trabajo-afectivo/app/policies/ticket/article_policy.rb

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class Ticket::ArticlePolicy < ApplicationPolicy
def show?
access?(__method__)
end
def create?
access?(__method__)
end
def update?
return false if !access?(__method__)
return true if user.permissions?(['ticket.agent', 'admin'])
not_authorized('ticket.agent or admin permission required')
end
def destroy?
return true if user.permissions?('admin')
return false if !access?(__method__)
# don't let edge case exceptions raised in the TicketPolicy stop
# other possible positive authorization checks
rescue Pundit::NotAuthorizedError
# agents can destroy articles of type 'note'
# which were created by themselves within the last 10 minutes
return missing_admin_permission if !user.permissions?('ticket.agent')
return missing_admin_permission if record.created_by_id != user.id
return missing_admin_permission if record.type.communication?
return too_old_to_undo if record.created_at <= 10.minutes.ago
true
end
private
def access?(query)
if record.internal == true && user.permissions?('ticket.customer')
return false
end
ticket = Ticket.lookup(id: record.ticket_id)
Pundit.authorize(user, ticket, query)
end
def missing_admin_permission
not_authorized('admin permission required')
end
def too_old_to_undo
not_authorized('articles more than 10 minutes old may not be deleted')
end
end