2022-01-01 13:38:12 +00:00
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# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
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2021-03-01 08:18:40 +00:00
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# If a user is assigned to another organization, also assign their latest tickets to it.
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module User::UpdatesTicketOrganization
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extend ActiveSupport::Concern
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included do
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after_create :user_update_ticket_organization
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after_update :user_update_ticket_organization
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end
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private
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def user_update_ticket_organization
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# check if organization has changed
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return true if !saved_change_to_attribute?('organization_id')
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# update last 100 tickets of user
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tickets = Ticket.where(customer_id: id).limit(100)
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tickets.each do |ticket|
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if ticket.organization_id != organization_id
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ticket.organization_id = organization_id
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ticket.save
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end
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end
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end
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end
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