2012-04-10 14:06:46 +00:00
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class CreateTicket < ActiveRecord::Migration
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def up
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create_table :ticket_state_types do |t|
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t.column :name, :string, :limit => 250, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.timestamps
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end
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add_index :ticket_state_types, [:name], :unique => true
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create_table :ticket_states do |t|
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t.references :ticket_state_type, :null => false
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t.column :name, :string, :limit => 250, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.column :active, :boolean, :null => false, :default => true
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t.timestamps
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end
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add_index :ticket_states, [:name], :unique => true
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create_table :ticket_priorities do |t|
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t.column :name, :string, :limit => 250, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.column :active, :boolean, :null => false, :default => true
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t.timestamps
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end
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add_index :ticket_priorities, [:name], :unique => true
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create_table :tickets do |t|
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t.references :group, :null => false
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t.references :ticket_priority, :null => false
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t.references :ticket_state, :null => false
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t.column :number, :string, :limit => 60, :null => false
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t.column :title, :string, :limit => 250, :null => false
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t.column :owner_id, :integer, :null => false
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t.column :customer_id, :integer, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.column :first_response, :timestamp, :null => true
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t.column :last_contact, :timestamp, :null => true
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t.column :last_contact_agent, :timestamp, :null => true
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t.column :last_contact_customer, :timestamp, :null => true
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t.column :close_time, :timestamp, :null => true
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t.column :created_by_id, :integer, :null => false
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t.timestamps
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end
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add_index :tickets, [:ticket_state_id]
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add_index :tickets, [:ticket_priority_id]
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add_index :tickets, [:group_id]
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add_index :tickets, [:owner_id]
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add_index :tickets, [:customer_id]
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add_index :tickets, [:number], :unique => true
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add_index :tickets, [:title]
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add_index :tickets, [:created_at]
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add_index :tickets, [:first_response]
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add_index :tickets, [:last_contact]
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add_index :tickets, [:last_contact_agent]
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add_index :tickets, [:last_contact_customer]
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add_index :tickets, [:close_time]
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add_index :tickets, [:created_by_id]
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create_table :ticket_flags do |t|
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t.references :tickets, :null => false
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t.column :key, :string, :limit => 50, :null => false
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t.column :value, :string, :limit => 50, :null => true
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t.column :created_by_id, :integer, :null => false
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t.timestamps
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end
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add_index :ticket_flags, [:tickets_id, :created_by_id]
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add_index :ticket_flags, [:tickets_id, :key]
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add_index :ticket_flags, [:tickets_id]
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add_index :ticket_flags, [:created_by_id]
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create_table :ticket_time_accounting do |t|
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t.references :tickets, :null => false
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t.references :ticket_articles, :null => true
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t.column :time_unit, :decimal, :precision => 6, :scale => 2, :null => false
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t.column :created_by_id, :integer, :null => false
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t.timestamps
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end
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add_index :ticket_time_accounting, [:tickets_id]
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add_index :ticket_time_accounting, [:ticket_articles_id]
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add_index :ticket_time_accounting, [:created_by_id]
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create_table :ticket_article_types do |t|
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t.column :name, :string, :limit => 250, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.column :communication, :boolean, :null => false
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t.column :active, :boolean, :null => false, :default => true
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t.timestamps
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end
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add_index :ticket_article_types, [:name], :unique => true
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create_table :ticket_article_senders do |t|
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t.column :name, :string, :limit => 250, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.timestamps
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end
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add_index :ticket_article_senders, [:name], :unique => true
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create_table :ticket_articles do |t|
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t.references :ticket, :null => false
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t.references :ticket_article_type, :null => false
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t.references :ticket_article_sender, :null => false
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2012-04-14 11:29:54 +00:00
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t.column :from, :string, :limit => 3000, :null => true
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t.column :to, :string, :limit => 3000, :null => true
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t.column :cc, :string, :limit => 3000, :null => true
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t.column :subject, :string, :limit => 3000, :null => true
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2012-08-21 10:28:41 +00:00
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# t.column :reply_to, :string, :limit => 3000, :null => true
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2012-04-14 11:29:54 +00:00
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t.column :message_id, :string, :limit => 3000, :null => true
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2012-04-10 14:06:46 +00:00
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t.column :message_id_md5, :string, :limit => 32, :null => true
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2012-04-14 11:29:54 +00:00
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t.column :in_reply_to, :string, :limit => 3000, :null => true
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t.column :references, :string, :limit => 3200, :null => true
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t.column :body, :text, :null => true
