trabajo-afectivo/lib/import/otrs/priority.rb

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module Import
module OTRS
class Priority
include Import::Helper
include Import::OTRS::Helper
MAPPING = {
ChangeTime: :updated_at,
CreateTime: :created_at,
CreateBy: :created_by_id,
ChangeBy: :updated_by_id,
Name: :name,
ID: :id,
Comment: :note,
}.freeze
def initialize(priority)
import(priority)
end
private
def import(priority)
create_or_update(map(priority))
end
def create_or_update(priority)
return if updated?(priority)
create(priority)
end
def updated?(priority)
@local_priority = ::Ticket::Priority.find_by(id: priority[:id])
return false if !@local_priority
log "update Ticket::Priority.find_by(id: #{priority[:id]})"
@local_priority.update_attributes(priority)
true
end
def create(priority)
log "add Ticket::Priority.find_by(id: #{priority[:id]})"
@local_priority = ::Ticket::Priority.new(priority)
@local_priority.id = priority[:id]
@local_priority.save
reset_primary_key_sequence('ticket_priorities')
end
def map(priority)
{
created_by_id: 1,
updated_by_id: 1,
active: active?(priority),
}
.merge(from_mapping(priority))
end
end
end
end