trabajo-afectivo/app/policies/controllers/tickets_controller_policy.rb

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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
class Controllers::TicketsControllerPolicy < Controllers::ApplicationControllerPolicy
permit! %i[import_example import_start], to: 'admin'
permit! :selector, to: 'admin.*'
permit! %i[ticket_customer ticket_history ticket_related ticket_recent ticket_merge ticket_split], to: 'ticket.agent'
permit! :create, to: ['ticket.agent', 'ticket.customer']
end