trabajo-afectivo/public/assets/chat/chat.js

var bind = function(fn, me){ return function(){ return fn.apply(me, arguments); }; },
  slice = [].slice,
  extend = function(child, parent) { for (var key in parent) { if (hasProp.call(parent, key)) child[key] = parent[key]; } function ctor() { this.constructor = child; } ctor.prototype = parent.prototype; child.prototype = new ctor(); child.__super__ = parent.prototype; return child; },
  hasProp = {}.hasOwnProperty;

(function($, window) {
  var Base, Io, Log, Timeout, ZammadChat, myScript, scriptHost, scripts;
  scripts = document.getElementsByTagName('script');
  myScript = scripts[scripts.length - 1];
  scriptHost = myScript.src.match('.*://([^:/]*).*')[1];
  Base = (function() {
    Base.prototype.defaults = {
      debug: false
    };

    function Base(options) {
      this.options = $.extend({}, this.defaults, options);
      this.log = new Log({
        debug: this.options.debug,
        logPrefix: this.options.logPrefix || this.logPrefix
      });
    }

    return Base;

  })();
  Log = (function() {
    Log.prototype.defaults = {
      debug: false
    };

    function Log(options) {
      this.log = bind(this.log, this);
      this.error = bind(this.error, this);
      this.notice = bind(this.notice, this);
      this.debug = bind(this.debug, this);
      this.options = $.extend({}, this.defaults, options);
    }

    Log.prototype.debug = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      if (!this.options.debug) {
        return;
      }
      return this.log('debug', items);
    };

    Log.prototype.notice = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      return this.log('notice', items);
    };

    Log.prototype.error = function() {
      var items;
      items = 1 <= arguments.length ? slice.call(arguments, 0) : [];
      return this.log('error', items);
    };

    Log.prototype.log = function(level, items) {
      var i, item, len, logString;
      items.unshift('||');
      items.unshift(level);
      items.unshift(this.options.logPrefix);
      console.log.apply(console, items);
      if (!this.options.debug) {
        return;
      }
      logString = '';
      for (i = 0, len = items.length; i < len; i++) {
        item = items[i];
        logString += ' ';
        if (typeof item === 'object') {
          logString += JSON.stringify(item);
        } else if (item && item.toString) {
          logString += item.toString();
        } else {
          logString += item;
        }
      }
      return $('.js-chatLogDisplay').prepend('<div>' + logString + '</div>');
    };

    return Log;

  })();
  Timeout = (function(superClass) {
    extend(Timeout, superClass);

    Timeout.prototype.timeoutStartedAt = null;

    Timeout.prototype.logPrefix = 'timeout';

    Timeout.prototype.defaults = {
      debug: false,
      timeout: 4,
      timeoutIntervallCheck: 0.5
    };

    function Timeout(options) {
      this.stop = bind(this.stop, this);
      this.start = bind(this.start, this);
      Timeout.__super__.constructor.call(this, options);
    }

    Timeout.prototype.start = function() {
      var check, timeoutStartedAt;
      this.stop();
      timeoutStartedAt = new Date;
      check = (function(_this) {
        return function() {
          var timeLeft;
          timeLeft = new Date - new Date(timeoutStartedAt.getTime() + _this.options.timeout * 1000 * 60);
          _this.log.debug("Timeout check for " + _this.options.timeout + " minutes (left " + (timeLeft / 1000) + " sec.)");
          if (timeLeft < 0) {
            return;
          }
          _this.stop();
          return _this.options.callback();
        };
      })(this);
      this.log.debug("Start timeout in " + this.options.timeout + " minutes");
      return this.intervallId = setInterval(check, this.options.timeoutIntervallCheck * 1000 * 60);
    };

    Timeout.prototype.stop = function() {
      if (!this.intervallId) {
        return;
      }
      this.log.debug("Stop timeout of " + this.options.timeout + " minutes");
      return clearInterval(this.intervallId);
    };

    return Timeout;

  })(Base);
  Io = (function(superClass) {
    extend(Io, superClass);

    Io.prototype.logPrefix = 'io';

    function Io(options) {
      this.ping = bind(this.ping, this);
      this.send = bind(this.send, this);
      this.reconnect = bind(this.reconnect, this);
      this.close = bind(this.close, this);
      this.connect = bind(this.connect, this);
      this.set = bind(this.set, this);
      Io.__super__.constructor.call(this, options);
    }

    Io.prototype.set = function(params) {
      var key, results, value;
      results = [];
      for (key in params) {
        value = params[key];
        results.push(this.options[key] = value);
      }
      return results;
    };

    Io.prototype.connect = function() {
      this.log.debug("Connecting to " + this.options.host);
      this.ws = new window.WebSocket("" + this.options.host);
      this.ws.onopen = (function(_this) {
        return function(e) {
          _this.log.debug('onOpen', e);
          _this.options.onOpen(e);
          return _this.ping();
        };
      })(this);
      this.ws.onmessage = (function(_this) {
        return function(e) {
          var i, len, pipe, pipes;
          pipes = JSON.parse(e.data);
          _this.log.debug('onMessage', e.data);
          for (i = 0, len = pipes.length; i < len; i++) {
            pipe = pipes[i];
            if (pipe.event === 'pong') {
              _this.ping();
            }
          }
          if (_this.options.onMessage) {
            return _this.options.onMessage(pipes);
          }
        };
      })(this);
      this.ws.onclose = (function(_this) {
        return function(e) {
          _this.log.debug('close websocket connection', e);
          if (_this.pingDelayId) {
            clearTimeout(_this.pingDelayId);
          }
          if (_this.manualClose) {
            _this.log.debug('manual close, onClose callback');
            _this.manualClose = false;
            if (_this.options.onClose) {
              return _this.options.onClose(e);
            }
          } else {
            _this.log.debug('error close, onError callback');
            if (_this.options.onError) {
              return _this.options.onError('Connection lost...');
            }
          }
        };
      })(this);
      return this.ws.onerror = (function(_this) {
        return function(e) {
          _this.log.debug('onError', e);
          if (_this.options.onError) {
            return _this.options.onError(e);
          }
        };
      })(this);
    };

    Io.prototype.close = function() {
      this.log.debug('close websocket manually');
      this.manualClose = true;
      return this.ws.close();
    };

    Io.prototype.reconnect = function() {
      this.log.debug('reconnect');
      this.close();
      return this.connect();
    };

    Io.prototype.send = function(event, data) {
      var msg;
      if (data == null) {
        data = {};
      }
      this.log.debug('send', event, data);
      msg = JSON.stringify({
        event: event,
        data: data
      });
      return this.ws.send(msg);
    };

