Merge branch 'develop' of github.com:martini/zammad into develop

.gitlab-ci.yml

@@ -76,6 +76,7 @@ job_integration_twitter:
   stage: test
   tags:
     - core
+    - twitter
   script:
     - export RAILS_ENV=test
     - rake db:drop;

Gemfile

@@ -38,6 +38,7 @@ gem 'twitter'
 gem 'koala'
 gem 'mail'
 gem 'email_verifier'
+gem 'htmlentities'
 
 gem 'mime-types'
 

Gemfile.lock

@@ -120,6 +120,7 @@ GEM
       guard-compat (~> 1.0)
       multi_json (~> 1.8)
     hashie (3.4.3)
+    htmlentities (4.3.4)
     http (1.0.2)
       addressable (~> 2.3)
       http-cookie (~> 1.0)
@@ -341,6 +342,7 @@ DEPENDENCIES
   execjs
   guard (>= 2.2.2)
   guard-livereload
+  htmlentities
   icalendar
   json
   koala

app/assets/javascripts/app/controllers/_dashboard/first_steps_clues.coffee

@@ -1,18 +1,22 @@
 class App.FirstStepsClues extends App.Controller
   clues: [
+    {
+      container: '.js-dashboardMenuItem'
+      headline: 'Dashboard'
+      text: 'Here you see a quick overview about your and other agents performance.'
+      actions: [
+        'hover'
+      ]
+    }
     {
       container: '.search-holder'
       headline: 'Search'
-      text: 'Here you can search for ticket, customers and organizations. To find everything use the <kbd>*</kbd>-Placeholder'
+      text: 'Here you can search for ticket, customers and organizations. To find everything use the §*§-Placeholder'
-      #headline: 'Suche'
-      #text: 'Um alles zu finden nutze den <kbd>*</kbd>-Platzhalter'
     }
     {
       container: '.user-menu'
       headline: 'Create'
       text: 'Here you can create new tickets. Also if you have the permissions you can create new customers and organizations.'
-      #headline: 'Erstellen'
-      #text: 'Hier kannst du Tickets, Kunden und Organisationen anlegen.'
       actions: [
         'click .add .js-action',
         'hover .add'
@@ -22,8 +26,6 @@ class App.FirstStepsClues extends App.Controller
       container: '.user-menu'
       headline: 'Personal Settings'
       text: 'Here you can sign out, change the frontend language or see your latest views items.'
-      #headline: 'Persönliches Menü'
-      #text: 'Hier findest du den Logout, den Weg zu deinen Einstellungen und deinen Verlauf.'
       actions: [
         'click .user .js-action',
         'hover .user'
@@ -33,18 +35,6 @@ class App.FirstStepsClues extends App.Controller
       container: '.js-overviewsMenuItem'
       headline: 'Overviews'
       text: 'Here you find your ticket overviews for open, my assigned or escalated tickets.'
-      #headline: 'Übersichten'
-      #text: 'Hier findest du eine Liste aller Tickets.'
-      actions: [
-        'hover'
-      ]
-    }
-    {
-      container: '.js-dashboardMenuItem'
-      headline: 'Dashboard'
-      text: 'Here you see a quick overview about your and other agents performance.'
-      #headline: 'Dashboard'
-      #text: 'Hier siehst du auf einem Blick ob sich alle Agenten an die Spielregeln halten.'
       actions: [
         'hover'
       ]
@@ -78,8 +68,6 @@ class App.FirstStepsClues extends App.Controller
       onComplete: a callback for when the user is done
 
     ###
-
-    @options.onComplete = -> null
     @position = 0
     @render()
 
@@ -235,7 +223,7 @@ class App.FirstStepsClues extends App.Controller
       left = maxWidth - modal.width
 
     if top < 0
-      moveArrow = modal.height/2 + height
+      moveArrow = modal.height/2 + top
       top = 0
     else if top + modal.height > maxHeight
       moveArrow = modal.height/2 + maxHeight - (top + modal.height)

app/assets/javascripts/app/controllers/dashboard.coffee

@@ -1,4 +1,5 @@
 class App.Dashboard extends App.Controller
+  clueAccess: true
   events:
     'click .tabs .tab': 'toggle'
     'click .intro': 'clues'
@@ -7,7 +8,7 @@ class App.Dashboard extends App.Controller
     super
 
     if @isRole('Customer')
-      @navigate '#', true
+      @clueAccess = false
       return
 
     # render page
@@ -18,6 +19,8 @@ class App.Dashboard extends App.Controller
       return if !@authenticate(true)
       @render()
 
+    @mayBeClues()
+
   render: ->
 
     @html App.view('dashboard')(
@@ -34,14 +37,34 @@ class App.Dashboard extends App.Controller
       limit: 25
     )
 
