2017-11-23 08:09:44 +00:00
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2016-02-26 12:19:57 +00:00
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require 'test_helper'
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class CalendarSubscriptionTest < ActiveSupport::TestCase
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test 'default test' do
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# create base
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group_default = Group.lookup(name: 'Users')
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group_calendar = Group.create_or_update(
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name: 'CalendarSubscription',
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updated_by_id: 1,
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created_by_id: 1,
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)
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roles = Role.where(name: 'Agent')
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agent1 = User.create_or_update(
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login: 'ticket-calendar-subscription-agent1@example.com',
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firstname: 'Notification',
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lastname: 'Agent1',
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email: 'ticket-calendar-subscription-agent1@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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groups: [group_calendar],
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preferences: {},
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updated_by_id: 1,
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created_by_id: 1,
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)
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agent2 = User.create_or_update(
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login: 'ticket-calendar-subscription-agent2@example.com',
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firstname: 'Notification',
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lastname: 'Agent2',
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email: 'ticket-calendar-subscription-agent2@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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groups: [group_default],
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preferences: {},
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updated_at: '2016-02-05 16:38:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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roles = Role.where(name: 'Customer')
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organization1 = Organization.create_if_not_exists(
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name: 'Selector Org',
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updated_at: '2016-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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customer1 = User.create_or_update(
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login: 'ticket-calendar-subscription-customer1@example.com',
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firstname: 'Notification',
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lastname: 'Customer1',
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email: 'ticket-calendar-subscription-customer1@example.com',
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password: 'customerpw',
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active: true,
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organization_id: organization1.id,
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roles: roles,
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preferences: {},
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updated_at: '2016-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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customer2 = User.create_or_update(
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login: 'ticket-calendar-subscription-customer2@example.com',
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firstname: 'Notification',
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lastname: 'Customer2',
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email: 'ticket-calendar-subscription-customer2@example.com',
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password: 'customerpw',
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active: true,
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organization_id: nil,
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roles: roles,
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preferences: {},
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updated_at: '2016-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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Ticket.destroy_all
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2016-09-02 10:54:13 +00:00
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ticket1 = Ticket.create!(
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title: 'some title1 - new - group_calendar',
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group: group_calendar,
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customer_id: customer1.id,
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owner_id: agent1.id,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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created_at: '2016-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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ticket2 = Ticket.create!(
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title: 'some title1 - new - group_default',
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group: group_default,
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customer_id: customer1.id,
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owner_id: agent2.id,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 16:38:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-02 10:54:13 +00:00
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ticket3 = Ticket.create!(
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2016-02-26 12:19:57 +00:00
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title: 'some title1 - pending - group_calendar',
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group: group_calendar,
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customer_id: customer1.id,
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owner_id: agent1.id,
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state: Ticket::State.lookup(name: 'pending reminder'),
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pending_time: '2016-02-07 16:37:00',
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 16:39:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-02 10:54:13 +00:00
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ticket4 = Ticket.create!(
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title: 'some title1 - pending - group_default',
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group: group_default,
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customer_id: customer1.id,
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owner_id: agent2.id,
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state: Ticket::State.lookup(name: 'pending reminder'),
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pending_time: '2016-02-07 16:38:00',
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priority: Ticket::Priority.lookup(name: '2 normal'),
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created_at: '2016-02-05 16:40:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-02 10:54:13 +00:00
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ticket5 = Ticket.create!(
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2016-02-26 12:19:57 +00:00
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title: 'some title1 - escalation - group_calendar',
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group: group_calendar,
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customer_id: customer1.id,
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owner_id: agent1.id,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 16:41:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-14 07:15:30 +00:00
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ticket5.update_columns(escalation_at: '2016-02-07 17:39:00')
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2016-09-02 10:54:13 +00:00
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ticket6 = Ticket.create!(
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2016-02-26 12:19:57 +00:00
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title: 'some title1 - escalation - group_default',
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group: group_default,
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customer_id: customer1.id,
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owner_id: agent2.id,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 16:42:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-14 07:15:30 +00:00
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ticket6.update_columns(escalation_at: '2016-02-07 16:37:00')
