2017-03-16 14:06:24 +00:00
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{
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"Age": 63188310,
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"PriorityID": "3",
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"ContentType": "text/plain; charset=utf-8",
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"AttachmentIDOfHTMLBody": "1",
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"DynamicField_SugarCRMCompanySelection": null,
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"ServiceID": null,
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"TicketFreeText11": null,
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"DynamicField_ITSMDueDate": "2014-11-24 00:15:00",
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"DynamicField_Topic": null,
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"StateID": "2",
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"DynamicField_Hostname": null,
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"Body": "test #3",
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"DynamicField_ZammadMigratorChanged": null,
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"EscalationTime": "0",
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2021-09-14 19:36:57 +00:00
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"ChangeTime": "2014-11-21 00:21:08",
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2017-03-16 14:06:24 +00:00
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"OwnerID": "3",
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"DynamicField_ZarafaTN": null,
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"DynamicField_ProcessManagementActivityID": null,
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"DynamicField_TopicID": null,
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"DynamicField_ScomHostname": null,
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"Owner": "agent-2",
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"AgeTimeUnix": 63188309,
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"TicketFreeKey11": null,
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"ArticleID": "3970",
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2021-09-14 19:36:57 +00:00
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"CreateTime": "2014-11-21 00:17:41",
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2017-03-16 14:06:24 +00:00
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"DynamicField_ScomUUID": null,
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"DynamicField_TicketFreeText11": null,
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"DynamicField_TicketFreeKey11": null,
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"DynamicField_ITSMReviewRequired": "No",
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"DynamicField_OpenExchangeTicketNumber": null,
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"DynamicField_ITSMDecisionDate": null,
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"ArticleTypeID": "5",
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"QueueID": "1",
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"ReplyTo": "",
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"DynamicField_ITSMImpact": null,
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"TicketID": "730",
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"DynamicField_ITSMRecoveryStartTime": null,
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"Cc": "",
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"EscalationResponseTime": "0",
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"DynamicField_ProcessManagementProcessID": null,
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"IncomingTime": "1416525461",
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"Charset": "utf-8",
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"DynamicField_CheckboxExample": null,
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"DynamicField_Location": null,
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"CustomerUserID": "BetreuterKunde2",
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"DynamicField_Vertriebsweg": null,
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"Attachments": [],
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"DynamicField_CustomerLocation": null,
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"DynamicField_SugarCRMRemoteID": null,
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"DynamicField_OpenExchangeTN": null,
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"Service": "",
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"Type": "Incident",
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"ContentCharset": "utf-8",
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"DynamicField_TETest": null,
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"Responsible": "root@localhost",
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"SenderType": "customer",
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"ResponsibleID": "1",
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"SLA": "",
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"MimeType": "text/plain",
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"DynamicField_Combine": null,
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"Subject": "test #3",
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"InReplyTo": "",
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"RealTillTimeNotUsed": "0",
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"DynamicField_ScomService": null,
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"CustomerID": "3333333333",
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"TypeID": "1",
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"MessageID": "",
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"Priority": "3 normal",
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"To": "Postmaster",
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"DynamicField_SugarCRMCompanySelectedID": null,
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"UntilTime": 0,
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"EscalationUpdateTime": "0",
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"CreatedBy": "3",
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"Queue": "Postmaster",
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"DynamicField_ITSMRepairStartTime": null,
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"ToRealname": "Postmaster",
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"State": "closed successful",
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"SenderTypeID": "3",
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"DynamicField_ZammadMigratorChangedOld": "1",
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"Title": "test #3",
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"DynamicField_ScomState": null,
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"References": "",
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"DynamicField_Department": null,
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"ArticleType": "phone",
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"StateType": "closed",
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"FromRealname": "Betreuter Kunde",
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"EscalationSolutionTime": "0",
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"LockID": "1",
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"TicketNumber": "20141121305000012",
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"DynamicField_ITSMDecisionResult": null,
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"Lock": "unlock",
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"CreateTimeUnix": "1416525460",
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"SLAID": null,
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"DynamicField_ITSMCriticality": null,
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"From": "User Hernández <user.hernandez@example.com>"
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2021-09-14 19:36:57 +00:00
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}
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