    Io.prototype.ping = function() {
      var localPing;
      localPing = (function(_this) {
        return function() {
          return _this.send('ping');
        };
      })(this);
      return this.pingDelayId = setTimeout(localPing, 29000);
    };

    return Io;

  })(Base);
  ZammadChat = (function(superClass) {
    extend(ZammadChat, superClass);

    ZammadChat.prototype.defaults = {
      chatId: void 0,
      show: true,
      target: $('body'),
      host: '',
      debug: false,
      flat: false,
      lang: void 0,
      cssAutoload: true,
      cssUrl: void 0,
      fontSize: void 0,
      buttonClass: 'open-zammad-chat',
      inactiveClass: 'is-inactive',
      title: '<strong>Chat</strong> with us!',
      scrollHint: 'Scrolle nach unten um neue Nachrichten zu sehen',
      idleTimeout: 6,
      idleTimeoutIntervallCheck: 0.5,
      inactiveTimeout: 8,
      inactiveTimeoutIntervallCheck: 0.5,
      waitingListTimeout: 4,
      waitingListTimeoutIntervallCheck: 0.5
    };

    ZammadChat.prototype.logPrefix = 'chat';

    ZammadChat.prototype._messageCount = 0;

    ZammadChat.prototype.isOpen = false;

    ZammadChat.prototype.blinkOnlineInterval = null;

    ZammadChat.prototype.stopBlinOnlineStateTimeout = null;

    ZammadChat.prototype.showTimeEveryXMinutes = 2;

    ZammadChat.prototype.lastTimestamp = null;

    ZammadChat.prototype.lastAddedType = null;

    ZammadChat.prototype.inputTimeout = null;

    ZammadChat.prototype.isTyping = false;

    ZammadChat.prototype.state = 'offline';

    ZammadChat.prototype.initialQueueDelay = 10000;

    ZammadChat.prototype.translations = {
      de: {
        '<strong>Chat</strong> with us!': '<strong>Chatte</strong> mit uns!',
        'Scroll down to see new messages': 'Scrolle nach unten um neue Nachrichten zu sehen',
        'Online': 'Online',
        'Online': 'Online',
        'Offline': 'Offline',
        'Connecting': 'Verbinden',
        'Connection re-established': 'Verbindung wiederhergestellt',
        'Today': 'Heute',
        'Send': 'Senden',
        'Compose your message...': 'Ihre Nachricht...',
        'All colleagues are busy.': 'Alle Kollegen sind belegt.',
        'You are on waiting list position <strong>%s</strong>.': 'Sie sind in der Warteliste an der Position <strong>%s</strong>.',
        'Start new conversation': 'Neue Konversation starten',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation mit <strong>%s</strong> geschlossen.',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Da Sie in den letzten %s Minuten nichts geschrieben haben wurde Ihre Konversation geschlossen.',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Es tut uns leid, es dauert länger als erwartet, um einen freien Platz zu erhalten. Bitte versuchen Sie es zu einem späteren Zeitpunkt noch einmal oder schicken Sie uns eine E-Mail. Vielen Dank!'
      },
      fr: {
        '<strong>Chat</strong> with us!': '<strong>Chattez</strong> avec nous!',
        'Scroll down to see new messages': 'Faites défiler pour lire les nouveaux messages',
        'Online': 'En-ligne',
        'Online': 'En-ligne',
        'Offline': 'Hors-ligne',
        'Connecting': 'Connexion en cours',
        'Connection re-established': 'Connexion rétablie',
        'Today': 'Aujourdhui',
        'Send': 'Envoyer',
        'Compose your message...': 'Composez votre message...',
        'All colleagues are busy.': 'Tous les collègues sont actuellement occupés.',
        'You are on waiting list position <strong>%s</strong>.': 'Vous êtes actuellement en <strong>%s</strong> position dans la file d\'attente.',
        'Start new conversation': 'Démarrer une nouvelle conversation',
        'Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.': 'Si vous ne répondez pas dans les <strong>%s</strong> minutes, votre conversation avec %s va être fermée.',
        'Since you didn\'t respond in the last %s minutes your conversation got closed.': 'Si vous ne répondez pas dans les %s minutes, votre conversation va être fermée.',
        'We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!': 'Nous sommes désolés, il faut plus de temps que prévu pour obtenir un emplacement vide. Veuillez réessayer ultérieurement ou nous envoyer un courriel. Je vous remercie!'
      }
    };

    ZammadChat.prototype.sessionId = void 0;

    ZammadChat.prototype.scrolledToBottom = true;

    ZammadChat.prototype.scrollSnapTolerance = 10;

    ZammadChat.prototype.T = function() {
      var i, item, items, len, string, translations;
      string = arguments[0], items = 2 <= arguments.length ? slice.call(arguments, 1) : [];
      if (this.options.lang && this.options.lang !== 'en') {
        if (!this.translations[this.options.lang]) {
          this.log.notice("Translation '" + this.options.lang + "' needed!");
        } else {
          translations = this.translations[this.options.lang];
          if (!translations[string]) {
            this.log.notice("Translation needed for '" + string + "'");
          }
          string = translations[string] || string;
        }
      }
      if (items) {
        for (i = 0, len = items.length; i < len; i++) {
          item = items[i];
          string = string.replace(/%s/, item);
        }
      }
      return string;
    };

    ZammadChat.prototype.view = function(name) {
      return (function(_this) {
        return function(options) {
          if (!options) {
            options = {};
          }
          options.T = _this.T;
          options.background = _this.options.background;
          options.flat = _this.options.flat;
          options.fontSize = _this.options.fontSize;
          return window.zammadChatTemplates[name](options);
        };
      })(this);
    };

