trabajo-afectivo/spec/jobs/ticket_escalation_rebuild_job_spec.rb

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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
require 'rails_helper'
RSpec.describe TicketEscalationRebuildJob, type: :job do
before do
travel_to(DateTime.parse('2013-03-21 09:30:00 UTC'))
end
context 'when relevant Ticket is present' do
subject(:ticket) { create(:ticket) }
before do
create(:sla, :condition_blank, first_response_time: 60, update_time: 120, solution_time: 180)
create(:'ticket/article', :inbound_email, ticket: ticket)
ticket.update_column(:escalation_at, 2.hours.ago)
travel(1.hour)
end
it 'en-force-es new escalation calculation' do
expect { described_class.perform_now }.to change { ticket.reload.escalation_at }
end
end
context 'when not relevant Ticket is present' do
subject(:ticket) { create(:ticket) }
before do
create(:'ticket/article', :inbound_email, ticket: ticket)
ticket.update_column(:escalation_at, 2.hours.ago)
travel(1.hour)
end
it 'does not not change escalation_at' do
expect { described_class.perform_now }.to change { ticket.reload.escalation_at }
end
end
end