25 lines
507 B
Ruby
25 lines
507 B
Ruby
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class Escalation
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class PeriodWorkingMinutes
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def initialize(start_time, end_time, ticket, biz)
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@start_time = start_time
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@end_time = end_time
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@ticket = ticket
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@biz = biz
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end
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def period_working_minutes
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@biz.within(timeframe_start, timeframe_end).in_minutes
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end
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private
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def timeframe_start
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[@ticket.created_at, @start_time].compact.max
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end
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def timeframe_end
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[@ticket.close_at, @end_time].compact.min
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end
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end
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end
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