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2012-04-10 14:06:46 +00:00
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t.column :internal, :boolean, :null => false, :default => false
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t.column :created_by_id, :integer, :null => false
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t.timestamps
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end
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add_index :ticket_articles, [:ticket_id]
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add_index :ticket_articles, [:message_id_md5]
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add_index :ticket_articles, [:message_id_md5, :ticket_article_type_id], :name => 'index_ticket_articles_message_id_md5_type_id'
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add_index :ticket_articles, [:created_by_id]
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add_index :ticket_articles, [:internal]
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add_index :ticket_articles, [:ticket_article_type_id]
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add_index :ticket_articles, [:ticket_article_sender_id]
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create_table :ticket_article_flags do |t|
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t.references :ticket_articles, :null => false
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t.column :key, :string, :limit => 50, :null => false
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t.column :value, :string, :limit => 50, :null => true
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t.column :created_by_id, :integer, :null => false
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t.timestamps
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end
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add_index :ticket_article_flags, [:ticket_articles_id, :created_by_id], :name => 'index_ticket_article_flags_on_articles_id_and_created_by_id'
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add_index :ticket_article_flags, [:ticket_articles_id, :key]
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add_index :ticket_article_flags, [:ticket_articles_id]
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add_index :ticket_article_flags, [:created_by_id]
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create_table :overviews do |t|
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t.references :user, :null => true
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t.column :name, :string, :limit => 250, :null => false
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t.column :meta, :string, :limit => 1000, :null => false
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t.column :condition, :string, :limit => 2500, :null => false
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t.column :order, :string, :limit => 2500, :null => false
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t.column :view, :string, :limit => 1000, :null => false
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t.timestamps
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end
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add_index :overviews, [:user_id]
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add_index :overviews, [:name]
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create_table :overviews_groups, :id => false do |t|
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t.integer :overview_id
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t.integer :group_id
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end
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add_index :overviews_groups, [:overview_id]
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add_index :overviews_groups, [:group_id]
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create_table :triggers do |t|
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t.column :name, :string, :limit => 250, :null => false
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t.column :key, :string, :limit => 250, :null => false
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t.column :value, :string, :limit => 250, :null => false
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end
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add_index :triggers, [:name]
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add_index :triggers, [:key]
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add_index :triggers, [:value]
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create_table :notifications do |t|
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t.column :subject, :string, :limit => 250, :null => false
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t.column :body, :string, :limit => 8000, :null => false
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t.column :content_type, :string, :limit => 250, :null => false
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t.column :active, :boolean, :null => false, :default => true
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t.column :note, :string, :limit => 250, :null => true
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t.timestamps
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end
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create_table :link_types do |t|
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t.column :name, :string, :limit => 250, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.column :active, :boolean, :null => false, :default => true
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t.timestamps
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end
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add_index :link_types, [:name], :unique => true
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create_table :link_objects do |t|
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t.column :name, :string, :limit => 250, :null => false
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t.column :note, :string, :limit => 250, :null => true
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t.column :active, :boolean, :null => false, :default => true
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t.timestamps
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end
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add_index :link_objects, [:name], :unique => true
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create_table :links do |t|
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2012-08-21 10:28:41 +00:00
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t.references :link_type, :null => false
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2012-07-15 22:12:06 +00:00
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t.column :link_object_source_id, :integer, :null => false
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t.column :link_object_source_value, :integer, :null => false
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t.column :link_object_target_id, :integer, :null => false
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t.column :link_object_target_value, :integer, :null => false
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2012-04-10 14:06:46 +00:00
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t.timestamps
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end
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2012-07-15 22:12:06 +00:00
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add_index :links, [:link_object_source_id, :link_object_source_value, :link_object_target_id, :link_object_target_value, :link_types_id], :unique => true, :name => 'links_uniq_total'
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2012-04-10 14:06:46 +00:00
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end
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def self.down
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drop_table :notifications
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drop_table :triggers
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drop_table :links
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drop_table :link_types
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drop_table :link_objects
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drop_table :overviews
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drop_table :ticket_time_accounting
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drop_table :ticket_article_flags
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drop_table :ticket_articles
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drop_table :ticket_article_types
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drop_table :ticket_article_senders
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drop_table :ticket_flags
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drop_table :tickets
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drop_table :ticket_priorities
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drop_table :ticket_states
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drop_table :ticket_state_types
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end
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end
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