2019-02-19 07:01:54 +00:00
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require 'rails_helper'
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RSpec.describe NotificationFactory::Slack do
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describe '.template' do
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subject(:template) do
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2019-04-15 01:41:17 +00:00
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described_class.template(
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2019-02-19 07:01:54 +00:00
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template: action,
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locale: 'en-us',
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timezone: 'Europe/Berlin',
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objects: {
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ticket: ticket,
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article: article,
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recipient: agent,
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current_user: current_user,
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changes: changes,
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}
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)
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end
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let(:ticket) { article.ticket }
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let(:article) { create(:ticket_article) }
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let(:agent) { create(:agent_user) }
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let(:current_user) { create(:agent_user) }
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context 'for "ticket_create", with an empty "changes" hash' do
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let(:action) { 'ticket_create' }
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let(:changes) { {} }
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it 'returns a hash with subject: <ticket title> (as Markdown heading)' do
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expect(template).to include(subject: "# #{ticket.title}")
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end
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it 'returns a hash with body: <article author & body>' do
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expect(template[:body])
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.to match(/Created by #{current_user.fullname}/)
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.and match(/#{article.body}\z/)
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end
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end
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context 'for "ticket_update", with a populated "changes" hash' do
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let(:action) { 'ticket_update' }
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let(:changes) do
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{
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state: %w[aaa bbb],
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group: %w[xxx yyy],
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pending_time: [Time.zone.parse('2019-04-01T10:00:00Z0'), Time.zone.parse('2019-04-01T23:00:00Z0')],
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}
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end
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it 'returns a hash with subject: <ticket title> (as Markdown heading)' do
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expect(template).to include(subject: "# #{ticket.title}")
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end
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it 'returns a hash with body: <article editor, changes, & body>' do
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expect(template[:body])
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.to match(/Updated by #{current_user.fullname}/)
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.and match(/state: aaa -> bbb/)
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.and match(/group: xxx -> yyy/)
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.and match(%r{pending_time: 04/01/2019 12:00 \(Europe/Berlin\) -> 04/02/2019 01:00 \(Europe/Berlin\)})
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.and match(/#{article.body}\z/)
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end
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end
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context 'for "ticket_escalate"' do
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subject(:template) do
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described_class.template(
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template: 'ticket_escalation',
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locale: 'en-us',
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timezone: 'Europe/Berlin',
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objects: {
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ticket: ticket,
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article: article,
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recipient: agent,
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}
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)
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end
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2019-04-15 01:41:17 +00:00
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before { ticket.escalation_at = escalation_time }
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let(:escalation_time) { Time.zone.parse('2019-04-01T10:00:00Z') }
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2019-02-19 07:01:54 +00:00
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it 'returns a hash with subject: <ticket title> (as Markdown heading)' do
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expect(template).to include(subject: "# #{ticket.title}")
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end
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it 'returns a hash with body: <ticket customer, escalation time, & body>' do
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expect(template[:body])
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.to match(/A ticket \(#{ticket.title}\) from "#{ticket.customer.fullname}"/)
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.and match(%r{is escalated since "04/01/2019 12:00 \(Europe/Berlin\)"!})
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.and match(/#{article.body}\z/)
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end
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end
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end
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end
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