30 lines
755 B
Text
30 lines
755 B
Text
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Updated Ticket (<%= d 'ticket.title' %>)
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<p>Hi <%= d 'recipient.firstname' %>,</p>
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<br>
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<div>
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Ticket (<%= d 'ticket.title' %>) has been updated by "<b><%= d 'ticket.updated_by.fullname' %></b>".
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</div>
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<br>
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<% if @objects[:changes] && !@objects[:changes].empty? %>
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<p>
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<%= t 'Changes' %>:<br>
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<% @objects[:changes].each do |key, value| %>
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<%= t key %>: <%= h value[0] %> -> <%= h value[1] %><br>
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<% end %>
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</p>
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<% end %>
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<br>
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<% if @objects[:article] %>
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<p>
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<%= t 'Information' %>:
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<blockquote type="cite">
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<%= d('article.body').text2html %>
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</blockquote>
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</p>
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<% end %>
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<br>
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<p>
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<a href="<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>" target="zammad_app"><%= t 'View this in Zammad' %></a>
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</p>
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