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ticket7 = Ticket.create!(
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title: 'some title2 - new - group_calendar',
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group: group_calendar,
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customer_id: customer1.id,
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owner_id: 1,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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created_at: '2016-02-05 17:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-02 10:54:13 +00:00
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ticket8 = Ticket.create!(
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title: 'some title2 - new - group_default',
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group: group_default,
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customer_id: customer1.id,
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owner_id: 1,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 17:38:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-02 10:54:13 +00:00
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ticket9 = Ticket.create!(
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title: 'some title2 - pending - group_calendar',
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group: group_calendar,
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customer_id: customer1.id,
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owner_id: 1,
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state: Ticket::State.lookup(name: 'pending reminder'),
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pending_time: '2016-02-08 16:37:00',
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 17:39:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-02 10:54:13 +00:00
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ticket10 = Ticket.create!(
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title: 'some title2 - pending - group_default',
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group: group_default,
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customer_id: customer1.id,
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owner_id: 1,
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state: Ticket::State.lookup(name: 'pending reminder'),
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2016-03-16 08:58:49 +00:00
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pending_time: '2016-02-08 16:38:00',
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 17:40:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-02 10:54:13 +00:00
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ticket11 = Ticket.create!(
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title: 'some title2 - escalation - group_calendar',
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group: group_calendar,
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customer_id: customer1.id,
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owner_id: 1,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 17:41:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-14 07:15:30 +00:00
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ticket11.update_columns(escalation_at: '2016-02-08 18:37:00')
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2016-09-02 10:54:13 +00:00
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ticket12 = Ticket.create!(
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title: 'some title2 - escalation - group_default',
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group: group_default,
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customer_id: customer1.id,
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owner_id: 1,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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2016-03-16 08:58:49 +00:00
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created_at: '2016-02-05 17:42:00',
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2016-02-26 12:19:57 +00:00
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updated_by_id: 1,
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created_by_id: 1,
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)
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2016-09-14 07:15:30 +00:00
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ticket12.update_columns(escalation_at: '2016-02-08 18:38:00')
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Cache.clear # set escalation_at manually, to clear cache to have correct content later
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2016-02-26 12:19:57 +00:00
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# check agent 1
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calendar_subscriptions = CalendarSubscriptions.new(agent1)
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ical_file = calendar_subscriptions.all
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2016-07-17 23:25:16 +00:00
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cals = Icalendar::Calendar.parse(ical_file)
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assert_equal(cals.count, 1)
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cal = cals.first
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assert_equal(cals.count, 1)
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assert_equal(cal.events.count, 4)
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assert_equal(cal.events[0].dtstart, Time.zone.today)
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2016-03-16 08:58:49 +00:00
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assert_equal(cal.events[0].summary, 'new ticket: \'some title1 - escalation - group_calendar\'')
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assert_equal(cal.events[0].description, "T##{ticket5.number}")
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2016-02-29 12:05:21 +00:00
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assert_equal(cal.events[0].has_alarm?, false)
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assert_equal(cal.events[1].dtstart, Time.zone.today)
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assert_equal(cal.events[1].summary, 'new ticket: \'some title1 - new - group_calendar\'')
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assert_equal(cal.events[1].description, "T##{ticket1.number}")
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2016-02-29 12:05:21 +00:00
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assert_equal(cal.events[1].has_alarm?, false)
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assert_equal(cal.events[2].dtstart, Time.zone.today)
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assert_equal(cal.events[2].summary, 'pending reminder ticket: \'some title1 - pending - group_calendar\' customer: Notification Customer1 (Selector Org)')
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assert_equal(cal.events[2].description, "T##{ticket3.number}")
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2016-02-29 12:05:21 +00:00
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assert_equal(cal.events[2].has_alarm?, false)
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2016-02-26 12:19:57 +00:00
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assert_equal(cal.events[3].dtstart, Time.zone.today)
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assert_equal(cal.events[3].summary, 'ticket escalation: \'some title1 - escalation - group_calendar\' customer: Notification Customer1 (Selector Org)')
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assert_equal(cal.events[3].description, "T##{ticket5.number}")
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2016-02-29 12:05:21 +00:00
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assert_equal(cal.events[3].has_alarm?, false)
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2016-02-26 12:19:57 +00:00
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if !agent1.preferences[:calendar_subscriptions]
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agent1.preferences[:calendar_subscriptions] = {}
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end
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agent1.preferences[:calendar_subscriptions][:tickets] = {
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escalation: {
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own: true,
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not_assigned: true,
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},
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new_open: {
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own: true,
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not_assigned: true,
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},
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pending: {
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own: true,
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not_assigned: true,
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2016-02-29 12:05:21 +00:00
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},
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alarm: true,
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}
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agent1.save!
