35 lines
816 B
Ruby
35 lines
816 B
Ruby
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FactoryBot.define do
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factory :overview do
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name 'My Factory Tickets'
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link 'my_factory_tickets'
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prio 1100
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role_ids { [ Role.find_by(name: 'Customer').id, Role.find_by(name: 'Agent').id, Role.find_by(name: 'Admin').id ] }
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out_of_office true
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condition do
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{
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'ticket.state_id' => {
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operator: 'is',
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value: [ Ticket::State.lookup(name: 'new').id, Ticket::State.lookup(name: 'open').id ],
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},
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}
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end
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order do
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{
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by: 'created_at',
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direction: 'DESC',
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}
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end
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view do
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{
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d: %w[title customer state created_at],
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s: %w[number title state created_at],
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m: %w[number title state created_at],
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view_mode_default: 's',
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}
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end
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updated_by_id 1
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created_by_id 1
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end
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end
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