diff --git a/spec/fixtures/import/otrs/ticket/no_title.json b/spec/fixtures/import/otrs/ticket/no_title.json new file mode 100644 index 000000000..0c0cc764d --- /dev/null +++ b/spec/fixtures/import/otrs/ticket/no_title.json @@ -0,0 +1,770 @@ +{ + "Age": 63277486, + "PriorityID": "3", + "ServiceID": "", + "DynamicField_SugarCRMCompanySelection": null, + "DynamicField_ITSMDueDate": "2014-11-24 00:15:00", + "DynamicField_Topic": null, + "StateID": "2", + "DynamicField_Hostname": null, + "DynamicField_ZammadMigratorChanged": null, + "EscalationTime": "0", + "Changed": "2014-11-21 00:21:08", + "OwnerID": "3", + "DynamicField_ZarafaTN": null, + "DynamicField_ProcessManagementActivityID": null, + "DynamicField_TopicID": null, + "DynamicField_ScomHostname": null, + "Owner": "agent-2", + "Created": "2014-11-21 00:17:40", + "DynamicField_TicketFreeText11": null, + "DynamicField_ScomUUID": null, + "DynamicField_TicketFreeKey11": null, + "DynamicField_ITSMReviewRequired": "No", + 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"AgeTimeUnix": 63277485, + "TicketFreeKey11": null, + "ArticleID": "3970", + "Created": "2014-11-21 00:17:41", + "DynamicField_ScomUUID": null, + "DynamicField_TicketFreeText11": null, + "DynamicField_TicketFreeKey11": null, + "DynamicField_ITSMReviewRequired": "No", + "DynamicField_OpenExchangeTicketNumber": null, + "DynamicField_ITSMDecisionDate": null, + "ArticleTypeID": "5", + "QueueID": "1", + "ReplyTo": "", + "DynamicField_ITSMImpact": null, + "TicketID": "730", + "DynamicField_ITSMRecoveryStartTime": null, + "Cc": "", + "EscalationResponseTime": "0", + "DynamicField_ProcessManagementProcessID": null, + "IncomingTime": "1416525461", + "Charset": "utf-8", + "DynamicField_CheckboxExample": null, + "DynamicField_Location": null, + "CustomerUserID": "BetreuterKunde2", + "DynamicField_Vertriebsweg": null, + "Attachments": [ + { + "ContentAlternative": "", + "ContentID": "", + "Disposition": "inline", + "Filesize": "201 Bytes", + "ContentType": "text/html; charset=\"utf-8\"", + 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A new ticket has been created.\n\nYou wrote:\n> test #3\n\n\nYour email will be answered by a human ASAP\n\nHave fun with OTRS! :-)\n\nYour OTRS Team\n", + "DynamicField_ZammadMigratorChanged": null, + "EscalationTime": "0", + "Changed": "2014-11-21 00:21:08", + "OwnerID": "3", + "DynamicField_ZarafaTN": null, + "DynamicField_ProcessManagementActivityID": null, + "DynamicField_TopicID": null, + "DynamicField_ScomHostname": null, + "Owner": "agent-2", + "AgeTimeUnix": 63277484, + "TicketFreeKey11": null, + "ArticleID": "3971", + "Created": "2014-11-21 00:17:42", + "DynamicField_ScomUUID": null, + "DynamicField_TicketFreeText11": null, + "DynamicField_TicketFreeKey11": null, + "DynamicField_ITSMReviewRequired": "No", + "DynamicField_OpenExchangeTicketNumber": null, + "DynamicField_ITSMDecisionDate": null, + "ArticleTypeID": "1", + "QueueID": "1", + "ReplyTo": "", + "DynamicField_ITSMImpact": null, + "TicketID": "730", + "DynamicField_ITSMRecoveryStartTime": null, + "Cc": "", + "EscalationResponseTime": "0", + "DynamicField_ProcessManagementProcessID": null, + "IncomingTime": "1416525462", + "Charset": "utf-8", + "DynamicField_CheckboxExample": null, + "DynamicField_Location": null, + "CustomerUserID": "BetreuterKunde2", + "DynamicField_Vertriebsweg": null, + "Attachments": [ + { + "ContentAlternative": "", + "ContentID": "", + "Disposition": "inline", + "Filesize": "591 Bytes", + "ContentType": "text/html; 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