trabajo-afectivo/app/models/ticket/article.rb

# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/

class Ticket
  class Article < ApplicationModel
    load 'ticket/article/assets.rb'
    include Ticket::Article::Assets
    load 'ticket/article/history_log.rb'
    include Ticket::Article::HistoryLog
    load 'ticket/article/activity_stream_log.rb'
    include Ticket::Article::ActivityStreamLog

    belongs_to    :ticket
    belongs_to    :type,        class_name: 'Ticket::Article::Type'
    belongs_to    :sender,      class_name: 'Ticket::Article::Sender'
    belongs_to    :created_by,  class_name: 'User'
    belongs_to    :updated_by,  class_name: 'User'
    before_create :check_subject
    before_update :check_subject
    notify_clients_support

    activity_stream_support ignore_attributes: {
      type_id: true,
      sender_id: true,
    }

    history_support ignore_attributes: {
      type_id: true,
      sender_id: true,
    }

    private

    def check_subject
      if self.subject
        self.subject.gsub!(/\s|\t|\r/, ' ')
      end
    end

    class Flag < ApplicationModel
    end

    class Sender < ApplicationModel
      validates   :name, presence: true
      latest_change_support
    end

    class Type < ApplicationModel
      validates   :name, presence: true
      latest_change_support
    end
  end
end