trabajo-afectivo/test/data/vcr_cassettes/freshdesk_import.yml

---
http_interactions:
- request:
    method: get
    uri: "<IMPORT_FRESHDESK_ENDPOINT>/groups?page=1&per_page=100"
    body:
      encoding: US-ASCII
      string: ''
    headers:
      Content-Type:
      - application/json
      Accept-Encoding:
      - gzip;q=1.0,deflate;q=0.6,identity;q=0.3
      Accept:
      - "*/*"
      User-Agent:
      - Ruby
      Host:
      - "<IMPORT_FRESHDESK_ENDPOINT_SUBDOMAIN>.freshdesk.com"
      Authorization:
      - Basic <IMPORT_FRESHDESK_ENDPOINT_BASIC_AUTH>
  response:
    status:
      code: 200
      message: OK
    headers:
      Date:
      - Wed, 11 Aug 2021 13:35:20 GMT
      Content-Type:
      - application/json; charset=utf-8
      Transfer-Encoding:
      - chunked
      Connection:
      - keep-alive
      Status:
      - 200 OK
      Pragma:
      - no-cache
      X-Request-Id:
      - 24deba73-1068-471b-9de8-eead73acad76
      X-Freshdesk-Api-Version:
      - latest=v2; requested=v2
      X-Rack-Cache:
      - miss
      Cache-Control:
      - must-revalidate, no-cache, no-store, private, max-age=0
      X-Xss-Protection:
      - 1; mode=block
      X-Ua-Compatible:
      - IE=Edge,chrome=1
      X-Content-Type-Options:
      - nosniff
      Expires:
      - Wed, 13 Oct 2010 00:00:00 UTC
      Set-Cookie:
      - _x_w=5_2; path=/; HttpOnly; secure
      X-Fw-Ratelimiting-Managed:
      - 'true'
      X-Ratelimit-Total:
      - '100'
      X-Ratelimit-Remaining:
      - '99'
      X-Ratelimit-Used-Currentrequest:
      - '1'
      X-Envoy-Upstream-Service-Time:
      - '52'
      X-Trace-Id:
      - 00-808c837ab1e3d470efd403d660136864-55101b91a96fa93a-00
      Server:
      - fwe
    body:
      encoding: ASCII-8BIT
      string: '[{"id":80000374754,"name":"Account managers","description":"Account
        managers","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:29:45Z","updated_at":"2021-04-09T13:29:45Z"},{"id":80000374717,"name":"Billing","description":"Members
        of the Billing team belong to this group","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:23:59Z","updated_at":"2021-04-09T13:23:59Z"},{"id":80000374751,"name":"Customer
        Support","description":"Customer Support","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:29:43Z","updated_at":"2021-04-09T13:29:43Z"},{"id":80000374753,"name":"Development","description":"Development","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:29:44Z","updated_at":"2021-04-09T13:29:44Z"},{"id":80000374718,"name":"Escalations","description":"Team
        to handle Customer escalations","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:23:59Z","updated_at":"2021-04-09T13:23:59Z"},{"id":80000374752,"name":"Login
        and security","description":"Login and security","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:29:43Z","updated_at":"2021-04-09T13:29:43Z"},{"id":80000374714,"name":"Product
        Management","description":"Product Management group","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:23:59Z","updated_at":"2021-04-09T13:23:59Z"},{"id":80000374715,"name":"QA","description":"Members
        of the QA team belong to this group","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:23:59Z","updated_at":"2021-04-09T13:23:59Z"},{"id":80000374716,"name":"Sales","description":"People
        in the Sales team are members of this group","escalate_to":null,"unassigned_for":null,"business_hour_id":null,"group_type":"support_agent_group","created_at":"2021-04-09T13:23:59Z","updated_at":"2021-04-09T13:23:59Z"}]'
  recorded_at: Wed, 11 Aug 2021 13:35:20 GMT
- request:
    method: get
    uri: "<IMPORT_FRESHDESK_ENDPOINT>/company_fields?page=1&per_page=100"
    body:
      encoding: US-ASCII
      string: ''
    headers:
      Content-Type:
      - application/json
      Accept-Encoding:
      - gzip;q=1.0,deflate;q=0.6,identity;q=0.3
      Accept:
      - "*/*"
      User-Agent:
      - Ruby
      Host:
      - "<IMPORT_FRESHDESK_ENDPOINT_SUBDOMAIN>.freshdesk.com"
      Authorization:
      - Basic <IMPORT_FRESHDESK_ENDPOINT_BASIC_AUTH>
  response:
    status:
      code: 200
