Added customer modules.
This commit is contained in:
Martin Edenhofer
parent
660ccf9a72
commit
010bdecca7
2 changed files with 380 additions and 0 deletions
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@ -0,0 +1,181 @@
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$ = jQuery.sub()
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class Index extends App.Controller
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events:
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'submit form': 'submit',
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'click .submit': 'submit',
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'click .cancel': 'cancel',
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constructor: (params) ->
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super
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# check authentication
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return if !@authenticate()
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# set title
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@title 'New Ticket'
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@fetch(params)
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@navupdate '#customer_ticket_new'
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@edit_form = undefined
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# get data / in case also ticket data for split
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fetch: (params) ->
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# use cache
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cache = App.Store.get( 'ticket_create_attributes' )
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if cache && !params.ticket_id && !params.article_id
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# get edit form attributes
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@edit_form = cache.edit_form
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# load user collection
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@loadCollection( type: 'User', data: cache.users )
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@render()
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else
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App.Com.ajax(
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id: 'ticket_create',
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type: 'GET',
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url: '/ticket_create',
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data: {
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ticket_id: params.ticket_id,
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article_id: params.article_id,
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},
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processData: true,
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success: (data, status, xhr) =>
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# cache request
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App.Store.write( 'ticket_create_attributes', data )
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# get edit form attributes
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@edit_form = data.edit_form
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# load user collection
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@loadCollection( type: 'User', data: data.users )
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# load ticket collection
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if data.ticket && data.articles
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@loadCollection( type: 'Ticket', data: [data.ticket] )
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# load article collections
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@loadCollection( type: 'TicketArticle', data: data.articles || [] )
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# render page
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t = App.Ticket.find(params.ticket_id).attributes()
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a = App.TicketArticle.find(params.article_id)
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# reset owner
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t.owner_id = 0
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t.customer_id_autocompletion = a.from
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t.subject = a.subject || t.title
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t.body = a.body
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@log '11111', t
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@render( options: t )
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)
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render: (template = {}) ->
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# set defaults
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defaults = template['options'] || {}
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if !( 'ticket_state_id' of defaults )
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defaults['ticket_state_id'] = App.TicketState.findByAttribute( 'name', 'new' )
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if !( 'ticket_priority_id' of defaults )
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defaults['ticket_priority_id'] = App.TicketPriority.findByAttribute( 'name', '2 normal' )
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# generate form
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configure_attributes = [
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# { name: 'customer_id', display: 'Customer', tag: 'autocompletion', type: 'text', limit: 100, null: false, relation: 'User', class: 'span7', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', link: '<a href="" class="customer_new">»</a>', callback: @userInfo },
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{ name: 'group_id', display: 'Group', tag: 'select', multiple: false, null: false, filter: @edit_form, nulloption: true, relation: 'Group', default: defaults['group_id'], class: 'span7', },
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# { name: 'owner_id', display: 'Owner', tag: 'select', multiple: false, null: true, filter: @edit_form, nulloption: true, relation: 'User', default: defaults['owner_id'], class: 'span7', },
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{ name: 'subject', display: 'Subject', tag: 'input', type: 'text', limit: 100, null: false, default: defaults['subject'], class: 'span7', },
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{ name: 'body', display: 'Text', tag: 'textarea', rows: 10, null: false, default: defaults['body'], class: 'span7', },
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# { name: 'ticket_state_id', display: 'State', tag: 'select', multiple: false, null: false, filter: @edit_form, relation: 'TicketState', default: defaults['ticket_state_id'], translate: true, class: 'medium' },
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# { name: 'ticket_priority_id', display: 'Priority', tag: 'select', multiple: false, null: false, filter: @edit_form, relation: 'TicketPriority', default: defaults['ticket_priority_id'], translate: true, class: 'medium' },
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]
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@html App.view('agent_ticket_create')(
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head: 'New Ticket',
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form: @formGen( model: { configure_attributes: configure_attributes, className: 'create' } ),
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)
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# add elastic to textarea
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@el.find('textarea').elastic()
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# update textarea size
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@el.find('textarea').trigger('change')
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cancel: ->
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@render()
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submit: (e) ->
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e.preventDefault()
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# get params
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params = @formParam(e.target)
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# set customer id
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params.customer_id = Session['id']
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# set prio
