2014-07-13 18:52:32 +00:00
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class Sessions::Backend::TicketOverviewList
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def initialize( user, client = nil, client_id = nil )
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@user = user
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@client = client
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@client_id = client_id
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@last_change = nil
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end
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def load
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2013-09-21 22:40:19 +00:00
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2014-07-13 18:52:32 +00:00
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# get whole collection
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2013-09-21 22:40:19 +00:00
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overviews = Ticket::Overviews.all(
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2014-07-13 18:52:32 +00:00
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:current_user => @user,
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2013-09-21 22:40:19 +00:00
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)
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2014-07-14 05:26:22 +00:00
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result = []
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overviews.each { |overview|
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overview_data = Ticket::Overviews.list(
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:view => overview.link,
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:current_user => @user,
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:array => true,
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)
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data = { :list => overview_data, :index => overview }
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result.push data
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}
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2014-07-13 18:52:32 +00:00
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# no data exists
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2014-07-14 05:26:22 +00:00
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return if !result || result.empty?
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2014-07-13 18:52:32 +00:00
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# no change exists
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2014-07-14 05:26:22 +00:00
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return if @last_change == result
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2014-07-13 18:52:32 +00:00
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# remember last state
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2014-07-14 05:26:22 +00:00
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@last_change = result
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2014-07-13 18:52:32 +00:00
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2014-07-14 05:26:22 +00:00
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result
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2013-09-21 22:40:19 +00:00
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end
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2014-07-13 18:52:32 +00:00
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def client_key
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"as::load::#{ self.class.to_s }::#{ @user.id }::#{ @client_id }"
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end
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def push
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# check timeout
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timeout = Sessions::CacheIn.get( self.client_key )
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return if timeout
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# set new timeout
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2014-07-14 05:26:22 +00:00
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Sessions::CacheIn.set( self.client_key, true, { :expires_in => 6.seconds } )
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2014-07-13 18:52:32 +00:00
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2014-07-14 05:26:22 +00:00
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items = self.load
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2014-07-13 18:52:32 +00:00
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2014-07-14 05:26:22 +00:00
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return if !items
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2014-07-13 18:52:32 +00:00
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# push overviews
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2014-07-14 05:26:22 +00:00
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results = []
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items.each { |item|
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2013-09-21 22:40:19 +00:00
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2014-07-14 05:26:22 +00:00
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overview_data = item[:list]
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2013-09-21 22:40:19 +00:00
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2014-07-13 18:52:32 +00:00
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assets = {}
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overview_data[:ticket_ids].each {|ticket_id|
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ticket = Ticket.find( ticket_id )
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assets = ticket.assets(assets)
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}
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2013-09-21 22:40:19 +00:00
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2014-07-13 18:52:32 +00:00
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# get groups
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group_ids = []
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Group.where( :active => true ).each { |group|
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group_ids.push group.id
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}
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agents = {}
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Ticket::ScreenOptions.agents.each { |user|
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agents[ user.id ] = 1
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}
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users = {}
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groups_users = {}
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groups_users[''] = []
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group_ids.each {|group_id|
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groups_users[ group_id ] = []
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Group.find(group_id).users.each {|user|
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next if !agents[ user.id ]
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groups_users[ group_id ].push user.id
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if !users[user.id]
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users[user.id] = User.find(user.id)
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assets = users[user.id].assets(assets)
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end
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2013-09-21 22:40:19 +00:00
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}
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2014-07-13 18:52:32 +00:00
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}
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if !@client
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2014-07-14 05:26:22 +00:00
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result = {
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2014-07-13 18:52:32 +00:00
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:event => 'navupdate_ticket_overview',
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2014-07-14 05:26:22 +00:00
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:data => item[:index],
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2013-09-21 22:40:19 +00:00
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}
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2014-07-14 05:26:22 +00:00
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results.push result
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else
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@client.log 'notify', "push overview_list for user #{ @user.id }"
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# send update to browser
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@client.send({
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:data => assets,
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:event => [ 'loadAssets' ]
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})
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@client.send({
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:data => {
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2015-02-19 19:32:37 +00:00
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:view => item[:index].link.to_s,
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2014-07-14 05:26:22 +00:00
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:overview => overview_data[:overview],
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:ticket_ids => overview_data[:ticket_ids],
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:tickets_count => overview_data[:tickets_count],
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2015-02-19 19:32:37 +00:00
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:bulk => {
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2014-07-14 05:26:22 +00:00
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:group_id__owner_id => groups_users,
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:owner_id => [],
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},
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2013-09-21 22:40:19 +00:00
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},
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2015-02-19 19:32:37 +00:00
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:event => [ 'ticket_overview_rebuild' ],
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2014-07-14 05:26:22 +00:00
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})
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end
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2013-09-21 22:40:19 +00:00
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}
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2014-07-14 05:26:22 +00:00
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return results if !@client
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nil
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2013-09-21 22:40:19 +00:00
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end
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2014-06-29 19:30:55 +00:00
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end
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