21 lines
554 B
Ruby
21 lines
554 B
Ruby
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class Observer::Ticket::CloseTime < ActiveRecord::Observer
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observe 'ticket'
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def after_update(record)
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# puts 'check close time'
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# check if close_time is already set
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return true if record.close_time
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# check if ticket is closed now
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ticket_state = Ticket::State.find( record.ticket_state_id )
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ticket_state_type = Ticket::StateType.find( ticket_state.ticket_state_type_id )
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return true if ticket_state_type.name != 'closed'
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# set close_time
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record.close_time = Time.now
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# save ticket
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record.save
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end
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end
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