      message: OK
    headers:
      Date:
      - Wed, 11 Aug 2021 13:35:20 GMT
      Content-Type:
      - application/json; charset=utf-8
      Transfer-Encoding:
      - chunked
      Connection:
      - keep-alive
      Status:
      - 200 OK
      Pragma:
      - no-cache
      X-Request-Id:
      - 69b42eb8-1893-4a53-b9c1-eb51ffa37c1c
      X-Freshdesk-Api-Version:
      - latest=v2; requested=v2
      X-Rack-Cache:
      - miss
      Cache-Control:
      - must-revalidate, no-cache, no-store, private, max-age=0
      X-Xss-Protection:
      - 1; mode=block
      X-Ua-Compatible:
      - IE=Edge,chrome=1
      X-Content-Type-Options:
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      Expires:
      - Wed, 13 Oct 2010 00:00:00 UTC
      Set-Cookie:
      - _x_w=5_2; path=/; HttpOnly; secure
      X-Fw-Ratelimiting-Managed:
      - 'true'
      X-Ratelimit-Total:
      - '100'
      X-Ratelimit-Remaining:
      - '98'
      X-Ratelimit-Used-Currentrequest:
      - '1'
      X-Envoy-Upstream-Service-Time:
      - '71'
      X-Trace-Id:
      - 00-3ce5b0b529645bfdad6bb90630607849-bd5eeb40037cba34-00
      Server:
      - fwe
    body:
      encoding: ASCII-8BIT
      string: '[{"id":80000382712,"name":"name","label":"Company Name","position":1,"required_for_agents":true,"type":"default_name","default":true,"created_at":"2021-04-09T13:23:59Z","updated_at":"2021-04-09T13:23:59Z"},{"id":80000382713,"name":"description","label":"Description","position":2,"required_for_agents":false,"type":"default_description","default":true,"created_at":"2021-04-09T13:24:02Z","updated_at":"2021-04-09T13:24:02Z"},{"id":80000382714,"name":"note","label":"Notes","position":3,"required_for_agents":false,"type":"default_note","default":true,"created_at":"2021-04-09T13:24:02Z","updated_at":"2021-04-09T13:24:02Z"},{"id":80000382715,"name":"domains","label":"Domains
        for this company","position":4,"required_for_agents":false,"type":"default_domains","default":true,"created_at":"2021-04-09T13:24:02Z","updated_at":"2021-04-09T13:24:02Z"},{"id":80000382716,"name":"health_score","label":"Health
        score","position":5,"required_for_agents":false,"type":"default_health_score","default":true,"created_at":"2021-04-09T13:24:02Z","updated_at":"2021-04-09T13:24:02Z","choices":["At
        risk","Doing okay","Happy"]},{"id":80000382717,"name":"account_tier","label":"Account
        tier","position":6,"required_for_agents":false,"type":"default_account_tier","default":true,"created_at":"2021-04-09T13:24:02Z","updated_at":"2021-04-09T13:24:02Z","choices":["Basic","Premium","Enterprise"]},{"id":80000382718,"name":"renewal_date","label":"Renewal
        date","position":7,"required_for_agents":false,"type":"default_renewal_date","default":true,"created_at":"2021-04-09T13:24:02Z","updated_at":"2021-04-09T13:24:02Z"},{"id":80000382719,"name":"industry","label":"Industry","position":8,"required_for_agents":false,"type":"default_industry","default":true,"created_at":"2021-04-09T13:24:02Z","updated_at":"2021-04-09T13:24:02Z","choices":["Automotive","Consumer
        Durables and Apparel","Diversified Consumer Services","Hotels, Restaurants
        and Leisure","Consumer Goods","Household Durables","Leisure Products","Textiles,
        Apparel and Luxury Goods","Education Services","Family Services","Specialized
        Consumer Services","Media","Distributors","Specialty Retail","Beverages","Food
        Products","Food and Staples Retailing","Personal Products","Tobacco","Gas
        Utilities","Banks","Capital Markets","Diversified Financial Services","Insurance","Real
        Estate","Health Care Equipment and Supplies","Health Care Providers and Services","Biotechnology","Pharmaceuticals","Professional
        Services","Aerospace and Defense","Air Freight and Logistics","Airlines","Commercial
        Services and Supplies","Construction and Engineering","Electrical Equipment","Industrial
        Conglomerates","Machinery","Marine","Road and Rail","Trading Companies and
        Distributors","Transportation","Internet Software and Services","IT Services","Software","Communications