+  mayBeClues: =>
+    return if !@clueAccess
+    return if !@activeState
+    preferences = @Session.get('preferences')
+    @clueAccess = false
+    return if preferences['intro']
+    @clues()
+
   clues: (e) =>
+    @clueAccess = false
+    if e
       e.preventDefault()
     new App.FirstStepsClues(
       el: @el
+      onComplete: =>
+        @ajax(
+          id:          'preferences'
+          type:        'PUT'
+          url:         @apiPath + '/users/preferences'
+          data:        JSON.stringify({user:{intro:true}})
+          processData: true
+        )
     )
 
   active: (state) =>
     @activeState = state
+    if state
+      @mayBeClues()
 
   isActive: =>
     @activeState
@@ -51,6 +74,10 @@ class App.Dashboard extends App.Controller
 
   show: (params) =>
 
+    if @isRole('Customer')
+      @navigate '#', true
+      return
+
     # set title
     @title 'Dashboard'
 

app/assets/javascripts/app/controllers/import_zendesk.coffee

@@ -151,7 +151,11 @@ class Index extends App.ControllerContent
       success:     (data, status, xhr) =>
 
         if data.result is 'import_done'
-          window.location.reload()
+          delay = 0
+          if @Config.get('developer_mode') is true
+            delay = 5000
+
+          @delay(window.location.reload, delay)
           return
 
         if data.result is 'error'

app/assets/javascripts/app/lib/app_post/i18n.coffee

@@ -184,6 +184,12 @@ class _i18nSingleton extends Spine.Module
 
     translated = App.Utils.htmlEscape(@translate(string, args))
 
+    # apply inline markup
+    translated
+      .replace(/\*(.+?)\*/gm, '<b>$1</b>')
+      .replace(/_(.+?)_/gm, '<u>$1</u>')
+      .replace(/§(.+?)§/gm, '<kbd>$1</kbd>')
+
   translatePlain: (string, args) =>
     @translate(string, args)
 

app/assets/javascripts/app/lib/base/jquery.textmodule.js

@@ -367,14 +367,6 @@
     this.$widget.find('ul').html('')
     this.log('result', term, result)
 
-    if (!result[0]) {
-      result = [{id:'', name: '-'}]
-    }
-
-    if (!this.active) {
-      this.open()
-    }
-
     var elements = $()
 
     for (var i = 0; i < result.length; i++) {
@@ -383,7 +375,7 @@
       element.attr('data-id', item.id)
       element.text(App.Utils.htmlEscape(item.name))
       element.addClass('u-clickable u-textTruncate')
-      if (i == result.length-1 && item.id != '') {
+      if (i == result.length-1) {
         element.addClass('is-active')
       }
       if (item.keywords) {

app/assets/javascripts/app/views/dashboard/first_steps_clues_content.jst.eco

@@ -4,7 +4,7 @@
     <%- @Icon('diagonal-cross') %>
   </div>
   <div class="modal-header"><%- @T(@headline) %></div>
-  <div class="modal-body"><%- @text %></div>
+  <div class="modal-body"><%- @T(@text) %></div>
   <div class="modal-controls">
     <div class="modal-control">
       <div class="<% if @position is 0: %>is-disabled <% end %>btn btn--text js-previous"><%- @T( 'Previous' ) %></div>

app/models/observer/ticket/notification.rb

@@ -18,7 +18,7 @@ class Observer::Ticket::Notification < ActiveRecord::Observer
     EventBuffer.reset
 
     via_web = false
-    if ENV['SERVER_NAME']
+    if ENV['RACK_ENV'] || Rails.configuration.webserver_is_active
       via_web = true
     end
 

config.ru

@@ -2,3 +2,6 @@
 
 require ::File.expand_path('../config/environment',  __FILE__)
 run Zammad::Application
+
+# set config to do no self notification
+Rails.configuration.webserver_is_active = true

config/initializers/web_server.rb

@@ -0,0 +1,2 @@
+
+Rails.configuration.webserver_is_active = false

lib/core_ext/string.rb

@@ -149,6 +149,12 @@ class String
     # replace multiple spaces with one
     string.gsub!(/  /, ' ')
 
+    # try HTMLEntities, if it fails on invalid signes, use manual way
+    begin
+      coder = HTMLEntities.new
+      string = coder.decode(string)
+    rescue
+
       # strip all & < > "
       string.gsub!( '&', '&' )
       string.gsub!( '&lt;', '<' )
@@ -186,6 +192,7 @@ class String
         end
         chr_orig
       }
+    end
 
     # remove tailing empty spaces
     string.gsub!(/\s+\n$/, "\n")

lib/import/zendesk.rb

@@ -148,7 +148,7 @@ module Import::Zendesk
     initialize_client
 
     # retrive statistic
-    statistic = {
+    result = {
       'Tickets'            => 0,
       'TicketFields'       => 0,
       'UserFields'         => 0,
@@ -162,20 +162,14 @@ module Import::Zendesk
       'Automations'        => 0,
     }
 
-    statistic.each { |object, _score|
+    result.each { |object, _score|
-
+      result[ object ] = @client.send( object.underscore.to_sym ).count!
-      counter = 0
-      @client.send( object.underscore.to_sym ).all do |_resource|
-        counter += 1
-      end
-
-      statistic[ object ] = counter
     }
 
-    if statistic
+    if result
-      Cache.write('import_zendesk_stats', statistic)
+      Cache.write('import_zendesk_stats', result)
     end
-    statistic
+    result
   end
 
