diff --git a/app/assets/javascripts/app/controllers/cti.coffee b/app/assets/javascripts/app/controllers/cti.coffee
index ea65e59dc..58ee2ae46 100644
--- a/app/assets/javascripts/app/controllers/cti.coffee
+++ b/app/assets/javascripts/app/controllers/cti.coffee
@@ -213,6 +213,7 @@ class App.CTI extends App.Controller
       type:  'POST'
       url:   "#{@apiPath}/cti/done/#{id}"
       data:  JSON.stringify(done: done)
+      queue: 'cti_done_queue'
     )
 
   newTicket: (user) =>