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calendar_subscriptions = CalendarSubscriptions.new(agent1)
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ical_file = calendar_subscriptions.all
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2016-07-17 23:25:16 +00:00
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cals = Icalendar::Calendar.parse(ical_file)
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assert_equal(cals.count, 1)
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cal = cals.first
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assert_equal(cals.count, 1)
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assert_equal(cal.events.count, 8)
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assert_equal(cal.events[0].dtstart, Time.zone.today)
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2016-03-16 08:58:49 +00:00
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assert_equal(cal.events[0].summary, 'new ticket: \'some title2 - escalation - group_calendar\'')
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assert_equal(cal.events[0].description, "T##{ticket11.number}")
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2016-02-29 12:05:21 +00:00
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assert_equal(cal.events[0].has_alarm?, false)
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2016-02-26 12:19:57 +00:00
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assert_equal(cal.events[1].dtstart, Time.zone.today)
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2016-03-16 08:58:49 +00:00
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assert_equal(cal.events[1].summary, 'new ticket: \'some title2 - new - group_calendar\'')
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assert_equal(cal.events[1].description, "T##{ticket7.number}")
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2016-02-29 12:05:21 +00:00
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assert_equal(cal.events[1].has_alarm?, false)
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2016-02-26 12:19:57 +00:00
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|
assert_equal(cal.events[2].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[2].summary, 'new ticket: \'some title1 - escalation - group_calendar\'')
|
|
|
|
assert_equal(cal.events[2].description, "T##{ticket5.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[2].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[3].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[3].summary, 'new ticket: \'some title1 - new - group_calendar\'')
|
|
|
|
assert_equal(cal.events[3].description, "T##{ticket1.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[3].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[4].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[4].summary, 'pending reminder ticket: \'some title2 - pending - group_calendar\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[4].description, "T##{ticket9.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[4].has_alarm?, true)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[5].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[5].summary, 'pending reminder ticket: \'some title1 - pending - group_calendar\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[5].description, "T##{ticket3.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[5].has_alarm?, true)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[6].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[6].summary, 'ticket escalation: \'some title2 - escalation - group_calendar\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[6].description, "T##{ticket11.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[6].has_alarm?, true)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[7].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[7].summary, 'ticket escalation: \'some title1 - escalation - group_calendar\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[7].description, "T##{ticket5.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[7].has_alarm?, true)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
# check agent 2
|
|
|
|
calendar_subscriptions = CalendarSubscriptions.new(agent2)
|
|
|
|
|
|
|
|
ical_file = calendar_subscriptions.all
|
2016-07-17 23:25:16 +00:00
|
|
|
cals = Icalendar::Calendar.parse(ical_file)
|
2016-02-26 12:19:57 +00:00
|
|
|
assert_equal(cals.count, 1)
|
|
|
|
cal = cals.first
|
|
|
|
assert_equal(cals.count, 1)
|
|
|
|
assert_equal(cal.events.count, 4)
|
|
|
|
|
|
|
|