 =begin
@@ -317,12 +311,7 @@ module Import::Zendesk
 
       local_fields = local_object.constantize.column_names
 
-      zendesk_object_fields = []
+      @client.send("#{local_object.downcase}_fields").all! { |zendesk_object_field|
-      @client.send("#{local_object.downcase}_fields").all { |zendesk_object_field|
-        zendesk_object_fields.push(zendesk_object_field)
-      }
-
-      zendesk_object_fields.each { |zendesk_object_field|
 
         if local_object == 'Ticket'
           mapped_object_field = method("mapping_#{local_object.downcase}_field").call( zendesk_object_field.type )
@@ -472,13 +461,7 @@ module Import::Zendesk
   def import_groups
 
     @zendesk_group_mapping = {}
-    zendesk_groups = []
+    @client.groups.all! { |zendesk_group|
-    @client.groups.all { |zendesk_group|
-      zendesk_groups.push(zendesk_group)
-    }
-
-    zendesk_groups.each { |zendesk_group|
-
       local_group = Group.create_if_not_exists(
         name:          zendesk_group.name,
         active:        !zendesk_group.deleted,
@@ -526,12 +509,7 @@ module Import::Zendesk
     role_agent    = Role.lookup(name: 'Agent')
     role_customer = Role.lookup(name: 'Customer')
 
-    zendesk_users = []
+    @client.users.all! { |zendesk_user|
-    @client.users.all { |zendesk_user|
-      zendesk_users.push(zendesk_user)
-    }
-
-    zendesk_users.each { |zendesk_user|
 
       local_user_fields = {
         login:           zendesk_user.id.to_s, # Zendesk users may have no other identifier than the ID, e.g. twitter users
@@ -602,12 +580,7 @@ module Import::Zendesk
 
     @zendesk_user_group_mapping = {}
 
-    zendesk_group_memberships = []
+    @client.group_memberships.all! { |zendesk_group_membership|
-    @client.group_memberships.all { |zendesk_group_membership|
-      zendesk_group_memberships.push(zendesk_group_membership)
-    }
-
-    zendesk_group_memberships.each { |zendesk_group_membership|
 
       @zendesk_user_group_mapping[ zendesk_group_membership.user_id ] ||= []
       @zendesk_user_group_mapping[ zendesk_group_membership.user_id ].push( zendesk_group_membership.group_id )
@@ -641,12 +614,7 @@ module Import::Zendesk
     article_type_facebook_feed_post    = Ticket::Article::Type.lookup(name: 'facebook feed post')
     article_type_facebook_feed_comment = Ticket::Article::Type.lookup(name: 'facebook feed comment')
 
-    zendesk_tickets = []
+    @client.tickets.all! { |zendesk_ticket|
-    @client.tickets.all { |zendesk_ticket|
-      zendesk_tickets.push(zendesk_ticket)
-    }
-
-    zendesk_tickets.each { |zendesk_ticket|
 
       zendesk_ticket_fields = {}
       zendesk_ticket.custom_fields.each { |zendesk_ticket_field|
@@ -661,6 +629,7 @@ module Import::Zendesk
       }
 
       local_ticket_fields = {
+        id:              zendesk_ticket.id,
         title:           zendesk_ticket.subject,
         note:            zendesk_ticket.description,
         group_id:        @zendesk_group_mapping[ zendesk_ticket.group_id ] || 1,
@@ -708,7 +677,13 @@ module Import::Zendesk
                                                        end
       end
 
+      local_ticket = Ticket.find_by(id: local_ticket_fields[:id])
+      if local_ticket
+        local_ticket.update_attributes(local_ticket_fields)
+      else
         local_ticket = Ticket.create(local_ticket_fields)
+        _reset_pk('tickets')
+      end
 
       zendesk_ticket_tags = []
       zendesk_ticket.tags.each { |tag|
@@ -735,6 +710,7 @@ module Import::Zendesk
           ticket_id:     local_ticket.id,
           body:          zendesk_article.html_body,
           internal:      !zendesk_article.public,
+          message_id:    zendesk_article.id,
           updated_by_id: @zendesk_user_mapping[ zendesk_article.author_id ] || 1,
           created_by_id: @zendesk_user_mapping[ zendesk_article.author_id ] || 1,
         }
@@ -750,20 +726,14 @@ module Import::Zendesk
                                            end
 
         if zendesk_article.via.channel == 'web'
-          local_article_fields[:message_id] = zendesk_article.id
           local_article_fields[:type_id]    = article_type_web.id
         elsif zendesk_article.via.channel == 'email'
           local_article_fields[:from]       = zendesk_article.via.source.from.address
           local_article_fields[:to]         = zendesk_article.via.source.to.address # Notice zendesk_article.via.from.original_recipients=[\"another@gmail.com\", \"support@example.zendesk.com\"]
-          local_article_fields[:message_id] = zendesk_article.id
           local_article_fields[:type_id]    = article_type_email.id
         elsif zendesk_article.via.channel == 'sample_ticket'
-          local_article_fields[:message_id] = zendesk_article.id
           local_article_fields[:type_id]    = article_type_note.id
         elsif zendesk_article.via.channel == 'twitter'
-          local_article_fields[:message_id] = zendesk_article.id
-
-          # TODO
           local_article_fields[:type_id] = if zendesk_article.via.source.rel == 'mention'
                                              article_type_twitter_status.id
                                            else
@@ -774,9 +744,7 @@ module Import::Zendesk
 
           local_article_fields[:from] = zendesk_article.via.source.from.facebook_id
           local_article_fields[:to]   = zendesk_article.via.source.to.facebook_id
-          local_article_fields[:message_id] = zendesk_article.id
 
