trabajo-afectivo/lib/import/otrs/history/article.rb

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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
module Import
module OTRS
class History
class Article < Import::OTRS::History
def init_callback(history)
@history_attributes = {
id: history['HistoryID'],
o_id: history['ArticleID'],
history_type: 'created',
history_object: 'Ticket::Article',
related_o_id: history['TicketID'],
related_history_object: 'Ticket',
created_at: history['CreateTime'],
created_by_id: history['CreateBy']
}
end
end
end
end
end