    function ZammadChat(options) {
      this.startTimeoutObservers = bind(this.startTimeoutObservers, this);
      this.onCssLoaded = bind(this.onCssLoaded, this);
      this.setAgentOnlineState = bind(this.setAgentOnlineState, this);
      this.onConnectionEstablished = bind(this.onConnectionEstablished, this);
      this.setSessionId = bind(this.setSessionId, this);
      this.onConnectionReestablished = bind(this.onConnectionReestablished, this);
      this.reconnect = bind(this.reconnect, this);
      this.destroy = bind(this.destroy, this);
      this.onScrollHintClick = bind(this.onScrollHintClick, this);
      this.detectScrolledtoBottom = bind(this.detectScrolledtoBottom, this);
      this.onLeaveTemporary = bind(this.onLeaveTemporary, this);
      this.onAgentTypingEnd = bind(this.onAgentTypingEnd, this);
      this.onAgentTypingStart = bind(this.onAgentTypingStart, this);
      this.onQueue = bind(this.onQueue, this);
      this.onQueueScreen = bind(this.onQueueScreen, this);
      this.onWebSocketClose = bind(this.onWebSocketClose, this);
      this.onCloseAnimationEnd = bind(this.onCloseAnimationEnd, this);
      this.close = bind(this.close, this);
      this.toggle = bind(this.toggle, this);
      this.sessionClose = bind(this.sessionClose, this);
      this.onOpenAnimationEnd = bind(this.onOpenAnimationEnd, this);
      this.open = bind(this.open, this);
      this.renderMessage = bind(this.renderMessage, this);
      this.receiveMessage = bind(this.receiveMessage, this);
      this.onSubmit = bind(this.onSubmit, this);
      this.onFocus = bind(this.onFocus, this);
      this.onInput = bind(this.onInput, this);
      this.onReopenSession = bind(this.onReopenSession, this);
      this.onError = bind(this.onError, this);
      this.onWebSocketMessage = bind(this.onWebSocketMessage, this);
      this.send = bind(this.send, this);
      this.checkForEnter = bind(this.checkForEnter, this);
      this.render = bind(this.render, this);
      this.view = bind(this.view, this);
      this.T = bind(this.T, this);
      this.options = $.extend({}, this.defaults, options);
      ZammadChat.__super__.constructor.call(this, this.options);
      this.isFullscreen = window.matchMedia && window.matchMedia('(max-width: 768px)').matches;
      this.scrollRoot = $(this.getScrollRoot());
      if (!$) {
        this.state = 'unsupported';
        this.log.notice('Chat: no jquery found!');
        return;
      }
      if (!window.WebSocket || !sessionStorage) {
        this.state = 'unsupported';
        this.log.notice('Chat: Browser not supported!');
        return;
      }
      if (!this.options.chatId) {
        this.state = 'unsupported';
        this.log.error('Chat: need chatId as option!');
        return;
      }
      if (!this.options.lang) {
        this.options.lang = $('html').attr('lang');
      }
      if (this.options.lang) {
        this.options.lang = this.options.lang.replace(/-.+?$/, '');
        this.log.debug("lang: " + this.options.lang);
      }
      if (!this.options.host) {
        this.detectHost();
      }
      this.loadCss();
      this.io = new Io(this.options);
      this.io.set({
        onOpen: this.render,
        onClose: this.onWebSocketClose,
        onMessage: this.onWebSocketMessage,
        onError: this.onError
      });
      this.io.connect();
    }

    ZammadChat.prototype.getScrollRoot = function() {
      var end, html, start;
      if ('scrollingElement' in document) {
        return document.scrollingElement;
      }
      html = document.documentElement;
      start = html.scrollTop;
      html.scrollTop = start + 1;
      end = html.scrollTop;
      html.scrollTop = start;
      if (end > start) {
        return html;
      } else {
        return document.body;
      }
    };

    ZammadChat.prototype.render = function() {
      if (!this.el || !$('.zammad-chat').get(0)) {
        this.renderBase();
      }
      $("." + this.options.buttonClass).addClass(this.inactiveClass);
      this.setAgentOnlineState('online');
      this.log.debug('widget rendered');
      this.startTimeoutObservers();
      this.idleTimeout.start();
      this.sessionId = sessionStorage.getItem('sessionId');
      return this.send('chat_status_customer', {
        session_id: this.sessionId,
        url: window.location.href
      });
    };

    ZammadChat.prototype.renderBase = function() {
      this.el = $(this.view('chat')({
        title: this.options.title,
        scrollHint: this.options.scrollHint
      }));
      this.options.target.append(this.el);
      this.input = this.el.find('.zammad-chat-input');
      this.el.find('.js-chat-open').click(this.open);
      this.el.find('.js-chat-toggle').click(this.toggle);
      this.el.find('.zammad-chat-controls').on('submit', this.onSubmit);
      this.el.find('.zammad-chat-body').on('scroll', this.detectScrolledtoBottom);
      this.el.find('.zammad-scroll-hint').click(this.onScrollHintClick);
      this.input.on({
        keydown: this.checkForEnter,
        input: this.onInput
      });
      $(window).on('beforeunload', (function(_this) {
        return function() {
          return _this.onLeaveTemporary();
        };
      })(this));
      $(window).bind('hashchange', (function(_this) {
        return function() {
          if (_this.isOpen) {
            if (_this.sessionId) {
              _this.send('chat_session_notice', {
                session_id: _this.sessionId,
                message: window.location.href
              });
            }
            return;
          }
          return _this.idleTimeout.start();
        };
      })(this));
      if (this.isFullscreen) {
        return this.input.on({
          focus: this.onFocus,
          focusout: this.onFocusOut
        });
      }
    };

    ZammadChat.prototype.checkForEnter = function(event) {
      if (!event.shiftKey && event.keyCode === 13) {
        event.preventDefault();
        return this.sendMessage();
      }
    };

    ZammadChat.prototype.send = function(event, data) {
      if (data == null) {
        data = {};
      }
      data.chat_id = this.options.chatId;
      return this.io.send(event, data);
    };

    ZammadChat.prototype.onWebSocketMessage = function(pipes) {
      var i, len, pipe;
      for (i = 0, len = pipes.length; i < len; i++) {
        pipe = pipes[i];
        this.log.debug('ws:onmessage', pipe);
        switch (pipe.event) {
          case 'chat_error':
            this.log.notice(pipe.data);
            if (pipe.data && pipe.data.state === 'chat_disabled') {
              this.destroy({
                remove: true
              });
            }
            break;
          case 'chat_session_message':
            if (pipe.data.self_written) {
              return;
            }
            this.receiveMessage(pipe.data);
            break;
          case 'chat_session_typing':
            if (pipe.data.self_written) {
              return;
            }
            this.onAgentTypingStart();
            break;
          case 'chat_session_start':
            this.onConnectionEstablished(pipe.data);
            break;
          case 'chat_session_queue':
            this.onQueueScreen(pipe.data);
            break;
          case 'chat_session_closed':
            this.onSessionClosed(pipe.data);
            break;
          case 'chat_session_left':
            this.onSessionClosed(pipe.data);
            break;
          case 'chat_status_customer':
            switch (pipe.data.state) {
              case 'online':
                this.sessionId = void 0;
                if (!this.options.cssAutoload || this.cssLoaded) {
                  this.onReady();
                } else {
                  this.socketReady = true;
                }
                break;
              case 'offline':
                this.onError('Zammad Chat: No agent online');
                break;
              case 'chat_disabled':
                this.onError('Zammad Chat: Chat is disabled');
                break;
              case 'no_seats_available':
                this.onError("Zammad Chat: Too many clients in queue. Clients in queue: " + pipe.data.queue);
                break;
              case 'reconnect':
                this.onReopenSession(pipe.data);
            }
        }
      }
    };