-          # TODO
           local_article_fields[:type_id] = if zendesk_article.via.source.rel == 'post'
                                              article_type_facebook_feed_post.id
                                            else
@@ -785,7 +753,12 @@ module Import::Zendesk
         end
 
         # create article
+        local_article = Ticket::Article.find_by(message_id: local_article_fields[:message_id])
+        if local_article
+          local_article.update_attributes(local_article_fields)
+        else
           local_article = Ticket::Article.create( local_article_fields )
+        end
 
         zendesk_attachments = zendesk_article.attachments
 
@@ -842,12 +815,7 @@ module Import::Zendesk
   # https://developer.zendesk.com/rest_api/docs/core/macros
   def import_macros
 
-    zendesk_macros = []
+    @client.macros.all! { |zendesk_macro|
-    @client.macros.all { |zendesk_macro|
-      zendesk_macros.push(zendesk_macro)
-    }
-
-    zendesk_macros.each { |zendesk_macro|
 
       # TODO
       next if !zendesk_macro.active
@@ -899,12 +867,7 @@ module Import::Zendesk
   # https://developer.zendesk.com/rest_api/docs/core/views
   def import_views
 
-    zendesk_views = []
+    @client.views.all! { |zendesk_view|
-    @client.views.all { |zendesk_view|
-      zendesk_views.push(zendesk_view)
-    }
-
-    zendesk_views.each { |zendesk_view|
 
       # "url"         => "https://example.zendesk.com/api/v2/views/59511071.json"
       # "id"          => 59511071
@@ -1033,12 +996,7 @@ module Import::Zendesk
   # https://developer.zendesk.com/rest_api/docs/core/automations
   def import_automations
 
-    zendesk_automations = []
+    @client.automations.all! { |zendesk_automation|
-    @client.automations.all { |zendesk_automation|
-      zendesk_automations.push(zendesk_automation)
-    }
-
-    zendesk_automations.each { |zendesk_automation|
 
       # "url"        => "https://example.zendesk.com/api/v2/automations/60037892.json"
       # "id"         => 60037892
@@ -1077,4 +1035,10 @@ module Import::Zendesk
     }
   end
 
+  # reset primary key sequences
+  def self._reset_pk(table)
+    return if ActiveRecord::Base.connection_config[:adapter] != 'postgresql'
+    ActiveRecord::Base.connection.reset_pk_sequence!(table)
+  end
+
 end

public/assets/tests/core.js

@@ -274,6 +274,18 @@ test( "i18n", function() {
   translated = App.i18n.translateContent('%s %s test', 123, 'xxx');
   equal( translated, '123 xxx test', 'de-de - %s %s' );
 
+  translated = App.i18n.translateContent('*%s* %s test', 123, 'xxx');
+  equal( translated, '<b>123</b> xxx test', 'de-de - *%s* %s' );
+
+  translated = App.i18n.translateContent('_%s_ %s test', 123, 'xxx');
+  equal( translated, '<u>123</u> xxx test', 'de-de - _%s_ %s' );
+
+  translated = App.i18n.translateContent('§%s§ %s test', 123, 'xxx');
+  equal( translated, '<kbd>123</kbd> xxx test', 'de-de - §%s§ %s' );
+
+  translated = App.i18n.translateContent('\'%s\' %s test', 123, 'xxx');
+  equal( translated, '&#39;123&#39; xxx test', 'de-de - \'%s\' %s' );
+
   translated = App.i18n.translateContent('<test&now>//*äöüß');
   equal( translated, '&lt;test&amp;now&gt;//*äöüß', 'de - <test&now>//*äöüß' );
 
@@ -299,6 +311,18 @@ test( "i18n", function() {
   translated = App.i18n.translateContent('%s %s test', 123, 'xxx');
   equal( translated, '123 xxx test', 'en-us - %s %s' );
 
+  translated = App.i18n.translateContent('*%s* %s test', 123, 'xxx');
+  equal( translated, '<b>123</b> xxx test', 'en-us - *%s* %s' );
+
+  translated = App.i18n.translateContent('_%s_ %s test', 123, 'xxx');
+  equal( translated, '<u>123</u> xxx test', 'en-us - _%s_ %s' );
+
+  translated = App.i18n.translateContent('§%s§ %s test', 123, 'xxx');
+  equal( translated, '<kbd>123</kbd> xxx test', 'en-us - §%s§ %s' );
+
+  translated = App.i18n.translateContent('\'%s\' %s test', 123, 'xxx');
+  equal( translated, '&#39;123&#39; xxx test', 'en-us - \'%s\' %s' );
+
   translated = App.i18n.translateContent('<test&now>');
   equal( translated, '&lt;test&amp;now&gt;', 'en-us - <test&now>' );
 

