118 lines
3.1 KiB
Ruby
118 lines
3.1 KiB
Ruby
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# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/
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class Integration::CtiController < ApplicationController
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skip_before_action :verify_csrf_token
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before_action :check_configured, :check_token
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# notify about inbound call / block inbound call
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def event
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if params['direction'] == 'in'
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if params['event'] == 'newCall'
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config_inbound = config_integration[:inbound] || {}
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block_caller_ids = config_inbound[:block_caller_ids] || []
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# check if call need to be blocked
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block_caller_ids.each do |item|
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next unless item[:caller_id] == params['from']
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render json: { action: 'reject', reason: 'busy' }, status: :ok
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#params['Reject'] = 'busy'
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params['comment'] = 'reject, busy'
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if params['user']
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params['comment'] = "#{params['user']} -> reject, busy"
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end
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Cti::Log.process(params)
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return true
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end
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end
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Cti::Log.process(params)
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render json: {}, status: :ok
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return true
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elsif params['direction'] == 'out'
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config_outbound = config_integration[:outbound]
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routing_table = nil
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default_caller_id = nil
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if config_outbound.present?
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routing_table = config_outbound[:routing_table]
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default_caller_id = config_outbound[:default_caller_id]
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end
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# set callerId
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data = {}
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to = params[:to]
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from = nil
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if to && routing_table.present?
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routing_table.each do |row|
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dest = row[:dest].gsub(/\*/, '.+?')
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next if to !~ /^#{dest}$/
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from = row[:caller_id]
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data = {
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action: 'dial',
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caller_id: from,
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number: params[:to]
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}
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break
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end
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if data.blank? && default_caller_id.present?
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from = default_caller_id
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data = {
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action: 'dial',
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caller_id: default_caller_id,
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number: params[:to]
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}
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end
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end
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render json: data, status: :ok
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if from.present?
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params['from'] = from
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end
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Cti::Log.process(params)
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return true
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end
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render json: { error: 'Invalid direction!' }, status: :unprocessable_entity
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end
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private
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def check_token
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if Setting.get('cti_token') != params[:token]
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response_unauthorized('Invalid token, please contact your admin!')
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return
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end
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true
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end
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def check_configured
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http_log_config facility: 'cti'
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if !Setting.get('cti_integration')
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response_error('Feature is disable, please contact your admin to enable it!')
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return
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end
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if config_integration.blank? || config_integration[:inbound].blank? || config_integration[:outbound].blank?
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response_error('Feature not configured, please contact your admin!')
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return
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end
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true
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end
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def config_integration
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@config_integration ||= Setting.get('cti_config')
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end
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def response_error(error)
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render json: { error: error }, status: :unprocessable_entity
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end
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def response_unauthorized(error)
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render json: { error: error }, status: :unauthorized
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end
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end
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