trabajo-afectivo/test/browser/agent_ticket_actions_level5_test.rb

# encoding: utf-8
require 'browser_test_helper'

class AgentTicketActionLevel5Test < TestCase
  def test_agent_signature_check

    suffix          = rand(99999999999999999).to_s
    signature_name1 = 'sig name 1 äöüß ' + suffix
    signature_body1 = "--\nsig body 1 äöüß " + suffix
    signature_name2 = 'sig name 2 äöüß ' + suffix
    signature_body2 = "--\nsig body 2 äöüß " + suffix
    group_name1     = "group name 1 " + suffix
    group_name2     = "group name 2 " + suffix
    group_name3     = "group name 3 " + suffix

    @browser = browser_instance
    login(
      :username => 'master@example.com',
      :password => 'test',
      :url      => browser_url,
    )
    tasks_close_all()

    #
    # create groups and signatures
    #

    # create signatures
    signature_create(
      :data => {
        :name    => signature_name1,
        :body    => signature_body1,
      },
    )
    signature_create(
      :data => {
        :name    => signature_name2,
        :body    => signature_body2,
      },
    )

    # create groups
    group_create(
      :data => {
        :name      => group_name1,
        :signature => signature_name1,
        :member    => [
          'master@example.com'
        ],
      }
    )
    group_create(
      :data => {
        :name      => group_name2,
        :signature => signature_name2,
        :member    => [
          'master@example.com'
        ],
      }
    )
    group_create(
      :data => {
        :name   => group_name3,
        :member => [
          'master@example.com'
        ],
      }
    )

    #
    # check signature in new ticket
    #

    # reload instances to get new group permissions
    reload()

    # create ticket
    ticket_create(
      :data => {
        :customer => 'nicole',
        :group    => 'Users',
        :title    => 'some subject 5 - 123äöü',
        :body     => 'some body 5 - 123äöü',
      },
      :do_not_submit => true,
    )

    # select group
    select(
      :css   => '.active [name="group_id"]',
      :value => group_name1,
    )

    # check content
    match(
      :css   => '.active [data-name="body"]',
      :value => 'some body 5',
    )

    # check signature
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )


    # select create channel
    click(
      :css => '.active [data-type="email-out"]',
    )

    # group 1 is still selected

    # check content
    match(
      :css   => '.active [data-name="body"]',
      :value => 'some body 5',
    )

    # check signature
    match(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )


    # select group
    select(
      :css   => '.active [name="group_id"]',
      :value => group_name2,
    )

    # check content
    match(
      :css   => '.active [data-name="body"]',
      :value => 'some body 5',
    )

    # check signature
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )

    # select group
    select(
      :css   => '.active [name="group_id"]',
      :value => group_name3,
    )

    # check content
    match(
      :css   => '.active [data-name="body"]',
      :value => 'some body 5',
    )

    # check signature
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )

    # select group
    select(
      :css   => '.active [name="group_id"]',
      :value => group_name1,
    )

    # check content
    match(
      :css   => '.active [data-name="body"]',
      :value => 'some body 5',
    )

    # check signature
    match(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )

    # select create channel
    click(
      :css => '.active [data-type="phone-out"]',
    )

    # check content
    match(
      :css   => '.active [data-name="body"]',
      :value => 'some body 5',
    )

    # check signature
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )

    #
    # check signature in zoom ticket
    #
    ticket_create(
      :data => {
        :customer => 'nicole',
        :group    => group_name1,
        :title    => 'some subject 5/2 - 123äöü',
        :body     => 'some body 5/2 - 123äöü',
      },
    )

    # execute reply
    click(
      :css => '.active [data-type="reply"]',
    )

    # check if signature exists
    match(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )

=begin
    # update group2
    select(
      :css   => '.active [name="group_id"]',
      :value => group_name2,
    )

    # check if signature exists
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )
=end

    # discard changes
    click(
      :css => '.active .js-reset',
    )
    sleep 3

    # check if signature exists
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body1,
      :no_quote => true,
    )
    match_not(
      :css      => '.active [data-name="body"]',
      :value    => signature_body2,
      :no_quote => true,
    )

  end
end