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priority = App.TicketPriority.findByAttribute( 'name', '2 normal' )
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params.ticket_state_id = priority.id
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# set state
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state = App.TicketState.findByAttribute( 'name', 'new' )
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params.ticket_priority_id = state.id
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# fillup params
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if !params.title
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params.title = params.subject
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# create ticket
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object = new App.Ticket
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@log 'updateAttributes', params
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# find sender_id
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sender = App.TicketArticleSender.findByAttribute( 'name', 'Customer' )
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type = App.TicketArticleType.findByAttribute( 'name', 'web' )
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if params.group_id
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group = App.Group.find(params.group_id)
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# create article
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params['article'] = {
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from: "#{Session['firstname']} #{Session['lastname']}",
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to: (group && group.name) || '',
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subject: params.subject,
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body: params.body,
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ticket_article_type_id: type.id,
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ticket_article_sender_id: sender.id,
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created_by_id: Session['id'],
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}
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# console.log('params', params)
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object.load(params)
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# validate form
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errors = object.validate()
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# show errors in form
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if errors
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@log 'error new', errors
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@validateForm( form: e.target, errors: errors )
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# save ticket, create article
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else
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# disable form
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@formDisable(e)
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ui = @
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object.save(
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success: ->
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# redirect to zoom
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ui.navigate '#ticket/zoom/' + this.id
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error: ->
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ui.log 'save failed!'
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ui.formEnable(e)
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)
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Config.Routes['customer_ticket_new'] = Index
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@ -0,0 +1,199 @@
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$ = jQuery.sub()
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class Index extends App.Controller
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events:
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'submit form': 'submit',
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'click .submit': 'submit',
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'click .cancel': 'cancel',
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constructor: (params) ->
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super
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# check authentication
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return if !@authenticate()
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# set title
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@title 'My Tickets'
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@fetch(params)
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@navupdate '#customer_tickets'
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@edit_form = undefined
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# lisen if view need to be rerendert
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Spine.bind 'ticket_create_rerender', (defaults) =>
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@log 'rerender', defaults
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@render(defaults)
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# get data / in case also ticket data for split
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fetch: (params) ->
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# use cache
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cache = App.Store.get( 'ticket_create_attributes' )
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if cache && !params.ticket_id && !params.article_id
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# get edit form attributes
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@edit_form = cache.edit_form
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# load user collection
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@loadCollection( type: 'User', data: cache.users )
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@render()
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else
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App.Com.ajax(
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id: 'ticket_create',
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type: 'GET',
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url: '/ticket_create',
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data: {
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ticket_id: params.ticket_id,
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article_id: params.article_id,
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},
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processData: true,
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success: (data, status, xhr) =>
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# cache request
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App.Store.write( 'ticket_create_attributes', data )
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# get edit form attributes
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@edit_form = data.edit_form
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# load user collection
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@loadCollection( type: 'User', data: data.users )
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# load ticket collection
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if data.ticket && data.articles
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@loadCollection( type: 'Ticket', data: [data.ticket] )
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# load article collections
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@loadCollection( type: 'TicketArticle', data: data.articles || [] )
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# render page
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t = App.Ticket.find(params.ticket_id).attributes()
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a = App.TicketArticle.find(params.article_id)
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# reset owner
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t.owner_id = 0
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t.customer_id_autocompletion = a.from
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t.subject = a.subject || t.title
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t.body = a.body
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@log '11111', t
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@render( options: t )
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)
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render: (template = {}) ->