test/browser_test_helper.rb

@@ -156,6 +156,12 @@ class TestCase < Test::Unit::TestCase
           fail 'auto wizard login failed'
         end
         assert(true, 'auto wizard login ok')
+
+        clues_close(
+          browser: instance,
+          optional: true,
+        )
+
         return
       end
       screenshot(browser: instance, comment: 'login_failed')
@@ -182,6 +188,12 @@ class TestCase < Test::Unit::TestCase
       screenshot(browser: instance, comment: 'login_failed')
       fail 'login failed'
     end
+
+    clues_close(
+      browser: instance,
+      optional: true,
+    )
+
     screenshot(browser: instance, comment: 'login_ok')
     assert(true, 'login ok')
     login
@@ -217,6 +229,32 @@ class TestCase < Test::Unit::TestCase
     fail 'no login box found, seems logout was not successfully!'
   end
 
+=begin
+
+  clues_close(
+    browser: browser1,
+    optional: false,
+  )
+
+=end
+
+  def clues_close(params = {})
+    switch_window_focus(params)
+    log('clues_close', params)
+
+    instance = params[:browser] || @browser
+
+    clues = instance.find_elements({ css: '.js-modal--clue .js-close' })[0]
+    if !params[:optional] && !clues
+      screenshot(browser: instance, comment: 'no_clues')
+      fail 'Unable to closes clues, no clues found!'
+    end
+    return if !clues
+    instance.execute_script("$('.js-modal--clue .js-close').click()")
+    assert(true, 'clues closed')
+    sleep 4
+  end
+
 =begin
 
   location(

test/fixtures/mail36.box

@@ -0,0 +1,70 @@
+Return-Path: <m.Smith@example.com>
+X-Original-To: me@example.com
+Delivered-To: martin@arber.example.com
+Received-SPF: softfail (example.com: Sender is not authorized by default to use 'm.Smith@example.com' in 'mfrom' identity, however domain is not currently prepared for false failures (mechanism '~all' matched)) receiver=arber.example.com; identity=mailfrom; envelope-from="m.Smith@example.com"; helo=mout.web.de; client-ip=212.227.15.14
+Received: from mout.web.de (mout.web.de [2.2.1.1])
+  by arber.example.com (Postfix) with ESMTPS id CC5CF61391
+  for <me@example.com>; Wed,  3 Feb 2016 13:23:33 +0100 (CET)
+Received: from [79.228.218.253] by 3capp-webde-bs15.server.lan (via HTTP);
+ Wed, 3 Feb 2016 13:23:33 +0100
+MIME-Version: 1.0
+Message-ID: <trinity-147fd84a-1e14-4765-bbc0-8c1387385e8f-1454502213303@3capp-webde-bs15>
+From: "Martin Smith" <m.Smith@example.com>
+To: "Martin Edenhofer" <me@example.com>
+Subject: Fw: Zugangsdaten
+Content-Type: text/html; charset=UTF-8
+Date: Wed, 3 Feb 2016 13:23:33 +0100
+Importance: normal
+Sensitivity: Normal
+References: <70E61C7E-7508-45D9-918E-D890862641E1@example.com>,
+ <trinity-0f474eb0-4274-4af8-b928-83c21e7881eb-1454499808226@3capp-webde-bs15>
+X-UI-Message-Type: mail
+X-Priority: 3
+X-Provags-ID: V03:K0:/WfykMPf5Mwa0ZvXBNkPO5anKRmg15X0kEGEx6sir6T
+ Iu1DfMCe1Rqe3ptJJPM6rUy7U0VBf9/N8eAXiGMlekWzR4A1KD
+ t2D3jKxbBmHQTLoPNpOLpQkO86WZPkGEIRvi4GzGt6y7+AF6Wr
+ YKe4AHIigSb7TubsOEGhV8vRzB7oObrecn+X9vfQD1vgQextTn
+ aZrl8Uz4Iq8Qgc9HaDcg2+IG7ZBMKeTgKGlqNqOEpj76pRy3il
+ HfkGfFxxgbnKg/RK0X0oC1rwgMubWuAxwA97c6AeTLFnPJxtPt ZQu4v0=
+X-UI-Out-Filterresults: notjunk:1;V01:K0:Z3b52B2Tvas=:1Ly2mLCISrNqxwJZwsSJvd
+ ggRZBL9pBdcfKBkFAX6sMmwK+lPYbULi0XgW1MYCDo1JffR9/0dMVKxNGebwN6cBYp9BOZ4PL
+ c12fINf2qyNQpOUhI5OGSsdltK9XZqPk1MVBK2VoGF2HUo+lBhtzt9ilmD8zdMgXTla9YzQfu
+ mEm90UGBuITr3Cqln3YOV8nH24PTYE0nvkqLFRENEpR3cUGFxTYWiImuDjr8x+GaUcdqoa7EP
+ jxQQgSn011n3PozpFcDaw/09WrmkwJ4BlfXbu5jKdQR1X1hzSUrXxniCy1DY2QtX5OqPu+CnA
+ LrrHBQM4+Arxzd438ajIFoUlswodEY5HGOERMC4SxORgirHKkQz117HjPuPCHoLHqf+zmXgS5
+ k68l59J5dk2qb1UvcidOMMMYyLEE0Le0K88qs8doKy5RnQZz+butudnLd2NsNZtyWPFbxZu3S
+ Vb8PRK9Gng==
+
+<html><head></head><body><div style="font-family: Verdana;font-size: 12.0px;"><div><br/>
+&nbsp;</div>
+
+<div class="signature">--&nbsp;<br/>
+don&#39;t&nbsp;cry&nbsp;-&nbsp;work!&nbsp;(Rainald&nbsp;Goetz)</div>
+
+<div>&nbsp;
+<div>&nbsp;
+<div name="quote" style="margin:10px 5px 5px 10px; padding: 10px 0 10px 10px; border-left:2px solid #C3D9E5; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">
+<div style="margin:0 0 10px 0;"><b>Gesendet:</b>&nbsp;Mittwoch, 03. Februar 2016 um 12:43 Uhr<br/>
+<b>Von:</b>&nbsp;&quot;Martin Smith&quot; &lt;m.Smith@example.com&gt;<br/>
+<b>An:</b>&nbsp;linuxhotel@zammad.com<br/>
+<b>Betreff:</b>&nbsp;Fw: Zugangsdaten</div>
+
+<div name="quoted-content">
+<div style="font-family: Verdana;font-size: 12.0px;">
+<div><br/>
+&nbsp;</div>
+
+<div class="signature">--&nbsp;<br/>
+don&#39;t&nbsp;cry&nbsp;-&nbsp;work!&nbsp;(Rainald&nbsp;Goetz)</div>
+
+<div>&nbsp;
+<div>&nbsp;
+<div style="margin: 10.0px 5.0px 5.0px 10.0px;padding: 10.0px 0 10.0px 10.0px;border-left: 2.0px solid rgb(195,217,229);">
+<div style="margin: 0 0 10.0px 0;"><b>Gesendet:</b>&nbsp;Freitag, 22. Januar 2016 um 11:52 Uhr<br/>
+<b>Von:</b>&nbsp;&quot;Martin Edenhofer&quot; &lt;me@example.com&gt;<br/>
+<b>An:</b>&nbsp;m.Smith@example.com<br/>
+<b>Betreff:</b>&nbsp;Zugangsdaten</div>
+
+<div>Um noch vertrauter zu werden, kannst Du mit einen externen E-Mail Account (z. B. <a href="http://web.de" target="_blank">web.de</a>) mal ein wenig selber &ldquo;spielen&rdquo;. :)</div>
+
+</body></html>

