trabajo-afectivo/app/views/mailer/ticket_escalation_warning/en.html.erb

19 lines
546 B
Text
Raw Normal View History

2016-04-15 21:56:10 +00:00
Ticket will escalate (<%= d 'ticket.title' %>)
2016-02-22 23:28:13 +00:00
<p>Hi <%= d 'recipient.firstname' %>,</p>
<br>
2016-04-15 21:56:10 +00:00
<p>A ticket (<%= d 'ticket.title' %>) from "<b><%= d 'ticket.customer.longname' %></b>" will escalate at "<%= d 'ticket.escalation_time' %>"!</p>
2016-02-22 23:28:13 +00:00
<br>
<% if @objects[:article] %>
<p>
<%= t 'Information' %>:
<blockquote type="cite">
2016-04-15 21:56:10 +00:00
<%= a_html 'article' %>
2016-02-22 23:28:13 +00:00
</blockquote>
</p>
<% end %>
<br>
<p>
<a href="<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>" target="zammad_app"><%= t 'View this in Zammad' %></a>
</p>