trabajo-afectivo/public/assets/chat/views/timeout.eco

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<div class="zammad-chat-modal">
<div class="zammad-chat-modal-text">
<%- @T('Since you didn\'t respond in the last %s your conversation with <strong>%s</strong> got closed.', "#{ @delay } #{ @unit }", @agent) %><br>
<div class="zammad-chat-button"<%= " style='background: #{ @background }'" if @background %>><%- @T('Start new conversation') %></div>
</div>
</div>