test/integration/auto_wizard_test.rb

@@ -29,6 +29,8 @@ class AutoWizardTest < TestCase
       timeout: 20,
     )
 
+    clues_close
+
     organization_open_by_search(
       value: 'Demo Organization',
     )

test/integration/zendesk_import_browser_test.rb

@@ -79,17 +79,32 @@ class ZendeskImportBrowserTest < TestCase
     click(css: '.js-migration-start')
 
     watch_for(
-      css: 'body',
+      css:     '.js-group .js-done',
-      value: 'login',
+      value:   '2',
+      timeout: 60,
+    )
+
+    watch_for(
+      css:     '.js-organization .js-done',
+      value:   '1',
+      timeout: 60,
+    )
+
+    watch_for(
+      css:   '.js-user .js-done',
+      value: '141',
+      timeout: 60,
+    )
+
+    watch_for(
+      css:     '.js-ticket .js-done',
+      value:   '143',
       timeout: 300,
     )
 
-    assert_equal( 143, User.count, 'users' )
+    watch_for(
-    assert_equal( 3, Group.count, 'groups' )
+      css: 'body',
-    assert_equal( 5, Role.count, 'roles' )
+      value: 'login',
-    assert_equal( 2, Organization.count, 'organizations' )
+    )
-    assert_equal( 144, Ticket.count, 'tickets' )
-    assert_equal( 151, Ticket::Article.count, 'ticket articles' )
-    assert_equal( 2, Store.count, 'ticket article attachments' )
   end
 end

test/integration/zendesk_import_test.rb

@@ -48,7 +48,7 @@ class ZendeskImportTest < ActiveSupport::TestCase
     assert_equal( 3, Group.count, 'groups' )
     assert_equal( 5, Role.count, 'roles' )
     assert_equal( 2, Organization.count, 'organizations' )
-    assert_equal( 144, Ticket.count, 'tickets' )
+    assert_equal( 143, Ticket.count, 'tickets' )
     assert_equal( 151, Ticket::Article.count, 'ticket articles' )
     assert_equal( 2, Store.count, 'ticket article attachments' )
 
