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X-Header documentation.

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This commit is contained in:
Martin Edenhofer 2012-05-06 23:35:33 +02:00
parent b125b1a2ee
commit 06b5b1e166
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X-Zammad-Priority: (1 low|2 normal|3 high)
------------------------------------------
Set priority of ticket.
X-Zammad-Group: [one system group]
----------------------------------
Presort of group (highest sort priority).
X-Zammad-Owner: [login of agent]
--------------------------------
Assigne ticket to agent.
X-Zammad-Ignore: [yes|true]
-------------------------
Ignore this email.
X-Zammad-State: (new|open|...)
--------------------------------------------
Set state of ticket! Be careful!
X-Zammad-Article-Sender: (Agent|System|Customer)
-------------------------------------------------
Info about the sender.
X-Zammad-Article-Type: (email|phone|fax|sms|webrequest|note)
------------------------------------------------------------
Article type.
X-Zammad-Article-Visability: (internal|external)
------------------------------------------------
Article visability.
X-Zammad-Customer-Email: [email address]
----------------------------------------
Set customer via explicit email.
X-Zammad-Customer-Login: [login]
--------------------------------
Set customer via explicit login.