        Equipment","Electronic Equipment, Instruments and Components","Technology
        Hardware, Storage and Peripherals","Building Materials","Chemicals","Containers
        and Packaging","Metals and Mining","Paper and Forest Products","Diversified
        Telecommunication Services","Wireless Telecommunication Services","Renewable
        Electricity","Electric Utilities","Utilities","Other"]},{"id":80000387409,"name":"custom_dropdown","label":"custom_dropdown","position":9,"required_for_agents":false,"type":"custom_dropdown","default":false,"created_at":"2021-04-12T20:24:41Z","updated_at":"2021-04-12T20:24:41Z","choices":["First
        Choice","Second Choice"]}]'
  recorded_at: Wed, 11 Aug 2021 13:35:20 GMT
- request:
    method: get
    uri: "<IMPORT_FRESHDESK_ENDPOINT>/companies?page=1&per_page=100"
    body:
      encoding: US-ASCII
      string: ''
    headers:
      Content-Type:
      - application/json
      Accept-Encoding:
      - gzip;q=1.0,deflate;q=0.6,identity;q=0.3
      Accept:
      - "*/*"
      User-Agent:
      - Ruby
      Host:
      - "<IMPORT_FRESHDESK_ENDPOINT_SUBDOMAIN>.freshdesk.com"
      Authorization:
      - Basic <IMPORT_FRESHDESK_ENDPOINT_BASIC_AUTH>
  response:
    status:
      code: 200
      message: OK
    headers:
      Date:
      - Wed, 11 Aug 2021 13:35:20 GMT
      Content-Type:
      - application/json; charset=utf-8
      Transfer-Encoding:
      - chunked
      Connection:
      - keep-alive
      Status:
      - 200 OK
      Pragma:
      - no-cache
      X-Request-Id:
      - aee6297d-2d42-45b1-88aa-af589a11ccbd
      X-Freshdesk-Api-Version:
      - latest=v2; requested=v2
      X-Rack-Cache:
      - miss
      Cache-Control:
      - must-revalidate, no-cache, no-store, private, max-age=0
      X-Xss-Protection:
      - 1; mode=block
      X-Ua-Compatible:
      - IE=Edge,chrome=1
      X-Content-Type-Options:
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      Expires:
      - Wed, 13 Oct 2010 00:00:00 UTC
      Set-Cookie:
      - _x_w=5_2; path=/; HttpOnly; secure
      X-Fw-Ratelimiting-Managed:
      - 'true'
      X-Ratelimit-Total:
      - '100'
      X-Ratelimit-Remaining:
      - '97'
      X-Ratelimit-Used-Currentrequest:
      - '1'
      X-Envoy-Upstream-Service-Time:
      - '59'
      X-Trace-Id:
      - 00-7b1bd858c36f1ced388d0841959eed7e-802d32bbc2be360f-00
      Server:
      - fwe
    body:
      encoding: ASCII-8BIT
      string: '[{"id":80000602705,"name":"Zammad Foundation","description":null,"note":null,"domains":["acmecorp.com"],"created_at":"2021-04-09T13:24:00Z","updated_at":"2021-04-12T20:25:36Z","custom_fields":{"custom_dropdown":null},"health_score":null,"account_tier":"Basic","renewal_date":null,"industry":null}]'
  recorded_at: Wed, 11 Aug 2021 13:35:20 GMT
- request:
    method: get
    uri: "<IMPORT_FRESHDESK_ENDPOINT>/agents?page=1&per_page=100"
    body:
      encoding: US-ASCII
      string: ''
    headers:
      Content-Type:
      - application/json
      Accept-Encoding:
      - gzip;q=1.0,deflate;q=0.6,identity;q=0.3
      Accept:
      - "*/*"
      User-Agent:
      - Ruby
      Host:
      - "<IMPORT_FRESHDESK_ENDPOINT_SUBDOMAIN>.freshdesk.com"
      Authorization:
      - Basic <IMPORT_FRESHDESK_ENDPOINT_BASIC_AUTH>
  response:
    status:
      code: 200
      message: OK
    headers:
      Date:
      - Wed, 11 Aug 2021 13:35:21 GMT
      Content-Type:
      - application/json; charset=utf-8
      Transfer-Encoding:
      - chunked
      Connection:
      - keep-alive
      Status:
      - 200 OK
      Pragma:
      - no-cache
      X-Request-Id:
      - 68e392ca-6287-442d-bff9-e7dc5ccf698e
      X-Freshdesk-Api-Version:
      - latest=v2; requested=v2
      X-Rack-Cache:
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      Cache-Control:
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      X-Xss-Protection:
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      X-Ua-Compatible:
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      X-Content-Type-Options:
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      Expires:
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      Set-Cookie:
