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Fixed NULL title problem.

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This commit is contained in:
Martin Edenhofer 2012-08-28 07:21:45 +02:00
parent b02ac54547
commit 141eda5f33
1 changed files with 7 additions and 1 deletions
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8
app/models/channel/email_parser.rb
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@ -219,6 +219,12 @@ class Channel::EmailParser
if ticket if ticket
ticket_state = Ticket::State.find( ticket.ticket_state_id ) ticket_state = Ticket::State.find( ticket.ticket_state_id )
ticket_state_type = Ticket::StateType.find( ticket_state.ticket_state_type_id ) ticket_state_type = Ticket::StateType.find( ticket_state.ticket_state_type_id )
# if tickte is merged, find linked ticket
if ticket_state_type.name == 'merged'
end
if ticket_state_type.name != 'new' if ticket_state_type.name != 'new'
ticket.ticket_state = Ticket::State.where( :name => 'open' ).first ticket.ticket_state = Ticket::State.where( :name => 'open' ).first
ticket.save ticket.save
@ -232,7 +238,7 @@ class Channel::EmailParser
ticket_attributes = { ticket_attributes = {
:group_id => channel[:group_id] || 1, :group_id => channel[:group_id] || 1,
:customer_id => user.id, :customer_id => user.id,
:title => mail[:subject], :title => mail[:subject] || '',
:ticket_state_id => Ticket::State.where( :name => 'new' ).first.id, :ticket_state_id => Ticket::State.where( :name => 'new' ).first.id,
:ticket_priority_id => Ticket::Priority.where( :name => '2 normal' ).first.id, :ticket_priority_id => Ticket::Priority.where( :name => '2 normal' ).first.id,
:created_by_id => user.id, :created_by_id => user.id,