    ZammadChat.prototype.onReady = function() {
      this.log.debug('widget ready for use');
      $("." + this.options.buttonClass).click(this.open).removeClass(this.inactiveClass);
      if (this.options.show) {
        return this.show();
      }
    };

    ZammadChat.prototype.onError = function(message) {
      this.log.debug(message);
      this.addStatus(message);
      $("." + this.options.buttonClass).hide();
      if (this.isOpen) {
        this.disableInput();
        return this.destroy({
          remove: false
        });
      } else {
        return this.destroy({
          remove: true
        });
      }
    };

    ZammadChat.prototype.onReopenSession = function(data) {
      var i, len, message, ref, unfinishedMessage;
      this.log.debug('old messages', data.session);
      this.inactiveTimeout.start();
      unfinishedMessage = sessionStorage.getItem('unfinished_message');
      if (data.agent) {
        this.onConnectionEstablished(data);
        ref = data.session;
        for (i = 0, len = ref.length; i < len; i++) {
          message = ref[i];
          this.renderMessage({
            message: message.content,
            id: message.id,
            from: message.created_by_id ? 'agent' : 'customer'
          });
        }
        if (unfinishedMessage) {
          this.input.val(unfinishedMessage);
        }
      }
      if (data.position) {
        this.onQueue(data);
      }
      this.show();
      this.open();
      this.scrollToBottom();
      if (unfinishedMessage) {
        return this.input.focus();
      }
    };

    ZammadChat.prototype.onInput = function() {
      this.el.find('.zammad-chat-message--unread').removeClass('zammad-chat-message--unread');
      sessionStorage.setItem('unfinished_message', this.input.val());
      return this.onTyping();
    };

    ZammadChat.prototype.onFocus = function() {
      var keyboardShown;
      $(window).scrollTop(10);
      keyboardShown = $(window).scrollTop() > 0;
      $(window).scrollTop(0);
      if (keyboardShown) {
        return this.log.notice('virtual keyboard shown');
      }
    };

    ZammadChat.prototype.onFocusOut = function() {};

    ZammadChat.prototype.onTyping = function() {
      if (this.isTyping && this.isTyping > new Date(new Date().getTime() - 1500)) {
        return;
      }
      this.isTyping = new Date();
      this.send('chat_session_typing', {
        session_id: this.sessionId
      });
      return this.inactiveTimeout.start();
    };

    ZammadChat.prototype.onSubmit = function(event) {
      event.preventDefault();
      return this.sendMessage();
    };

    ZammadChat.prototype.sendMessage = function() {
      var message, messageElement;
      message = this.input.val();
      if (!message) {
        return;
      }
      this.inactiveTimeout.start();
      sessionStorage.removeItem('unfinished_message');
      messageElement = this.view('message')({
        message: message,
        from: 'customer',
        id: this._messageCount++,
        unreadClass: ''
      });
      this.maybeAddTimestamp();
      if (this.el.find('.zammad-chat-message--typing').size()) {
        this.lastAddedType = 'typing-placeholder';
        this.el.find('.zammad-chat-message--typing').before(messageElement);
      } else {
        this.lastAddedType = 'message--customer';
        this.el.find('.zammad-chat-body').append(messageElement);
      }
      this.input.val('');
      this.scrollToBottom();
      return this.send('chat_session_message', {
        content: message,
        id: this._messageCount,
        session_id: this.sessionId
      });
    };

    ZammadChat.prototype.receiveMessage = function(data) {
      this.inactiveTimeout.start();
      this.onAgentTypingEnd();
      this.maybeAddTimestamp();
      this.renderMessage({
        message: data.message.content,
        id: data.id,
        from: 'agent'
      });
      return this.scrollToBottom({
        showHint: true
      });
    };

    ZammadChat.prototype.renderMessage = function(data) {
      this.lastAddedType = "message--" + data.from;
      data.unreadClass = document.hidden ? ' zammad-chat-message--unread' : '';
      return this.el.find('.zammad-chat-body').append(this.view('message')(data));
    };

    ZammadChat.prototype.open = function() {
      var remainerHeight;
      if (this.isOpen) {
        this.log.debug('widget already open, block');
        return;
      }
      this.isOpen = true;
      this.log.debug('open widget');
      if (!this.sessionId) {
        this.showLoader();
      }
      this.el.addClass('zammad-chat-is-open');
      if (!this.inputInitialized) {
        this.inputInitialized = true;
        this.input.autoGrow({
          extraLine: false
        });
      }
      remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight();
      this.el.css('bottom', -remainerHeight);
      if (!this.sessionId) {
        this.el.animate({
          bottom: 0
        }, 500, this.onOpenAnimationEnd);
        return this.send('chat_session_init', {
          url: window.location.href
        });
      } else {
        this.el.css('bottom', 0);
        return this.onOpenAnimationEnd();
      }
    };

    ZammadChat.prototype.onOpenAnimationEnd = function() {
      this.idleTimeout.stop();
      if (this.isFullscreen) {
        return this.disableScrollOnRoot();
      }
    };

    ZammadChat.prototype.sessionClose = function() {
      this.send('chat_session_close', {
        session_id: this.sessionId
      });
      this.inactiveTimeout.stop();
      this.waitingListTimeout.stop();
      sessionStorage.removeItem('unfinished_message');
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      return this.setSessionId(void 0);
    };

    ZammadChat.prototype.toggle = function(event) {
      if (this.isOpen) {
        return this.close(event);
      } else {
        return this.open(event);
      }
    };

    ZammadChat.prototype.close = function(event) {
      var remainerHeight;
      if (!this.isOpen) {
        this.log.debug('can\'t close widget, it\'s not open');
        return;
      }
      if (this.initDelayId) {
        clearTimeout(this.initDelayId);
      }
      if (!this.sessionId) {
        this.log.debug('can\'t close widget without sessionId');
        return;
      }
      this.log.debug('close widget');
      if (event) {
        event.stopPropagation();
      }
      this.sessionClose();
      if (this.isFullscreen) {
        this.enableScrollOnRoot();
      }
      remainerHeight = this.el.height() - this.el.find('.zammad-chat-header').outerHeight();
      return this.el.animate({
        bottom: -remainerHeight
      }, 500, this.onCloseAnimationEnd);
    };

