2016-02-19 21:05:36 +00:00
|
|
|
Neues Ticket (<%= d 'ticket.title' %>)
|
|
|
|
|
|
|
|
<p>Hallo <%= d 'recipient.firstname' %>,</p>
|
|
|
|
<br>
|
2016-02-20 10:12:15 +00:00
|
|
|
<p>es wurde ein neues Ticket (<%= d 'ticket.title' %>) von "<b><%= d 'ticket.updated_by.longname' %></b>" erstellt.</p>
|
2016-02-19 21:05:36 +00:00
|
|
|
<br>
|
|
|
|
<p>
|
|
|
|
<%= t 'Group' %>: <%= d 'ticket.group.name' %><br>
|
|
|
|
<%= t 'Owner' %>: <%= d 'ticket.owner.fullname' %><br>
|
|
|
|
<%= t 'State' %>: <%= t d 'ticket.state.name' %><br>
|
|
|
|
</p>
|
|
|
|
<br>
|
|
|
|
<% if @objects[:article] %>
|
|
|
|
<p>
|
|
|
|
<%= t 'Information' %>:
|
|
|
|
<blockquote type="cite">
|
2016-04-15 21:56:10 +00:00
|
|
|
<%= a_html 'article' %>
|
2016-02-19 21:05:36 +00:00
|
|
|
</blockquote>
|
|
|
|
</p>
|
|
|
|
<% end %>
|
|
|
|
<br>
|
|
|
|
<p>
|
|
|
|
<a href="<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>" target="zammad_app"><%= t 'View this in Zammad' %></a>
|
|
|
|
</p>
|