assert_equal(cal.events[0].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[0].summary, 'new ticket: \'some title1 - escalation - group_default\'')
|
|
|
|
assert_equal(cal.events[0].description, "T##{ticket6.number}")
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[1].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[1].summary, 'new ticket: \'some title1 - new - group_default\'')
|
|
|
|
assert_equal(cal.events[1].description, "T##{ticket2.number}")
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[2].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[2].summary, 'pending reminder ticket: \'some title1 - pending - group_default\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[2].description, "T##{ticket4.number}")
|
|
|
|
|
|
|
|
assert_equal(cal.events[3].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[3].summary, 'ticket escalation: \'some title1 - escalation - group_default\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[3].description, "T##{ticket6.number}")
|
|
|
|
|
|
|
|
if !agent2.preferences[:calendar_subscriptions]
|
|
|
|
agent2.preferences[:calendar_subscriptions] = {}
|
|
|
|
end
|
|
|
|
agent2.preferences[:calendar_subscriptions][:tickets] = {
|
|
|
|
escalation: {
|
|
|
|
own: true,
|
|
|
|
not_assigned: true,
|
|
|
|
},
|
|
|
|
new_open: {
|
|
|
|
own: true,
|
|
|
|
not_assigned: true,
|
|
|
|
},
|
|
|
|
pending: {
|
|
|
|
own: true,
|
|
|
|
not_assigned: true,
|
2016-02-29 12:05:21 +00:00
|
|
|
},
|
|
|
|
alarm: false,
|
2016-02-26 12:19:57 +00:00
|
|
|
}
|
|
|
|
agent2.save!
|
|
|
|
|
|
|
|
calendar_subscriptions = CalendarSubscriptions.new(agent2)
|
|
|
|
|
|
|
|
ical_file = calendar_subscriptions.all
|
2016-07-17 23:25:16 +00:00
|
|
|
cals = Icalendar::Calendar.parse(ical_file)
|
2016-02-26 12:19:57 +00:00
|
|
|
assert_equal(cals.count, 1)
|
|
|
|
cal = cals.first
|
|
|
|
assert_equal(cals.count, 1)
|
|
|
|
assert_equal(cal.events.count, 8)
|
|
|
|
|
|
|
|
assert_equal(cal.events[0].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[0].summary, 'new ticket: \'some title2 - escalation - group_default\'')
|
|
|
|
assert_equal(cal.events[0].description, "T##{ticket12.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[0].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[1].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[1].summary, 'new ticket: \'some title2 - new - group_default\'')
|
|
|
|
assert_equal(cal.events[1].description, "T##{ticket8.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[1].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[2].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[2].summary, 'new ticket: \'some title1 - escalation - group_default\'')
|
|
|
|
assert_equal(cal.events[2].description, "T##{ticket6.number}")
|
|
|
|
assert_equal(cal.events[2].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[3].dtstart, Time.zone.today)
|
2016-03-16 08:58:49 +00:00
|
|
|
assert_equal(cal.events[3].summary, 'new ticket: \'some title1 - new - group_default\'')
|
|
|
|
assert_equal(cal.events[3].description, "T##{ticket2.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[3].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[4].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[4].summary, 'pending reminder ticket: \'some title2 - pending - group_default\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[4].description, "T##{ticket10.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[4].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[5].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[5].summary, 'pending reminder ticket: \'some title1 - pending - group_default\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[5].description, "T##{ticket4.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[5].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[6].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[6].summary, 'ticket escalation: \'some title2 - escalation - group_default\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[6].description, "T##{ticket12.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[6].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
assert_equal(cal.events[7].dtstart, Time.zone.today)
|
|
|
|
assert_equal(cal.events[7].summary, 'ticket escalation: \'some title1 - escalation - group_default\' customer: Notification Customer1 (Selector Org)')
|
|
|
|
assert_equal(cal.events[7].description, "T##{ticket6.number}")
|
2016-02-29 12:05:21 +00:00
|
|
|
assert_equal(cal.events[7].has_alarm?, false)
|
2016-02-26 12:19:57 +00:00
|
|
|
|
|
|
|
end
|
|
|
|
|
|
|
|
end
|