    ZammadChat.prototype.onCloseAnimationEnd = function() {
      this.el.css('bottom', '');
      this.el.removeClass('zammad-chat-is-open');
      this.showLoader();
      this.el.find('.zammad-chat-welcome').removeClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent').addClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent-status').addClass('zammad-chat-is-hidden');
      this.isOpen = false;
      return this.io.reconnect();
    };

    ZammadChat.prototype.onWebSocketClose = function() {
      if (this.isOpen) {
        return;
      }
      if (this.el) {
        this.el.removeClass('zammad-chat-is-shown');
        return this.el.removeClass('zammad-chat-is-loaded');
      }
    };

    ZammadChat.prototype.show = function() {
      if (this.state === 'offline') {
        return;
      }
      this.el.addClass('zammad-chat-is-loaded');
      return this.el.addClass('zammad-chat-is-shown');
    };

    ZammadChat.prototype.disableInput = function() {
      this.input.prop('disabled', true);
      return this.el.find('.zammad-chat-send').prop('disabled', true);
    };

    ZammadChat.prototype.enableInput = function() {
      this.input.prop('disabled', false);
      return this.el.find('.zammad-chat-send').prop('disabled', false);
    };

    ZammadChat.prototype.hideModal = function() {
      return this.el.find('.zammad-chat-modal').html('');
    };

    ZammadChat.prototype.onQueueScreen = function(data) {
      var show;
      this.setSessionId(data.session_id);
      show = (function(_this) {
        return function() {
          _this.onQueue(data);
          return _this.waitingListTimeout.start();
        };
      })(this);
      if (this.initialQueueDelay && !this.onInitialQueueDelayId) {
        this.onInitialQueueDelayId = setTimeout(show, this.initialQueueDelay);
        return;
      }
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      return show();
    };

    ZammadChat.prototype.onQueue = function(data) {
      this.log.notice('onQueue', data.position);
      this.inQueue = true;
      return this.el.find('.zammad-chat-modal').html(this.view('waiting')({
        position: data.position
      }));
    };

    ZammadChat.prototype.onAgentTypingStart = function() {
      if (this.stopTypingId) {
        clearTimeout(this.stopTypingId);
      }
      this.stopTypingId = setTimeout(this.onAgentTypingEnd, 3000);
      if (this.el.find('.zammad-chat-message--typing').size()) {
        return;
      }
      this.maybeAddTimestamp();
      this.el.find('.zammad-chat-body').append(this.view('typingIndicator')());
      if (!this.isVisible(this.el.find('.zammad-chat-message--typing'), true)) {
        return;
      }
      return this.scrollToBottom();
    };

    ZammadChat.prototype.onAgentTypingEnd = function() {
      return this.el.find('.zammad-chat-message--typing').remove();
    };

    ZammadChat.prototype.onLeaveTemporary = function() {
      if (!this.sessionId) {
        return;
      }
      return this.send('chat_session_leave_temporary', {
        session_id: this.sessionId
      });
    };

    ZammadChat.prototype.maybeAddTimestamp = function() {
      var label, time, timestamp;
      timestamp = Date.now();
      if (!this.lastTimestamp || (timestamp - this.lastTimestamp) > this.showTimeEveryXMinutes * 60000) {
        label = this.T('Today');
        time = new Date().toTimeString().substr(0, 5);
        if (this.lastAddedType === 'timestamp') {
          this.updateLastTimestamp(label, time);
          return this.lastTimestamp = timestamp;
        } else {
          this.el.find('.zammad-chat-body').append(this.view('timestamp')({
            label: label,
            time: time
          }));
          this.lastTimestamp = timestamp;
          this.lastAddedType = 'timestamp';
          return this.scrollToBottom();
        }
      }
    };

    ZammadChat.prototype.updateLastTimestamp = function(label, time) {
      if (!this.el) {
        return;
      }
      return this.el.find('.zammad-chat-body').find('.zammad-chat-timestamp').last().replaceWith(this.view('timestamp')({
        label: label,
        time: time
      }));
    };

    ZammadChat.prototype.addStatus = function(status) {
      if (!this.el) {
        return;
      }
      this.maybeAddTimestamp();
      this.el.find('.zammad-chat-body').append(this.view('status')({
        status: status
      }));
      return this.scrollToBottom();
    };

    ZammadChat.prototype.detectScrolledtoBottom = function() {
      var scrollBottom;
      scrollBottom = this.el.find('.zammad-chat-body').scrollTop() + this.el.find('.zammad-chat-body').outerHeight();
      this.scrolledToBottom = Math.abs(scrollBottom - this.el.find('.zammad-chat-body').prop('scrollHeight')) <= this.scrollSnapTolerance;
      if (this.scrolledToBottom) {
        return this.el.find('.zammad-scroll-hint').addClass('is-hidden');
      }
    };

    ZammadChat.prototype.showScrollHint = function() {
      this.el.find('.zammad-scroll-hint').removeClass('is-hidden');
      return this.el.find('.zammad-chat-body').scrollTop(this.el.find('.zammad-chat-body').scrollTop() + this.el.find('.zammad-scroll-hint').outerHeight());
    };

    ZammadChat.prototype.onScrollHintClick = function() {
      return this.el.find('.zammad-chat-body').animate({
        scrollTop: this.el.find('.zammad-chat-body').prop('scrollHeight')
      }, 300);
    };

    ZammadChat.prototype.scrollToBottom = function(arg) {
      var showHint;
      showHint = (arg != null ? arg : {
        showHint: false
      }).showHint;
      if (this.scrolledToBottom) {
        return this.el.find('.zammad-chat-body').scrollTop($('.zammad-chat-body').prop('scrollHeight'));
      } else if (showHint) {
        return this.showScrollHint();
      }
    };

    ZammadChat.prototype.destroy = function(params) {
      if (params == null) {
        params = {};
      }
      this.log.debug('destroy widget', params);
      this.setAgentOnlineState('offline');
      if (params.remove && this.el) {
        this.el.remove();
      }
      if (this.waitingListTimeout) {
        this.waitingListTimeout.stop();
      }
      if (this.inactiveTimeout) {
        this.inactiveTimeout.stop();
      }
      if (this.idleTimeout) {
        this.idleTimeout.stop();
      }
      return this.io.close();
    };

    ZammadChat.prototype.reconnect = function() {
      this.log.notice('reconnecting');
      this.disableInput();
      this.lastAddedType = 'status';
      this.setAgentOnlineState('connecting');
      return this.addStatus(this.T('Connection lost'));
    };