@@ -275,10 +275,10 @@ class ZendeskImportTest < ActiveSupport::TestCase
 
     checks = [
       {
-        id: 3,
+        id: 2,
         data: {
           title:                    'test',
-          note:                     'test email',
+          note:                     'This is the first comment. Feel free to delete this sample ticket.',
           create_article_type_id:   1,
           create_article_sender_id: 2,
           article_count:            2,
@@ -290,6 +290,38 @@ class ZendeskImportTest < ActiveSupport::TestCase
           organization_id:          2,
         },
       },
+      {
+        id: 3,
+        data: {
+          title:                    'Bob Smith, here is the test ticket you requested',
+          note:                     'test email',
+          create_article_type_id:   10,
+          create_article_sender_id: 2,
+          article_count:            4,
+          state_id:                 3,
+          group_id:                 3,
+          priority_id:              1,
+          owner_id:                 1,
+          customer_id:              7,
+          organization_id:          nil,
+        },
+      },
+      {
+        id: 5,
+        data: {
+          title:                    'Twitter',
+          note:                     '@DesafioCaracol sh q acaso sto se vale ver el jueg...',
+          create_article_type_id:   6,
+          create_article_sender_id: 2,
+          article_count:            1,
+          state_id:                 1,
+          group_id:                 3,
+          priority_id:              2,
+          owner_id:                 1,
+          customer_id:              91,
+          organization_id:          nil,
+        },
+      },
       {
         id: 143,
         data: {
@@ -306,38 +338,6 @@ class ZendeskImportTest < ActiveSupport::TestCase
           organization_id:          nil,
         },
       },
-      {
-        id: 5,
-        data: {
-          title:                    'Twitter',
-          note:                     '@DesafioCaracol sh q acaso sto se vale ver el jueg...',
-          create_article_type_id:   6,
-          create_article_sender_id: 2,
-          article_count:            1,
-          state_id:                 1,
-          group_id:                 3,
-          priority_id:              2,
-          owner_id:                 1,
-          customer_id:              90,
-          organization_id:          nil,
-        },
-      },
-      {
-        id: 2,
-        data: {
-          title:                    'This is a sample ticket requested and submitted by you',
-          note:                     'This is the first comment. Feel free to delete this sample ticket.',
-          create_article_type_id:   10,
-          create_article_sender_id: 1,
-          article_count:            4,
-          state_id:                 3,
-          group_id:                 3,
-          priority_id:              3,
-          owner_id:                 1,
-          customer_id:              4,
-          organization_id:          2,
-        },
-      },
       # {
       #   id: ,
       #   data: {
@@ -359,16 +359,16 @@ class ZendeskImportTest < ActiveSupport::TestCase
     checks.each { |check|
       ticket = Ticket.find( check[:id] )
 
-      assert_equal( check[:data][:title], ticket.title, 'title' )
+      assert_equal( check[:data][:title], ticket.title, "title of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:create_article_type_id], ticket.create_article_type_id, 'created_article_type_id' )
+      assert_equal( check[:data][:create_article_type_id], ticket.create_article_type_id, "created_article_type_id of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:create_article_sender_id], ticket.create_article_sender_id, 'created_article_sender_id' )
+      assert_equal( check[:data][:create_article_sender_id], ticket.create_article_sender_id, "created_article_sender_id of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:article_count], ticket.article_count, 'article_count' )
+      assert_equal( check[:data][:article_count], ticket.article_count, "article_count of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:state_id], ticket.state.id, 'state_id' )
+      assert_equal( check[:data][:state_id], ticket.state.id, "state_id of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:group_id], ticket.group.id, 'group_id' )
+      assert_equal( check[:data][:group_id], ticket.group.id, "group_id of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:priority_id], ticket.priority.id, 'priority_id' )
+      assert_equal( check[:data][:priority_id], ticket.priority.id, "priority_id of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:owner_id], ticket.owner.id, 'owner_id' )
+      assert_equal( check[:data][:owner_id], ticket.owner.id, "owner_id of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:customer_id], ticket.customer.id, 'customer_id' )
+      assert_equal( check[:data][:customer_id], ticket.customer.id, "customer_id of Ticket.find(#{check[:id]})" )
-      assert_equal( check[:data][:organization_id], ticket.organization.try(:id), 'organization_id' )
+      assert_equal( check[:data][:organization_id], ticket.organization.try(:id), "organization_id of Ticket.find(#{check[:id]})" )
     }
   end
 

test/unit/aaa_string_test.rb

@@ -132,7 +132,7 @@ class AaaStringTest < ActiveSupport::TestCase
     html = ' line&nbsp;1<br>
 you<br/>
 -----&amp;'
-    should = 'line 1
+    should = 'line 1
 you
 -----&'
     assert_equal( should, html.html2text)

test/unit/email_parser_test.rb

@@ -86,7 +86,7 @@ Liebe Grüße!
       },
       {
         data: IO.read('test/fixtures/mail6.box'),
-        body_md5: '6229bcc5fc1396445d781daf3c12a285',
+        body_md5: '683ac042e94e99a8bb5e8ced7893b1d7',
         params: {
           from: '"Hans BÄKOSchönland" <me@bogen.net>',
           from_email: 'me@bogen.net',
@@ -97,9 +97,9 @@ Liebe Grüße!
 ___
  [1] Compare Cable, DSL or Satellite plans: As low as $2.95.
 
