trabajo-afectivo/test/browser/agent_ticket_actions_level1_test.rb

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# encoding: utf-8
require 'browser_test_helper'
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class AgentTicketActionLevel1Test < TestCase
def test_agent_ticket_merge_closed_tab
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# merge ticket with closed tab
@browser = browser_instance
login(
:username => 'agent1@example.com',
:password => 'test',
:url => browser_url,
)
tasks_close_all()
# create new ticket
ticket1 = ticket_create(
:data => {
:customer => 'nico',
:group => 'Users',
:title => 'some subject 123äöü - with closed tab',
:body => 'some body 123äöü - with closed tab',
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},
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)
sleep 1
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# update ticket
ticket_update(
:data => {
:body => 'some body 1234 äöüß - with closed tab',
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},
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)
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tasks_close_all()
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# create second ticket to merge
ticket2 = ticket_create(
:data => {
:customer => 'nico',
:group => 'Users',
:title => 'test to merge - with closed tab',
:body => 'some body 123äöü 222 - test to merge - with closed tab',
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},
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)
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ticket_update(
:data => {
:body => 'some body 1234 äöüß 333 - with closed tab',
},
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)
# check if task is shown
match(
:css => '.tasks',
:value => 'test to merge - with closed tab',
)
# merge tickets
click( :css => '.active div[data-tab="ticket"] .js-actions .select-arrow' )
click( :css => '.active div[data-tab="ticket"] .js-actions a[data-type="ticket-merge"]' )
watch_for(
:css => '.modal',
:value => 'merge',
)
set(
:css => '.modal input[name="master_ticket_number"]',
:value => ticket1[:number],
)
click( :css => '.modal button[type="submit"]' )
# check if merged to ticket is shown now
watch_for(
:css => '.active .page-header .ticket-number',
:value => ticket1[:number],
)
watch_for(
:css => '.active .ticket-article',
:value => 'test to merge - with closed tab',
)
# check if task is now gone
match_not(
:css => '.tasks',
:value => 'test to merge',
)
match(
:css => '.tasks',
:value => 'some subject 123äöü - with closed tab',
)
# close task/cleanup
tasks_close_all()
# merge ticket with open tabs
ticket3 = ticket_create(
:data => {
:customer => 'nico',
:group => 'Users',
:title => 'some subject 123äöü - with open tab',
:body => 'some body 123äöü - with open tab',
},
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)
ticket4 = ticket_create(
:data => {
:customer => 'nico',
:group => 'Users',
:title => 'test to merge - with open tab',
:body => 'some body 123äöü 222 - test to merge - with open tab',
},
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)
# merge tickets
click( :css => '.active div[data-tab="ticket"] .js-actions .select-arrow' )
click( :css => '.active div[data-tab="ticket"] .js-actions a[data-type="ticket-merge"]' )
watch_for(
:css => '.modal',
:value => 'merge',
)
set(
:css => '.modal input[name="master_ticket_number"]',
:value => ticket3[:number],
)
click( :css => '.modal button[type="submit"]' )
# check if merged to ticket is shown now
watch_for(
:css => '.active .page-header .ticket-number',
:value => ticket3[:number],
)
watch_for(
:css => '.active .ticket-article',
:value => 'test to merge - with open tab',
)
# check if task is now gone
match_not(
:css => '.tasks',
:value => 'test to merge',
)
match(
:css => '.tasks',
:value => 'some subject 123äöü - with open tab',
)
end
end