40 lines
1.2 KiB
Ruby
40 lines
1.2 KiB
Ruby
|
class TicketUserTicketCounterJob < ApplicationJob
|
||
|
def perform(customer_id, updated_by_id)
|
||
|
|
||
|
# check if update is needed
|
||
|
customer = User.lookup(id: customer_id)
|
||
|
return if !customer
|
||
|
|
||
|
# count open and closed tickets of customer
|
||
|
ticket_count = {
|
||
|
closed: 0,
|
||
|
open: 0,
|
||
|
}
|
||
|
|
||
|
if customer_id != 1
|
||
|
ticket_count.each_key do |ticket_state_category|
|
||
|
ticket_states = Ticket::State.by_category(ticket_state_category)
|
||
|
ticket_state_ids = ticket_states.map(&:id)
|
||
|
tickets = Ticket.where(
|
||
|
customer_id: customer_id,
|
||
|
state_id: ticket_state_ids,
|
||
|
)
|
||
|
ticket_count[ticket_state_category] = tickets.count
|
||
|
end
|
||
|
end
|
||
|
|
||
|
needs_update = false
|
||
|
ticket_count.each_key do |ticket_state_category|
|
||
|
preferences_key = ('tickets_' + ticket_state_category.to_s).to_sym
|
||
|
next if customer[:preferences][preferences_key] == ticket_count[ticket_state_category]
|
||
|
|
||
|
needs_update = true
|
||
|
customer[:preferences][preferences_key] = ticket_count[ticket_state_category]
|
||
|
end
|
||
|
return if !needs_update
|
||
|
|
||
|
customer.updated_by_id = updated_by_id
|
||
|
customer.save
|
||
|
end
|
||
|
end
|