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# set defaults
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defaults = template['options'] || {}
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if !( 'ticket_state_id' of defaults )
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defaults['ticket_state_id'] = App.TicketState.findByAttribute( 'name', 'new' )
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if !( 'ticket_priority_id' of defaults )
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defaults['ticket_priority_id'] = App.TicketPriority.findByAttribute( 'name', '2 normal' )
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# remember customers
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if $('#create_customer_id').val()
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defaults['customer_id'] = $('#create_customer_id').val()
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defaults['customer_id_autocompletion'] = $('#create_customer_id_autocompletion').val()
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else
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# defaults['customer_id'] = '2'
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# defaults['customer_id_autocompletion'] = '12312313'
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# generate form
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configure_attributes = [
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# { name: 'customer_id', display: 'Customer', tag: 'autocompletion', type: 'text', limit: 100, null: false, relation: 'User', class: 'span7', autocapitalize: false, help: 'Select the customer of the Ticket or create one.', link: '<a href="" class="customer_new">»</a>', callback: @userInfo },
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{ name: 'group_id', display: 'Group', tag: 'select', multiple: false, null: false, filter: @edit_form, nulloption: true, relation: 'Group', default: defaults['group_id'], class: 'span7', },
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# { name: 'owner_id', display: 'Owner', tag: 'select', multiple: false, null: true, filter: @edit_form, nulloption: true, relation: 'User', default: defaults['owner_id'], class: 'span7', },
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{ name: 'subject', display: 'Subject', tag: 'input', type: 'text', limit: 100, null: false, default: defaults['subject'], class: 'span7', },
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{ name: 'body', display: 'Text', tag: 'textarea', rows: 10, null: false, default: defaults['body'], class: 'span7', },
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# { name: 'ticket_state_id', display: 'State', tag: 'select', multiple: false, null: false, filter: @edit_form, relation: 'TicketState', default: defaults['ticket_state_id'], translate: true, class: 'medium' },
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# { name: 'ticket_priority_id', display: 'Priority', tag: 'select', multiple: false, null: false, filter: @edit_form, relation: 'TicketPriority', default: defaults['ticket_priority_id'], translate: true, class: 'medium' },
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]
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@html App.view('agent_ticket_create')(
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head: 'My Ticket',
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form: @formGen( model: { configure_attributes: configure_attributes, className: 'create' } ),
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)
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# add elastic to textarea
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@el.find('textarea').elastic()
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# update textarea size
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@el.find('textarea').trigger('change')
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# start customer info controller
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if defaults['customer_id']
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$('#create_customer_id').val( defaults['customer_id'] )
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$('#create_customer_id_autocompletion').val( defaults['customer_id_autocompletion'] )
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@userInfo( user_id: defaults['customer_id'] )
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cancel: ->
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@render()
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submit: (e) ->
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e.preventDefault()
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# get params
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params = @formParam(e.target)
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# fillup params
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if !params.title
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params.title = params.subject
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# create ticket
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object = new App.Ticket
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@log 'updateAttributes', params
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# find sender_id
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sender = App.TicketArticleSender.findByAttribute( 'name', 'Customer' )
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type = App.TicketArticleType.findByAttribute( 'name', 'phone' )
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if params.group_id
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group = App.Group.find(params.group_id)
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# create article
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params['article'] = {
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from: params.customer_id_autocompletion,
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to: (group && group.name) || '',
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subject: params.subject,
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body: params.body,
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ticket_article_type_id: type.id,
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ticket_article_sender_id: sender.id,
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created_by_id: params.customer_id,
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}
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# console.log('params', params)
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object.load(params)
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# validate form
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errors = object.validate()
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# show errors in form
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if errors
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@log 'error new', errors
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@validateForm( form: e.target, errors: errors )
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# save ticket, create article
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else
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# disable form
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@formDisable(e)
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ui = @
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object.save(
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success: ->
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# notify UI
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ui.notify
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type: 'success',
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msg: T('Ticket %s created!', @.number),
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link: "#ticket/zoom/#{@.id}"
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timeout: 12000,
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# create new create screen
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ui.render()
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# scroll to top
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ui.scrollTo()
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error: ->
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ui.log 'save failed!'
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ui.formEnable(e)
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)
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Config.Routes['customer_tickets'] = Index
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