2016-05-03 00:36:44 +00:00
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# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
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class Transaction::Trigger
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=begin
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{
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object: 'Ticket',
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type: 'update',
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object_id: 123,
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via_web: true,
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changes: {
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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user_id: 123,
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},
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=end
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def initialize(item, params = {})
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@item = item
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@params = params
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end
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def perform
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# return if we run import mode
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return if Setting.get('import_mode')
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return if @item[:object] != 'Ticket'
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triggers = Trigger.where(active: true)
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return if triggers.empty?
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ticket = Ticket.lookup(id: @item[:object_id])
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return if !ticket
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if @item[:article_id]
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article = Ticket::Article.lookup(id: @item[:article_id])
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end
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UserInfo.current_user_id = 1
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triggers.each {|trigger|
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condition = trigger.condition
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# check action
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if condition['ticket.action']
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next if condition['ticket.action']['operator'] == 'is' && condition['ticket.action']['value'] != @item[:type]
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next if condition['ticket.action']['operator'] != 'is' && condition['ticket.action']['value'] == @item[:type]
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condition.delete('ticket.action')
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end
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2016-05-03 13:51:07 +00:00
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# check if selector is matching
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2016-05-03 00:36:44 +00:00
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condition['ticket.id'] = {
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operator: 'is',
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value: ticket.id,
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}
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2016-05-03 13:51:07 +00:00
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if article
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condition['article.id'] = {
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operator: 'is',
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value: article.id,
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}
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end
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2016-05-03 00:36:44 +00:00
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ticket_count, tickets = Ticket.selectors(condition, 1)
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next if ticket_count == 0
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next if tickets.first.id != ticket.id
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2016-05-03 13:51:07 +00:00
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# check if min one article attribute is used
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article_selector = false
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trigger.condition.each do |key, _value|
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(object_name, attribute) = key.split('.', 2)
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next if object_name != 'article'
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next if attribute == 'id'
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article_selector = true
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end
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2016-05-03 00:36:44 +00:00
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# check in min one attribute has changed
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2016-05-03 13:51:07 +00:00
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if @item[:type] == 'update' && !article_selector
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2016-05-03 00:36:44 +00:00
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match = false
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trigger.condition.each do |key, _value|
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(object_name, attribute) = key.split('.', 2)
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next if object_name != 'ticket'
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next if !@item[:changes][attribute]
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match = true
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break
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end
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next if !match
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end
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2016-05-03 11:03:10 +00:00
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ticket.perform_changes(trigger.perform, 'trigger', @item)
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2016-05-03 00:36:44 +00:00
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}
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end
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end
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