    ZammadChat.prototype.onConnectionReestablished = function() {
      this.lastAddedType = 'status';
      this.setAgentOnlineState('online');
      return this.addStatus(this.T('Connection re-established'));
    };

    ZammadChat.prototype.onSessionClosed = function(data) {
      this.addStatus(this.T('Chat closed by %s', data.realname));
      this.disableInput();
      this.setAgentOnlineState('offline');
      return this.inactiveTimeout.stop();
    };

    ZammadChat.prototype.setSessionId = function(id) {
      this.sessionId = id;
      if (id === void 0) {
        return sessionStorage.removeItem('sessionId');
      } else {
        return sessionStorage.setItem('sessionId', id);
      }
    };

    ZammadChat.prototype.onConnectionEstablished = function(data) {
      if (this.onInitialQueueDelayId) {
        clearTimeout(this.onInitialQueueDelayId);
      }
      this.inQueue = false;
      if (data.agent) {
        this.agent = data.agent;
      }
      if (data.session_id) {
        this.setSessionId(data.session_id);
      }
      this.el.find('.zammad-chat-body').html('');
      this.el.find('.zammad-chat-agent').html(this.view('agent')({
        agent: this.agent
      }));
      this.enableInput();
      this.hideModal();
      this.el.find('.zammad-chat-welcome').addClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent').removeClass('zammad-chat-is-hidden');
      this.el.find('.zammad-chat-agent-status').removeClass('zammad-chat-is-hidden');
      if (!this.isFullscreen) {
        this.input.focus();
      }
      this.setAgentOnlineState('online');
      this.waitingListTimeout.stop();
      this.idleTimeout.stop();
      return this.inactiveTimeout.start();
    };

    ZammadChat.prototype.showCustomerTimeout = function() {
      var reload;
      this.el.find('.zammad-chat-modal').html(this.view('customer_timeout')({
        agent: this.agent.name,
        delay: this.options.inactiveTimeout
      }));
      reload = function() {
        return location.reload();
      };
      this.el.find('.js-restart').click(reload);
      return this.sessionClose();
    };

    ZammadChat.prototype.showWaitingListTimeout = function() {
      var reload;
      this.el.find('.zammad-chat-modal').html(this.view('waiting_list_timeout')({
        delay: this.options.watingListTimeout
      }));
      reload = function() {
        return location.reload();
      };
      this.el.find('.js-restart').click(reload);
      return this.sessionClose();
    };

    ZammadChat.prototype.showLoader = function() {
      return this.el.find('.zammad-chat-modal').html(this.view('loader')());
    };

    ZammadChat.prototype.setAgentOnlineState = function(state) {
      var capitalizedState;
      this.state = state;
      if (!this.el) {
        return;
      }
      capitalizedState = state.charAt(0).toUpperCase() + state.slice(1);
      return this.el.find('.zammad-chat-agent-status').attr('data-status', state).text(this.T(capitalizedState));
    };

    ZammadChat.prototype.detectHost = function() {
      var protocol;
      protocol = 'ws://';
      if (window.location.protocol === 'https:') {
        protocol = 'wss://';
      }
      return this.options.host = "" + protocol + scriptHost + "/ws";
    };

    ZammadChat.prototype.loadCss = function() {
      var newSS, styles, url;
      if (!this.options.cssAutoload) {
        return;
      }
      url = this.options.cssUrl;
      if (!url) {
        url = this.options.host.replace(/^wss/i, 'https').replace(/^ws/i, 'http').replace(/\/ws/i, '');
        url += '/assets/chat/chat.css';
      }
      this.log.debug("load css from '" + url + "'");
      styles = "@import url('" + url + "');";
      newSS = document.createElement('link');
      newSS.onload = this.onCssLoaded;
      newSS.rel = 'stylesheet';
      newSS.href = 'data:text/css,' + escape(styles);
      return document.getElementsByTagName('head')[0].appendChild(newSS);
    };

    ZammadChat.prototype.onCssLoaded = function() {
      if (this.socketReady) {
        return this.onReady();
      } else {
        return this.cssLoaded = true;
      }
    };

    ZammadChat.prototype.startTimeoutObservers = function() {
      this.idleTimeout = new Timeout({
        logPrefix: 'idleTimeout',
        debug: this.options.debug,
        timeout: this.options.idleTimeout,
        timeoutIntervallCheck: this.options.idleTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Idle timeout reached, hide widget', new Date);
            return _this.destroy({
              remove: true
            });
          };
        })(this)
      });
      this.inactiveTimeout = new Timeout({
        logPrefix: 'inactiveTimeout',
        debug: this.options.debug,
        timeout: this.options.inactiveTimeout,
        timeoutIntervallCheck: this.options.inactiveTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Inactive timeout reached, show timeout screen.', new Date);
            _this.showCustomerTimeout();
            return _this.destroy({
              remove: false
            });
          };
        })(this)
      });
      return this.waitingListTimeout = new Timeout({
        logPrefix: 'waitingListTimeout',
        debug: this.options.debug,
        timeout: this.options.waitingListTimeout,
        timeoutIntervallCheck: this.options.waitingListTimeoutIntervallCheck,
        callback: (function(_this) {
          return function() {
            _this.log.debug('Waiting list timeout reached, show timeout screen.', new Date);
            _this.showWaitingListTimeout();
            return _this.destroy({
              remove: false
            });
          };
        })(this)
      });
    };

    ZammadChat.prototype.disableScrollOnRoot = function() {
      this.rootScrollOffset = this.scrollRoot.scrollTop();
      return this.scrollRoot.css({
        overflow: 'hidden',
        position: 'fixed'
      });
    };

    ZammadChat.prototype.enableScrollOnRoot = function() {
      this.scrollRoot.scrollTop(this.rootScrollOffset);
      return this.scrollRoot.css({
        overflow: '',
        position: ''
      });
    };

