trabajo-afectivo/app/views/mailer/ticket_escalation/de.html.erb

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Ticket ist eskaliert (#{ticket.title})
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<div>Hallo #{recipient.firstname},</div>
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<br>
<div>Ticket (#{ticket.title}) von "<b>#{ticket.customer.longname}</b>" ist seit "#{ticket.escalation_at}" eskaliert!</div>
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<br>
<% if @objects[:article] %>
<div>
#{t('Information')}:
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<blockquote type="cite">
#{article.body_as_html}
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</blockquote>
</div>
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<% end %>
<br>
<div>
<a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">#{t('View this in Zammad')}</a>
</div>