52 lines
977 B
Ruby
52 lines
977 B
Ruby
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# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
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require 'signature_detection'
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class Transaction::CtiCallerIdDetection
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=begin
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{
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object: 'Ticket',
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type: 'create',
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object_id: 123,
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via_web: true,
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user_id: 123,
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},
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{
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object: 'User',
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type: 'update',
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object_id: 123,
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via_web: true,
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changes: {
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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user_id: 123,
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},
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=end
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def initialize(item, params = {})
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@item = item
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@params = params
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end
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def perform
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# return if we run import mode
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return if Setting.get('import_mode')
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if @item[:object] == 'Ticket' && @item[:type] == 'create'
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ticket = Ticket.lookup(id: @item[:object_id])
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return if !ticket
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Cti::CallerId.build(ticket)
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end
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if @item[:object] == 'User'
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user = User.lookup(id: @item[:object_id])
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return if !user
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Cti::CallerId.build(user)
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end
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end
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end
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