      - _x_w=5_2; path=/; HttpOnly; secure
      X-Fw-Ratelimiting-Managed:
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      X-Ratelimit-Total:
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      X-Ratelimit-Remaining:
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      X-Ratelimit-Used-Currentrequest:
      - '1'
      X-Envoy-Upstream-Service-Time:
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      X-Trace-Id:
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      Server:
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    body:
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      string: '[{"available":false,"occasional":true,"id":80014400480,"ticket_scope":1,"created_at":"2021-04-09T13:24:01Z","updated_at":"2021-04-09T13:24:01Z","last_active_at":null,"available_since":null,"type":"support_agent","contact":{"active":false,"email":"custserv@freshdesk.com","job_title":null,"language":"en","last_login_at":null,"mobile":null,"name":"Customer
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  recorded_at: Wed, 11 Aug 2021 13:35:20 GMT
- request:
    method: get
    uri: "<IMPORT_FRESHDESK_ENDPOINT>/agents/me"
    body:
      encoding: US-ASCII
      string: ''
    headers:
      Content-Type:
      - application/json
      Accept-Encoding:
      - gzip;q=1.0,deflate;q=0.6,identity;q=0.3
      Accept:
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      User-Agent:
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      Host:
      - "<IMPORT_FRESHDESK_ENDPOINT_SUBDOMAIN>.freshdesk.com"
      Authorization:
      - Basic <IMPORT_FRESHDESK_ENDPOINT_BASIC_AUTH>
  response:
    status:
      code: 200
      message: OK
    headers:
      Date:
      - Wed, 11 Aug 2021 13:35:21 GMT
      Content-Type:
      - application/json; charset=utf-8
      Transfer-Encoding:
      - chunked
      Connection:
      - keep-alive
      Status:
      - 200 OK
      Pragma:
      - no-cache
      X-Request-Id:
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      X-Freshdesk-Api-Version:
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      X-Xss-Protection:
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      X-Ua-Compatible:
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      X-Content-Type-Options:
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      Expires:
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      Set-Cookie:
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      X-Trace-Id:
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  recorded_at: Wed, 11 Aug 2021 13:35:21 GMT
- request:
    method: get
    uri: "<IMPORT_FRESHDESK_ENDPOINT>/contact_fields?page=1&per_page=100"
    body:
      encoding: US-ASCII
      string: ''
    headers:
      Content-Type:
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      Accept-Encoding:
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  response:
    status:
      code: 200
      message: OK
    headers:
      Date:
      - Wed, 11 Aug 2021 13:35:21 GMT
      Content-Type:
      - application/json; charset=utf-8
      Transfer-Encoding:
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      Connection:
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      Status:
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      Pragma:
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      X-Xss-Protection:
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      X-Ua-Compatible:
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      X-Content-Type-Options:
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      Expires:
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      Set-Cookie:
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      X-Fw-Ratelimiting-Managed:
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      X-Ratelimit-Total:
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      X-Trace-Id:
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      Server:
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  recorded_at: Wed, 11 Aug 2021 13:35:32 GMT
recorded_with: VCR 6.0.0