:description=>'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.',
:options=>{
:form=>[
{
:display=>'',
:null=>false,
:name=>'product_name',
:tag=>'input',
},
],
},
:state=>{
:value=>'Zammad',
},
:frontend=>true
)
Setting.create(
:title=>'Organization',
:name=>'organization',
:area=>'System::Base',
:description=>'Will also be included in emails as an X-Header.',
:options=>{
:form=>[
{
:display=>'',
:null=>false,
:name=>'organization',
:tag=>'input',
},
],
},
:state=>{
:value=>'Example Inc.',
},
:frontend=>true
)
Setting.create(
:title=>'SystemID',
:name=>'system_id',
:area=>'System::Base',
:description=>'Defines the system identifier. Every ticket number contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of Zammad).',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'system_id',
:tag=>'select',
:options=>{
'10'=>'10',
'11'=>'11',
'12'=>'12',
'13'=>'13',
},
},
],
},
:state=>{
:value=>'10',
},
:frontend=>true
)
Setting.create(
:title=>'Fully Qualified Domain Name',
:name=>'fqdn',
:area=>'System::Base',
:description=>'Defines the fully qualified domain name of the system. This setting is used as a variable, #{setting.fqdn} which is found in all forms of messaging used by the application, to build links to the tickets within your system.',
:options=>{
:form=>[
{
:display=>'',
:null=>false,
:name=>'fqdn',
:tag=>'input',
},
],
},
:state=>{
:value=>'zammad.example.com',
},
:frontend=>true
)
Setting.create(
:title=>'http type',
:name=>'http_type',
:area=>'System::Base',
:description=>'Defines the type of protocol, used by ther web server, to serve the application. If https protocol will be used instead of plain http, it must be specified it here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is used as a variable, #{setting.http_type} which is found in all forms of messaging used by the application, to build links to the tickets within your system.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'storage',
:tag=>'select',
:options=>{
'https'=>'https',
'http'=>'http',
},
},
],
},
:state=>{
:value=>'http',
},
:frontend=>true
)
Setting.create(
:title=>'Storage Mechanism',
:name=>'storage',
:area=>'System::Storage',
:description=>'"Database" stores all attachments in the database (not recommended for storing big). "Filesystem" stores the data on the filesystem; this is faster but the webserver should run under the Zammad user. You can switch between the modules even on a system that is already in production without any loss of data.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'storage',
:tag=>'select',
:options=>{
'DB'=>'Database',
'FS'=>'Filesystem',
},
},
],
},
:state=>{
:value=>'DB',
},
:frontend=>false
)
Setting.create(
:title=>'New User Accouts',
:name=>'user_create_account',
:area=>'Security::Authentication',
:description=>'Enables users to create their own account via web interface.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'user_create_account',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>1,
},
:frontend=>true
)
Setting.create(
:title=>'Lost Password',
:name=>'user_lost_password',
:area=>'Security::Authentication',
:description=>'Activates lost password feature for agents, in the agent interface.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'user_lost_password',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>1,
},
:frontend=>true
)
Setting.create(
:title=>'Switch to User',
:name=>'switch_to_user',
:area=>'Security::Authentication',
:description=>'Allows the administrators to login as other users, via the users administration panel.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'switch_to_user',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>0,
},
:frontend=>true
)
Setting.create(
:title=>'Autentication via Database',
:name=>'auth_db',
:area=>'Security::Authentication',
:description=>'Enables user authentication via database.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'auth_db',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>1,
},
:frontend=>true
)
Setting.create(
:title=>'Autentication via Twitter',
:name=>'auth_twitter',
:area=>'Security::Authentication',
:description=>'Enables user authentication via twitter.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'auth_twitter',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>1,
},
:frontend=>true
)
Setting.create(
:title=>'Autentication via Facebook',
:name=>'auth_facebook',
:area=>'Security::Authentication',
:description=>'Enables user authentication via Facebook.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'auth_facebook',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>1,
},
:frontend=>true
)
Setting.create(
:title=>'Autentication via LinkedIn',
:name=>'auth_linkedin',
:area=>'Security::Authentication',
