trabajo-afectivo/app/models/ticket/search_index.rb

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# Copyright (C) 2012-2016 Zammad Foundation, http://zammad-foundation.org/
module Ticket::SearchIndex
extend ActiveSupport::Concern
def search_index_attribute_lookup(include_references: true)
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attributes = super
return if !attributes
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# collect article data
# add tags
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tags = tag_list
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if tags.present?
attributes[:tags] = tags
end
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# list ignored file extensions
attachments_ignore = Setting.get('es_attachment_ignore') || [ '.png', '.jpg', '.jpeg', '.mpeg', '.mpg', '.mov', '.bin', '.exe' ]
# max attachment size
attachment_max_size_in_mb = Setting.get('es_attachment_max_size_in_mb') || 10
attachment_total_max_size_in_kb = 314_572
attachment_total_max_size_in_kb_current = 0
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# collect article data
articles = Ticket::Article.where(ticket_id: id).limit(1000)
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attributes['article'] = []
articles.each do |article|
# lookup attributes of ref. objects (normally name and note)
article_attributes = article.search_index_attribute_lookup(include_references: false)
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# remove note needed attributes
ignore = %w[message_id_md5 ticket]
ignore.each do |attribute|
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article_attributes.delete(attribute)
end
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# index raw text body
if article_attributes['content_type'] && article_attributes['content_type'] == 'text/html' && article_attributes['body']
article_attributes['body'] = article_attributes['body'].html2text
end
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# lookup attachments
article_attributes['attachment'] = []
if attachment_total_max_size_in_kb_current < attachment_total_max_size_in_kb
article.attachments.each do |attachment|
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# check file size
next if !attachment.content
next if attachment.content.size / 1024 > attachment_max_size_in_mb * 1024
# check ignored files
next if !attachment.filename
filename_extention = attachment.filename.downcase
filename_extention.gsub!(/^.*(\..+?)$/, '\\1')
next if attachments_ignore.include?(filename_extention.downcase)
attachment_total_max_size_in_kb_current += (attachment.content.size / 1024).to_i
next if attachment_total_max_size_in_kb_current > attachment_total_max_size_in_kb
data = {
'_name' => attachment.filename,
'_content' => Base64.encode64(attachment.content).delete("\n")
}
article_attributes['attachment'].push data
end
end
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attributes['article'].push article_attributes
end
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attributes
end
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end