    ZammadChat.prototype.isVisible = function(el, partial, hidden, direction) {
      var $t, $w, _bottom, _left, _right, _top, bViz, clientSize, compareBottom, compareLeft, compareRight, compareTop, hVisible, lViz, offset, rViz, rec, t, tViz, vVisible, viewBottom, viewLeft, viewRight, viewTop, vpHeight, vpWidth;
      if (el.length < 1) {
        return;
      }
      $w = $(window);
      $t = el.length > 1 ? el.eq(0) : el;
      t = $t.get(0);
      vpWidth = $w.width();
      vpHeight = $w.height();
      direction = direction ? direction : 'both';
      clientSize = hidden === true ? t.offsetWidth * t.offsetHeight : true;
      if (typeof t.getBoundingClientRect === 'function') {
        rec = t.getBoundingClientRect();
        tViz = rec.top >= 0 && rec.top < vpHeight;
        bViz = rec.bottom > 0 && rec.bottom <= vpHeight;
        lViz = rec.left >= 0 && rec.left < vpWidth;
        rViz = rec.right > 0 && rec.right <= vpWidth;
        vVisible = partial ? tViz || bViz : tViz && bViz;
        hVisible = partial ? lViz || rViz : lViz && rViz;
        if (direction === 'both') {
          return clientSize && vVisible && hVisible;
        } else if (direction === 'vertical') {
          return clientSize && vVisible;
        } else if (direction === 'horizontal') {
          return clientSize && hVisible;
        }
      } else {
        viewTop = $w.scrollTop();
        viewBottom = viewTop + vpHeight;
        viewLeft = $w.scrollLeft();
        viewRight = viewLeft + vpWidth;
        offset = $t.offset();
        _top = offset.top;
        _bottom = _top + $t.height();
        _left = offset.left;
        _right = _left + $t.width();
        compareTop = partial === true ? _bottom : _top;
        compareBottom = partial === true ? _top : _bottom;
        compareLeft = partial === true ? _right : _left;
        compareRight = partial === true ? _left : _right;
        if (direction === 'both') {
          return !!clientSize && ((compareBottom <= viewBottom) && (compareTop >= viewTop)) && ((compareRight <= viewRight) && (compareLeft >= viewLeft));
        } else if (direction === 'vertical') {
          return !!clientSize && ((compareBottom <= viewBottom) && (compareTop >= viewTop));
        } else if (direction === 'horizontal') {
          return !!clientSize && ((compareRight <= viewRight) && (compareLeft >= viewLeft));
        }
      }
    };

    return ZammadChat;

  })(Base);
  return window.ZammadChat = ZammadChat;
})(window.jQuery, window);

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["agent"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      if (this.agent.avatar) {
        __out.push('\n<img class="zammad-chat-agent-avatar" src="');
        __out.push(__sanitize(this.agent.avatar));
        __out.push('">\n');
      }
    
      __out.push('\n<span class="zammad-chat-agent-sentence">\n  <span class="zammad-chat-agent-name">');
    
      __out.push(__sanitize(this.agent.name));
    
      __out.push('</span>\n</span>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

/*!
 * ----------------------------------------------------------------------------
 * "THE BEER-WARE LICENSE" (Revision 42):
 * <jevin9@gmail.com> wrote this file. As long as you retain this notice you
 * can do whatever you want with this stuff. If we meet some day, and you think
 * this stuff is worth it, you can buy me a beer in return. Jevin O. Sewaruth
 * ----------------------------------------------------------------------------
 *
 * Autogrow Textarea Plugin Version v3.0
 * http://www.technoreply.com/autogrow-textarea-plugin-3-0
 * 
 * THIS PLUGIN IS DELIVERD ON A PAY WHAT YOU WHANT BASIS. IF THE PLUGIN WAS USEFUL TO YOU, PLEASE CONSIDER BUYING THE PLUGIN HERE :
 * https://sites.fastspring.com/technoreply/instant/autogrowtextareaplugin
 *
 * Date: October 15, 2012
 *
 * Zammad modification: 
 *   - remove overflow:hidden when maximum height is reached
 *   - mirror box-sizing
 *
 */

jQuery.fn.autoGrow = function(options) {
  return this.each(function() {
    var settings = jQuery.extend({
      extraLine: true,
    }, options);

    var createMirror = function(textarea) {
      jQuery(textarea).after('<div class="autogrow-textarea-mirror"></div>');
      return jQuery(textarea).next('.autogrow-textarea-mirror')[0];
    }

    var sendContentToMirror = function (textarea) {
      mirror.innerHTML = String(textarea.value)
        .replace(/&/g, '&amp;')
        .replace(/"/g, '&quot;')
        .replace(/'/g, '&#39;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/ /g, '&nbsp;')
        .replace(/\n/g, '<br />') +
        (settings.extraLine? '.<br/>.' : '')
      ;

      if (jQuery(textarea).height() != jQuery(mirror).height()) {
        jQuery(textarea).height(jQuery(mirror).height());

        var overflow = jQuery(mirror).height() > maxHeight ? '' : 'hidden';
        jQuery(textarea).css('overflow', overflow);
      }
    }

    var growTextarea = function () {
      sendContentToMirror(this);
    }

    // Create a mirror
    var mirror = createMirror(this);

    // Store max-height
    var maxHeight = parseInt(jQuery(this).css('max-height'), 10);
    
    // Style the mirror
    mirror.style.display = 'none';
    mirror.style.wordWrap = 'break-word';
    mirror.style.whiteSpace = 'normal';
    mirror.style.padding = jQuery(this).css('paddingTop') + ' ' + 
      jQuery(this).css('paddingRight') + ' ' + 
      jQuery(this).css('paddingBottom') + ' ' + 
      jQuery(this).css('paddingLeft');
      
    mirror.style.width = jQuery(this).css('width');
    mirror.style.fontFamily = jQuery(this).css('font-family');
    mirror.style.fontSize = jQuery(this).css('font-size');
    mirror.style.lineHeight = jQuery(this).css('line-height');
    mirror.style.letterSpacing = jQuery(this).css('letter-spacing');
    mirror.style.boxSizing = jQuery(this).css('boxSizing');

    // Style the textarea
    this.style.overflow = "hidden";
    this.style.minHeight = this.rows+"em";

    // Bind the textarea's event
    this.onkeyup = growTextarea;
    this.onfocus = growTextarea;

    // Fire the event for text already present
    sendContentToMirror(this);

  });
};
if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["chat"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat');
    
      if (this.flat) {
        __out.push(__sanitize(' zammad-chat--flat'));
      }
    
      __out.push('"');
    
      if (this.fontSize) {
        __out.push(__sanitize(" style='font-size: " + this.fontSize + "'"));
      }
    
