'description'=>'"Database" stores all attachments in the database (not recommended for storing large amounts of data). "Filesystem" stores the data in the filesystem. You can switch between the modules even on a system that is already in production without any loss of data.',
},
{
'name'=>'geo_ip_backend',
'title'=>nil,
'description'=>'Defines the backend for geo IP lookups. Shows also location of an IP address if an IP address is shown.',
},
{
'name'=>'geo_calendar_backend',
'title'=>nil,
'description'=>'Defines the backend for geo calendar lookups. Used for initial calendar succession.',
},
{
'name'=>'ui_client_storage',
'title'=>nil,
'description'=>'Use client storage to cache data to enhance performance of application.',
},
{
'name'=>'auth_oauth2',
'title'=>nil,
'description'=>'Enables user authentication via generic OAuth2. Register your app first.',
},
{
'name'=>'auth_oauth2_credentials',
'title'=>nil,
'description'=>'Enables user authentication via generic OAuth2.',
},
{
'name'=>'password_min_size',
'title'=>'Minimum length',
'description'=>'Password needs to have at least a minimal number of characters.',
},
{
'name'=>'password_need_digit',
'title'=>nil,
'description'=>'Password needs to contain at least one digit.',
},
{
'name'=>'password_max_login_failed',
'title'=>'Maximum failed logins',
'description'=>'Number of failed logins after account will be deactivated.',
},
{
'name'=>'ticket_hook',
'title'=>nil,
'description'=>'The identifier for a ticket, e. g. Ticket#, Call#, MyTicket#. The default is Ticket#.',
},
{
'name'=>'ticket_hook_divider',
'title'=>nil,
'description'=>'The divider between TicketHook and ticket number. E. g. \': \'.',
'description'=>'Defines groups for which a customer can create tickets via web interface. "-" means all groups are available.',
},
{
'name'=>'form_ticket_create',
'title'=>nil,
'description'=>'Defines if tickets can be created via web form.',
},
{
'name'=>'ticket_subject_size',
'title'=>nil,
'description'=>'Max. length of the subject in an email reply.',
},
{
'name'=>'ticket_subject_re',
'title'=>nil,
'description'=>'The text at the beginning of the subject in an email reply, e. g. RE, AW, or AS.',
},
{
'name'=>'ticket_define_email_from',
'title'=>nil,
'description'=>'Defines how the From field of emails (sent from answers and email tickets) should look like.',
},
{
'name'=>'ticket_define_email_from_separator',
'title'=>nil,
'description'=>'Defines the separator between the agent\'s real name and the given group email address.',
},
{
'name'=>'postmaster_max_size',
'title'=>'Maximum Email Size',
'description'=>'Maximum size in MB of emails.',
},
{
'name'=>'postmaster_follow_up_search_in',
'title'=>'Additional follow-up detection',
'description'=>'By default the follow-up check is done via the subject of an email. With this setting you can add more fields for which the follow-up check will be executed.',
},
{
'name'=>'send_no_auto_response_reg_exp',
'title'=>nil,
'description'=>'If this regex matches, no notification will be sent by the sender.',
},
{
'name'=>'api_token_access',
'title'=>nil,
'description'=>'Enable REST API using tokens (not username/email address and password). Each user needs to create its own access tokens in user profile.',
},
{
'name'=>'monitoring_token',
'title'=>nil,
'description'=>'Token for monitoring.',
},
{
'name'=>'chat',
'title'=>nil,
'description'=>'Enable/disable online chat.',
},
{
'name'=>'chat_agent_idle_timeout',
'title'=>nil,
'description'=>'Idle timeout in seconds until agent is set offline automatically.',
},
{
'name'=>'models_searchable',
'title'=>'Defines searchable models.',
'description'=>'Defines the searchable models.',
},
{
'name'=>'default_controller',
'title'=>nil,
'description'=>'Defines the default screen.',
},
{
'name'=>'es_url',
'title'=>nil,
'description'=>'Defines endpoint of Elasticsearch.',
},
{
'name'=>'es_user',
'title'=>nil,
'description'=>'Defines HTTP basic auth user of Elasticsearch.',
},
{
'name'=>'es_password',
'title'=>'Elasticsearch Endpoint Password',
'description'=>'Defines HTTP basic auth password of Elasticsearch.',
},
{
'name'=>'es_index',
'title'=>'Elasticsearch Endpoint Index',
'description'=>'Defines Elasticsearch index name.',
},
{
'name'=>'es_attachment_ignore',
'title'=>'Elasticsearch Attachment Extensions',
'description'=>'Defines attachment extensions which will be ignored by Elasticsearch.',
},
{
'name'=>'es_attachment_max_size_in_mb',
'title'=>'Elasticsearch Attachment Size',
'description'=>nil,
},
{
'name'=>'import_mode',
'title'=>nil,
'description'=>'Puts Zammad into import mode (disables some triggers).',
},
{
'name'=>'import_backend',
'title'=>nil,
'description'=>'Set backend which is being used for import.',
},
{
'name'=>'import_ignore_sla',
'title'=>nil,
'description'=>'Ignore escalation/SLA information for import.',
},
{
'name'=>'import_otrs_endpoint',
'title'=>nil,
'description'=>'Defines OTRS endpoint to import users, tickets, states and articles.',
},
{
'name'=>'import_otrs_endpoint_key',
'title'=>nil,
'description'=>'Defines OTRS endpoint authentication key.',
},
{
'name'=>'import_otrs_user',
'title'=>'Import User for HTTP basic authentication',
'description'=>'Defines HTTP basic authentication user (only if OTRS is protected via HTTP basic auth).',
