19 lines
459 B
Ruby
19 lines
459 B
Ruby
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module Import
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module OTRS
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class History
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class NewTicket < Import::OTRS::History
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def init_callback(history)
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@history_attributes = {
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id: history['HistoryID'],
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o_id: history['TicketID'],
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history_type: 'created',
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history_object: 'Ticket',
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created_at: history['CreateTime'],
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created_by_id: history['CreateBy']
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}
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end
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end
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end
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end
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end
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