trabajo-afectivo/lib/import/otrs/import_stats.rb

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module Import
module OTRS
module ImportStats
# rubocop:disable Style/ModuleFunction
extend self
def current_state
{
Base: {
done: base_done,
total: base_total,
},
User: {
done: user_done,
total: user_total,
},
Ticket: {
done: ticket_done,
total: ticket_total,
},
}
end
private
def statistic
# check cache
cache = Cache.get('import_otrs_stats')
return cache if cache
# retrive statistic
statistic = Import::OTRS::Requester.list
return statistic if !statistic
Cache.write('import_otrs_stats', statistic)
statistic
end
def base_done
Group.count + ::Ticket::State.count + ::Ticket::Priority.count
end
def base_total
sum_stat(%w(Queue State Priority))
end
def user_done
User.count
end
def user_total
sum_stat(%w(User CustomerUser))
end
def ticket_done
Ticket.count
end
def ticket_total
sum_stat(%w(Ticket))
end
def sum_stat(objects)
data = statistic
sum = 0
objects.each { |object|
sum += data[object]
}
sum
end
end
end
end