627 lines
18 KiB
Ruby
627 lines
18 KiB
Ruby
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# encoding: utf-8
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require 'test_helper'
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class TicketSelectorTest < ActiveSupport::TestCase
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# create base
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group = Group.create_or_update(
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name: 'SelectorTest',
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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roles = Role.where( name: 'Agent' )
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agent1 = User.create_or_update(
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login: 'ticket-selector-agent1@example.com',
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firstname: 'Notification',
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lastname: 'Agent1',
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email: 'ticket-selector-agent1@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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groups: [group],
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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agent2 = User.create_or_update(
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login: 'ticket-selector-agent2@example.com',
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firstname: 'Notification',
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lastname: 'Agent2',
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email: 'ticket-selector-agent2@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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#groups: groups,
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updated_at: '2015-02-05 16:38:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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roles = Role.where( name: 'Customer' )
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organization1 = Organization.create_if_not_exists(
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name: 'Selector Org',
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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customer1 = User.create_or_update(
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login: 'ticket-selector-customer1@example.com',
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firstname: 'Notification',
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lastname: 'Customer1',
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email: 'ticket-selector-customer1@example.com',
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password: 'customerpw',
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active: true,
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organization_id: organization1.id,
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roles: roles,
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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customer2 = User.create_or_update(
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login: 'ticket-selector-customer2@example.com',
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firstname: 'Notification',
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lastname: 'Customer2',
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email: 'ticket-selector-customer2@example.com',
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password: 'customerpw',
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active: true,
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organization_id: nil,
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roles: roles,
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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Ticket.where(group_id: group.id).destroy_all
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test 'ticket create' do
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ticket1 = Ticket.create(
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title: 'some title1',
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group: group,
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customer_id: customer1.id,
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owner_id: agent1.id,
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state: Ticket::State.lookup( name: 'new' ),
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priority: Ticket::Priority.lookup( name: '2 normal' ),
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created_at: '2015-02-05 16:37:00',
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#updated_at: '2015-02-05 17:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert( ticket1, 'ticket created' )
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assert_equal( ticket1.customer.id, customer1.id )
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assert_equal( ticket1.organization.id, organization1.id )
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sleep 1
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ticket2 = Ticket.create(
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title: 'some title2',
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group: group,
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customer_id: customer2.id,
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state: Ticket::State.lookup( name: 'new' ),
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priority: Ticket::Priority.lookup( name: '2 normal' ),
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created_at: '2015-02-05 16:37:00',
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#updated_at: '2015-02-05 17:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert( ticket2, 'ticket created' )
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assert_equal( ticket2.customer.id, customer2.id )
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assert_equal( ticket2.organization_id, nil )
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sleep 1
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# search not matching
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condition = {
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'ticket.state_id' => {
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operator: 'is',
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value: [99],
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 0 )
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# search matching
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.state_id' => {
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operator: 'is',
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value: [Ticket::State.lookup( name: 'new' ).id],
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 1 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 1 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.state_id' => {
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operator: 'is not',
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value: [Ticket::State.lookup( name: 'open' ).id],
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 1 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 1 )
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# search - created_at
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.created_at' => {
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operator: 'after (absolute)', # before (absolute)
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value: '2015-02-05T16:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 1 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 1 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.created_at' => {
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operator: 'after (absolute)', # before (absolute)
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value: '2015-02-05T18:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 0 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.created_at' => {
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operator: 'before (absolute)',
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value: '2015-02-05T18:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 1 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 1 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.created_at' => {
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operator: 'before (absolute)',
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value: '2015-02-05T16:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 0 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.created_at' => {
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operator: 'before (relative)',
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range: 'day', # minute|hour|day|month|
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value: '10',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 1 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 1 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.created_at' => {
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operator: 'within next (relative)',
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range: 'year', # minute|hour|day|month|
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value: '10',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 0 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.created_at' => {
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operator: 'within last (relative)',
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range: 'year', # minute|hour|day|month|
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value: '10',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 1 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 1 )
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# search - updated_at
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.updated_at' => {
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operator: 'before (absolute)',
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value: (Time.zone.now + 1.day).iso8601,
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 2 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
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assert_equal( ticket_count, 1 )
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ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
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assert_equal( ticket_count, 1 )
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: group.id,
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},
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'ticket.updated_at' => {
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operator: 'before (absolute)',
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value: (Time.zone.now - 1.day).iso8601,
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
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assert_equal( ticket_count, 0 )
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ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
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assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'ticket.updated_at' => {
|
||
|
|
operator: 'after (absolute)',
|
||
|
|
value: (Time.zone.now + 1.day).iso8601,
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'ticket.updated_at' => {
|
||
|
|
operator: 'after (absolute)',
|
||
|
|
value: (Time.zone.now - 1.day).iso8601,
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 2 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'ticket.updated_at' => {
|
||
|
|
operator: 'before (relative)',
|
||
|
|
range: 'day', # minute|hour|day|month|
|
||
|
|
value: '10',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'ticket.updated_at' => {
|
||
|
|
operator: 'within next (relative)',
|
||
|
|
range: 'year', # minute|hour|day|month|
|
||
|
|
value: '10',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'ticket.updated_at' => {
|
||
|
|
operator: 'within last (relative)',
|
||
|
|
range: 'year', # minute|hour|day|month|
|
||
|
|
value: '10',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 2 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
# invalid conditions
|
||
|
|
assert_raise RuntimeError do
|
||
|
|
ticket_count, tickets = Ticket.selectors(nil, 10)
|
||
|
|
end
|
||
|
|
|
||
|
|
# search with customers
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'customer.email' => {
|
||
|
|
operator: 'contains',
|
||
|
|
value: 'ticket-selector-customer1',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'customer.email' => {
|
||
|
|
operator: 'contains not',
|
||
|
|
value: 'ticket-selector-customer1-not_existing',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 2 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
# search with organizations
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'organization.name' => {
|
||
|
|
operator: 'contains',
|
||
|
|
value: 'selector',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
# search with organizations
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'organization.name' => {
|
||
|
|
operator: 'contains',
|
||
|
|
value: 'selector',
|
||
|
|
},
|
||
|
|
'customer.email' => {
|
||
|
|
operator: 'contains',
|
||
|
|
value: 'ticket-selector-customer1',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 1 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
condition = {
|
||
|
|
'ticket.group_id' => {
|
||
|
|
operator: 'is',
|
||
|
|
value: group.id,
|
||
|
|
},
|
||
|
|
'organization.name' => {
|
||
|
|
operator: 'contains',
|
||
|
|
value: 'selector',
|
||
|
|
},
|
||
|
|
'customer.email' => {
|
||
|
|
operator: 'contains not',
|
||
|
|
value: 'ticket-selector-customer1',
|
||
|
|
},
|
||
|
|
}
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, agent2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer1)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
ticket_count, tickets = Ticket.selectors(condition, 10, customer2)
|
||
|
|
assert_equal( ticket_count, 0 )
|
||
|
|
|
||
|
|
end
|
||
|
|
|
||
|
|
end
|