 +00:00
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tasks_close_all
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2016-03-10 07:39:41 +00:00
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2016-03-07 06:46:11 +00:00
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end
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def test_bbb_customer_ticket_create_with_one_group
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@browser = browser_instance
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login(
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username: 'nicole.braun@zammad.org',
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password: 'test',
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2018-12-19 17:31:51 +00:00
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url: browser_url,
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2016-03-07 06:46:11 +00:00
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)
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# customer ticket create
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2018-03-06 05:30:12 +00:00
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click(css: 'a[href="#new"]', only_if_exists: true)
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2016-06-09 22:25:13 +00:00
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click(css: 'a[href="#customer_ticket_new"]')
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2016-03-07 06:46:11 +00:00
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2016-06-09 22:25:13 +00:00
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watch_for(
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css: '.newTicket',
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2016-06-09 22:25:13 +00:00
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value: 'New Ticket',
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)
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2021-06-15 06:26:52 +00:00
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exists(css: '.newTicket .form-group.hide select[name="group_id"]')
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2016-03-07 06:46:11 +00:00
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set(
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css: '.newTicket input[name="title"]',
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value: 'one group',
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)
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set(
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css: '.newTicket [data-name="body"]',
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2016-03-07 06:46:11 +00:00
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value: 'one group body',
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)
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2016-03-23 07:24:25 +00:00
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click(css: '.newTicket button.js-submit', wait: 5)
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2016-03-07 06:46:11 +00:00
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# check if ticket is shown
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location_check(url: '#ticket/zoom/')
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match(
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2018-12-19 17:31:51 +00:00
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css: '.active div.ticket-article',
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value: 'one group body',
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2016-03-07 06:46:11 +00:00
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no_quote: true,
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)
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# update ticket
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set(
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2018-12-19 17:31:51 +00:00
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css: '.active [data-name="body"]',
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value: 'one group - some body 1234 äöüß',
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2016-03-07 06:46:11 +00:00
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no_click: true,
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)
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task_type(
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type: 'stayOnTab',
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)
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click(css: '.active .js-submit')
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watch_for(
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2018-12-19 17:31:51 +00:00
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css: '.active div.ticket-article',
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2016-03-07 06:46:11 +00:00
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value: 'one group - some body 1234 äöüß',
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)
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2021-07-16 13:29:38 +00:00
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tasks_close_all
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2016-03-10 07:39:41 +00:00
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2016-03-07 06:46:11 +00:00
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end
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def test_ccc_agent_ticket_create_with_more_groups
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@browser = browser_instance
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login(
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2021-08-17 12:10:02 +00:00
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username: 'admin@example.com',
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2016-03-07 06:46:11 +00:00
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password: 'test',
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2018-12-19 17:31:51 +00:00
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url: browser_url,
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2016-03-07 06:46:11 +00:00
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)
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2021-07-16 13:29:38 +00:00
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tasks_close_all
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2016-03-07 06:46:11 +00:00
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group_create(
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data: {
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2021-09-20 10:47:05 +00:00
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name: "some group #{SecureRandom.uuid}",
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2016-03-07 06:46:11 +00:00
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member: [
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2017-06-16 20:43:09 +00:00
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{
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2021-08-17 12:10:02 +00:00
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login: 'admin@example.com',
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2017-06-16 20:43:09 +00:00
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access: 'full',
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},
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{
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2018-12-19 17:31:51 +00:00
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login: 'agent1@example.com',
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2017-06-16 20:43:09 +00:00
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access: 'full',
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},
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2016-03-07 06:46:11 +00:00
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],
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},
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)
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2018-08-06 10:21:44 +00:00
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# wait to push new group dependencies to browser (to show group selection)
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sleep 12
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2016-03-07 06:46:11 +00:00
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# create new ticket
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2019-06-28 11:38:49 +00:00
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ticket_create(
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2016-03-07 06:46:11 +00:00
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data: {
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customer: 'nico',
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2018-12-19 17:31:51 +00:00
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group: 'Users',
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title: 'some subject 123äöü - one group 2',
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body: 'some body 123äöü - one group 2',
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2016-03-07 06:46:11 +00:00
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},
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)
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sleep 1
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# update ticket
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ticket_update(
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data: {
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2018-12-19 17:31:51 +00:00
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body: 'some body 1234 äöüß - one group 2 - update',
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2016-03-08 06:33:25 +00:00
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group: 'Users',
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2016-03-07 06:46:11 +00:00
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},
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)
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2021-07-16 13:29:38 +00:00
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tasks_close_all
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2016-03-07 06:46:11 +00:00
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end
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end
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