78 lines
2.1 KiB
Ruby
78 lines
2.1 KiB
Ruby
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# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
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module Ticket::Subject
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=begin
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build new subject with ticket number in there
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ticket = Ticket.find(123)
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result = ticket.subject_build('some subject')
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returns
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result = "[Ticket#1234567] some subject"
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=end
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def subject_build (subject)
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# clena subject
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subject = self.subject_clean(subject)
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ticket_hook = Setting.get('ticket_hook')
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ticket_hook_divider = Setting.get('ticket_hook_divider')
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# none position
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if Setting.get('ticket_hook_position') == 'none'
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return subject
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end
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# right position
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if Setting.get('ticket_hook_position') == 'right'
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return subject + " [#{ticket_hook}#{ticket_hook_divider}#{self.number}] "
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end
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# left position
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return "[#{ticket_hook}#{ticket_hook_divider}#{self.number}] " + subject
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end
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=begin
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clean subject remove ticket number and other not needed chars
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ticket = Ticket.find(123)
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result = ticket.subject_clean('[Ticket#1234567] some subject')
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returns
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result = "some subject"
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=end
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def subject_clean (subject)
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ticket_hook = Setting.get('ticket_hook')
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ticket_hook_divider = Setting.get('ticket_hook_divider')
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ticket_subject_size = Setting.get('ticket_subject_size')
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# remove all possible ticket hook formats with []
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subject = subject.gsub /\[#{ticket_hook}: #{self.number}\](\s+?|)/, ''
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subject = subject.gsub /\[#{ticket_hook}:#{self.number}\](\s+?|)/, ''
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subject = subject.gsub /\[#{ticket_hook}#{ticket_hook_divider}#{self.number}\](\s+?|)/, ''
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# remove all possible ticket hook formats without []
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subject = subject.gsub /#{ticket_hook}: #{self.number}(\s+?|)/, ''
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subject = subject.gsub /#{ticket_hook}:#{self.number}(\s+?|)/, ''
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subject = subject.gsub /#{ticket_hook}#{ticket_hook_divider}#{self.number}(\s+?|)/, ''
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# remove leading "..:\s" and "..[\d+]:\s" e. g. "Re: " or "Re[5]: "
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subject = subject.gsub /^(..(\[\d+\])?:\s)+/, ''
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# resize subject based on config
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if subject.length > ticket_subject_size.to_i
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subject = subject[ 0, ticket_subject_size.to_i ] + '[...]'
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end
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return subject
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end
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end
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