      __out.push('>\n  <div class="zammad-chat-header js-chat-open"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>\n    <div class="zammad-chat-header-controls js-chat-toggle">\n      <span class="zammad-chat-agent-status zammad-chat-is-hidden" data-status="online"></span>\n      <span class="zammad-chat-header-icon">\n        <svg class="zammad-chat-header-icon-open" width="13" height="7" viewBox="0 0 13 7"><path d="M10.807 7l1.4-1.428-5-4.9L6.5-.02l-.7.7-4.9 4.9 1.414 1.413L6.5 2.886 10.807 7z" fill-rule="evenodd"/></svg>\n        <svg class="zammad-chat-header-icon-close" width="13" height="13" viewBox="0 0 13 13"><path d="m2.241.12l-2.121 2.121 4.243 4.243-4.243 4.243 2.121 2.121 4.243-4.243 4.243 4.243 2.121-2.121-4.243-4.243 4.243-4.243-2.121-2.121-4.243 4.243-4.243-4.243" fill-rule="evenodd"/></svg>\n      </span>\n    </div>\n    <div class="zammad-chat-agent zammad-chat-is-hidden">\n    </div>\n    <div class="zammad-chat-welcome">\n      <svg class="zammad-chat-icon" viewBox="0 0 24 24" width="24" height="24"><path d="M2 5C2 4 3 3 4 3h16c1 0 2 1 2 2v10C22 16 21 17 20 17H4C3 17 2 16 2 15V5zM12 17l6 4v-4h-6z"/></svg>\n      <span class="zammad-chat-welcome-text">');
    
      __out.push(this.T(this.title));
    
      __out.push('</span>\n    </div>\n  </div>\n  <div class="zammad-chat-modal"></div>\n  <div class="zammad-scroll-hint is-hidden">\n    <svg class="zammad-scroll-hint-icon" width="20" height="18" viewBox="0 0 20 18"><path d="M0,2.00585866 C0,0.898053512 0.898212381,0 1.99079514,0 L18.0092049,0 C19.1086907,0 20,0.897060126 20,2.00585866 L20,11.9941413 C20,13.1019465 19.1017876,14 18.0092049,14 L1.99079514,14 C0.891309342,14 0,13.1029399 0,11.9941413 L0,2.00585866 Z M10,14 L16,18 L16,14 L10,14 Z" fill-rule="evenodd"/></svg>\n    ');
    
      __out.push(this.T(this.scrollHint));
    
      __out.push('\n  </div>\n  <div class="zammad-chat-body"></div>\n  <form class="zammad-chat-controls">\n    <textarea class="zammad-chat-input" rows="1" placeholder="');
    
      __out.push(this.T('Compose your message...'));
    
      __out.push('"></textarea>\n    <button type="submit" class="zammad-chat-button zammad-chat-send"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Send'));
    
      __out.push('</button>\n  </form>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["customer_timeout"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  ');
    
      if (this.agent) {
        __out.push('\n    ');
        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation with <strong>%s</strong> got closed.', this.delay, this.agent));
        __out.push('\n  ');
      } else {
        __out.push('\n    ');
        __out.push(this.T('Since you didn\'t respond in the last %s minutes your conversation got closed.', this.delay));
        __out.push('\n  ');
      }
    
      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Start new conversation'));
    
      __out.push('</div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["loader"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<span class="zammad-chat-loading-animation">\n  <span class="zammad-chat-loading-circle"></span>\n  <span class="zammad-chat-loading-circle"></span>\n  <span class="zammad-chat-loading-circle"></span>\n</span>\n<span class="zammad-chat-modal-text">');
    
      __out.push(this.T('Connecting'));
    
      __out.push('</span>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["message"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-message zammad-chat-message--');
    
      __out.push(__sanitize(this.from));
    
      __out.push(__sanitize(this.unreadClass));
    
      __out.push('">\n  <span class="zammad-chat-message-body"');
    
      if (this.background && this.from === 'customer') {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.message);
    
      __out.push('</span>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["status"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-status">\n  <div class="zammad-chat-status-inner">\n    ');
    
      __out.push(this.status);
    
      __out.push('\n  </div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["timestamp"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-timestamp"><strong>');
    
      __out.push(__sanitize(this.label));
    
      __out.push('</strong> ');
    
      __out.push(__sanitize(this.time));
    
      __out.push('</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["typingIndicator"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-message zammad-chat-message--typing zammad-chat-message--agent">\n  <span class="zammad-chat-message-body">\n    <span class="zammad-chat-loading-animation">\n      <span class="zammad-chat-loading-circle"></span>\n      <span class="zammad-chat-loading-circle"></span>\n      <span class="zammad-chat-loading-circle"></span>\n    </span>\n  </span>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["waiting"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  <span class="zammad-chat-loading-animation">\n    <span class="zammad-chat-loading-circle"></span>\n    <span class="zammad-chat-loading-circle"></span>\n    <span class="zammad-chat-loading-circle"></span>\n  </span>\n  ');
    
      __out.push(this.T('All colleagues are busy.'));
    
      __out.push('<br>\n  ');
    
      __out.push(this.T('You are on waiting list position <strong>%s</strong>.', this.position));
    
      __out.push('\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};

if (!window.zammadChatTemplates) {
  window.zammadChatTemplates = {};
}
window.zammadChatTemplates["waiting_list_timeout"] = function (__obj) {
  if (!__obj) __obj = {};
  var __out = [], __capture = function(callback) {
    var out = __out, result;
    __out = [];
    callback.call(this);
    result = __out.join('');
    __out = out;
    return __safe(result);
  }, __sanitize = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else if (typeof value !== 'undefined' && value != null) {
      return __escape(value);
    } else {
      return '';
    }
  }, __safe, __objSafe = __obj.safe, __escape = __obj.escape;
  __safe = __obj.safe = function(value) {
    if (value && value.ecoSafe) {
      return value;
    } else {
      if (!(typeof value !== 'undefined' && value != null)) value = '';
      var result = new String(value);
      result.ecoSafe = true;
      return result;
    }
  };
  if (!__escape) {
    __escape = __obj.escape = function(value) {
      return ('' + value)
        .replace(/&/g, '&amp;')
        .replace(/</g, '&lt;')
        .replace(/>/g, '&gt;')
        .replace(/"/g, '&quot;');
    };
  }
  (function() {
    (function() {
      __out.push('<div class="zammad-chat-modal-text">\n  ');
    
      __out.push(this.T('We are sorry, it takes longer as expected to get an empty slot. Please try again later or send us an email. Thank you!'));
    
      __out.push('\n  <br>\n  <div class="zammad-chat-button js-restart"');
    
      if (this.background) {
        __out.push(__sanitize(" style='background: " + this.background + "'"));
      }
    
      __out.push('>');
    
      __out.push(this.T('Start new conversation'));
    
      __out.push('</div>\n</div>');
    
    }).call(this);
    
  }).call(__obj);
  __obj.safe = __objSafe, __obj.escape = __escape;
  return __out.join('');
};