:description=>'Enables user authentication via LinkedIn.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'auth_linkedin',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>1,
},
:frontend=>true
)
Setting.create(
:title=>'Minimal size',
:name=>'password_min_size',
:area=>'Security::Password',
:description=>'Password need to have at least minimal size of characters.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'password_min_size',
:tag=>'select',
:options=>{
4=>4,
5=>5,
6=>6,
7=>7,
8=>8,
9=>9,
10=>10,
11=>11,
12=>12,
},
},
],
},
:state=>{
:value=>6,
},
:frontend=>true
)
Setting.create(
:title=>'2 lower and 2 upper characters',
:name=>'password_min_2_lower_2_upper_characters',
:area=>'Security::Password',
:description=>'Password need to contain 2 lower and 2 upper characters.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'password_min_2_lower_2_upper_characters',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>0,
},
:frontend=>true
)
Setting.create(
:title=>'Digit required',
:name=>'password_need_digit',
:area=>'Security::Password',
:description=>'Password need to have at least one digit.',
:options=>{
:form=>[
{
:display=>'Needed',
:null=>true,
:name=>'password_need_digit',
:tag=>'select',
:options=>{
1=>'yes',
0=>'no',
},
},
],
},
:state=>{
:value=>0,
},
:frontend=>true
)
Setting.create(
:title=>'Maximal failed logins',
:name=>'password_max_login_failed',
:area=>'Security::Password',
:description=>'Maximal faild logins after account is inactive.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'password_max_login_failed',
:tag=>'select',
:options=>{
4=>4,
5=>5,
6=>6,
7=>7,
8=>8,
9=>9,
10=>10,
11=>11,
12=>12,
},
},
],
},
:state=>{
:value=>6,
},
:frontend=>true
)
Setting.create(
:title=>'Ticket Hook',
:name=>'ticket_hook',
:area=>'Ticket::Base',
:description=>'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.',
:options=>{
:form=>[
{
:display=>'',
:null=>false,
:name=>'ticket_hook',
:tag=>'input',
},
],
},
:state=>{
:value=>'Ticket#',
},
:frontend=>true
)
Setting.create(
:title=>'Ticket Hook Divider',
:name=>'ticket_hook_divider',
:area=>'Ticket::Base::Shadow',
:description=>'The divider between TicketHook and ticket number. E.g \': \'.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'ticket_hook_divider',
:tag=>'input',
},
],
},
:state=>{
:value=>'',
},
:frontend=>false
)
Setting.create(
:title=>'Ticket Hook Position',
:name=>'ticket_hook_position',
:area=>'Ticket::Base',
:description=>'The format of the subject. "Left" means "[Ticket#12345] Some Subject", "Right" means "Some Subject [Ticket#12345]", "None" means "Some Subject" and no ticket number. In the last case you should enable PostmasterFollowupSearchInRaw or PostmasterFollowUpSearchInReferences to recognize followups based on email headers and/or body.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'ticket_hook_position',
:tag=>'select',
:options=>{
'left'=>'Left',
'right'=>'Right',
'none'=>'None',
},
},
],
},
:state=>{
:value=>'right',
},
:frontend=>false
)
Setting.create(
:title=>'Ticket Subject Size',
:name=>'ticket_subject_size',
:area=>'Ticket::Base',
:description=>'Max size of the subjects in an email reply.',
:options=>{
:form=>[
{
:display=>'',
:null=>false,
:name=>'ticket_subject_size',
:tag=>'input',
},
],
},
:state=>{
:value=>'50',
},
:frontend=>false
)
Setting.create(
:title=>'Ticket Subject Reply',
:name=>'ticket_subject_re',
:area=>'Ticket::Base',
:description=>'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.',
:options=>{
:form=>[
{
:display=>'',
:null=>true,
:name=>'ticket_subject_re',
:tag=>'input',
},
],
},
:state=>{
:value=>'RE',
},
:frontend=>false
)
#Setting.create(
# :title => 'Ticket Subject Forward',
# :name => 'ticket_subject_fw',
# :area => 'Ticket::Base',
# :description => 'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.',
:body=>'Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquid ex ea commodi consequat. Quis aute iure reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint obcaecat cupiditat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipisici elit, sed eiusmod tempor incidunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquid ex ea commodi consequat. Quis aute iure reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint obcaecat cupiditat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.',
:body=>'Nam liber tempor cum soluta nobis eleifend option congue nihil imperdiet doming id quod mazim placerat facer possim assum. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat. Nam liber tempor cum soluta nobis eleifend option congue nihil imperdiet doming id quod mazim placerat facer possim assum. Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip ex ea commodo consequat.',
