71 lines
1.6 KiB
Ruby
71 lines
1.6 KiB
Ruby
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module Import
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module OTRS
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class State
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include Import::Helper
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include Import::OTRS::Helper
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MAPPING = {
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ChangeTime: :updated_at,
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CreateTime: :created_at,
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CreateBy: :created_by_id,
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ChangeBy: :updated_by_id,
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Name: :name,
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ID: :id,
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ValidID: :active,
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Comment: :note,
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}.freeze
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def initialize(state)
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import(state)
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end
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private
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def import(state)
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create_or_update(map(state))
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end
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def create_or_update(state)
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return if updated?(state)
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create(state)
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end
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def updated?(state)
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@local_state = ::Ticket::State.find_by(id: state[:id])
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return false if !@local_state
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log "update Ticket::State.find_by(id: #{state[:id]})"
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@local_state.update_attributes(state)
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true
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end
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def create(state)
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log "add Ticket::State.find_by(id: #{state[:id]})"
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@local_state = ::Ticket::State.new(state)
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@local_state.id = state[:id]
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@local_state.save
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reset_primary_key_sequence('ticket_states')
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end
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def map(state)
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{
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created_by_id: 1,
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updated_by_id: 1,
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active: active?(state),
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state_type_id: state_type_id(state)
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}
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.merge(from_mapping(state))
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end
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def state_type_id(state)
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map_type(state)
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::Ticket::StateType.lookup(name: state['TypeName']).id
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end
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def map_type(state)
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return if state['TypeName'] != 'pending auto'
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state['TypeName'] = 'pending action'
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end
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end
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end
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end
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