2016-11-25 16:10:37 +00:00
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module Import
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module OTRS
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module ArticleCustomerFactory
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extend Import::Factory
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2016-12-20 15:16:09 +00:00
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def skip?(record, *_args)
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2016-12-12 09:34:07 +00:00
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return true if record['SenderType'] != 'customer'
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return true if record['CreatedBy'].to_i != 1
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2017-11-23 08:09:44 +00:00
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return true if record['From'].blank?
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2018-10-09 06:17:41 +00:00
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2016-11-25 16:10:37 +00:00
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false
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end
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end
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end
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end
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