-Test1:8
+Test1:–
 Test2:&
-Test3:&ni;
+Test3:∋
 Test4:&
 Test5:=
 
@@ -328,7 +328,7 @@ Hof
       # spam email
       {
         data: IO.read('test/fixtures/mail16.box'),
-        body_md5: '5e96cc53e78c0e44523502ee50647808',
+        body_md5: '91e698a1ba3679dff398ba3587b3f3d9',
         params: {
           from: nil,
           from_email: 'vipyimin@126.com',
@@ -373,7 +373,7 @@ Hof
       },
       {
         data: IO.read('test/fixtures/mail20.box'),
-        body_md5: '646e803f30cddf06db90f426df3672c1',
+        body_md5: 'ddcbbb850491ae9a174c4f1e42309f84',
         params: {
           from: 'Health and Care-Mall <drugs-cheapest8@sicor.com>',
           from_email: 'drugs-cheapest8@sicor.com',
@@ -382,28 +382,28 @@ Hof
           to: 'info2@znuny.com',
           body: "________________________________________________________________________Yeah but even when they. Beth liî ed her neck as well
 
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-2&gamma;&dArr;B[1] cwspC&ensp;L8I C K88H E1R?E2e31 !Calm dylan for school today.
+çγ⇓B[1] cwspC L I C K  H E R Eëe3¸ !Calm dylan for school today.
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 Please matt on his neck. Okay matt huï ed into your mind Since her head to check dylan. Where dylan matt got up there 
-1&Egrave;&plusmn;&Alpha;AYQ1dN12&upsih;XT00&Agrave;vI&or;&iacute;o8-1b&reg;8A&Epsilon;1V4Lg&Otilde;&uarr;7LKtgcEiw1yR5Y22GRA1&deg;I10C2C2Ti&uuml;/2wc0Ax211S&Uuml;&Acirc;2&OElig;T&Aacute;22&ograve;HpN&acirc;&ugrave;M6&Egrave;10A5Tb1:Simmons and now you really is what. Matt picked up this moment later that. 
+1ȱΑAYQªdN¬ÚϒXT00ÀvI∨ío8-½b®8AΕºV4LgÕ↑7LKtgcEiw­yR5YýæGRA1°I¿0CïCàTiü/þwc0Ax211SÜÂùŒTÁ2êòHpNâùM6Ⱦ0A5Tb»:Simmons and now you really is what. Matt picked up this moment later that. 
-251yV922Yeg1&uarr;DnJ3l4t22b1os&prod;jll&divide;iS2iwB&Icirc;4n021&Ouml; 1f&divide;2a11l2su&Uacute;82 2LCblgvN&frac12;o1oP3wn&spades;90 FZora&M&trade;xs&Kappa;bb1 251&xi;$12&middot;22iG2&nabla;1&supe;&Xi;&not;3.0P0&kappa;53V1203&Yacute;Yz 2X&cent;BAZ4Kwddu2vvuB&uarr;&Beta;a1&rsquo;THi0&mdash;93rZ&epsilon;j0 1r&Mu;1a2111s71&Iota;f 8&dArr;2olW&bdquo;62o6yH&yen;wKZ&and;6 21h2aKJ&ldquo;&real;s48I&Igrave; 21&not;1$Z&Sigma;122&ntilde;26B42YMZ.21V19f10&aring;54&lceil;R8 
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-2w\"9N2gB&Agrave;a2S&ecirc;1s&cong;gG&Ocirc;o0Dn4n&crarr;&gamma;7&otimes;eS7e2xf3Jd q&divide;CMa221isNMZp zz0&tilde;l&Kappa;Lw8o229ww1&sect;Qu 1D&lceil;&iacute;a2212sJ811 3o&ugrave;2$&brvbar;1N&real;1>R2t7WPM1.181D92k5D9&lowast;8&asymp;R l131Sj1&Psi;8p&Sigma;2K&ugrave;i6rr2rb&Ucirc;u&not;i2V&lowast;&prod;v5&ordf;10a27B1 &Uacute;&diams;&Xi;sa9j3&chi;sa1i&Omicron; Oi&weierp;ml6&oacute;f2owbz&forall;wA6&ugrave;&rarr; 22b2ai1wbs&diams;&beta;Gs 281i$i&Agrave;&circ;12&sup;2wC82n8o.13NJ9S11&Theta;0P1Sd 
+÷w\"9N2gBÀaðSê¢s≅gGÔo0Dn4n↵γ7⊗eS7eýxf3Jd q÷CMaÍä³isNMZp zz0˜lΚLw8oë29ww¤§Qu ¥D⌈íaýË¢ésJ8Á¬ 3oùÙ$¦1Nℜ1>Rét7WPM¨.¶8¹D92k5D9∗8≈R l©3ªSj·Ψ8pΣïKùi6rrÔrbÛu¬i2V∗∏v5ª10a27BÁ Ú♦Ξsa9j3χsa¯iΟ Oi℘ml6óféowbz∀wA6ù→ ñ×bàai´wbs♦βGs Ù81i$iÀˆ12⊃2wC82n8o.µ3NJ9S1©Θ0P1Sd 
 What made no one in each time. Mommy was thinking of course beth. Everything you need the same thing 
-P2EVG29srEx&lArr;9oN3U1yE2i2OR5k&Ccedil;&yuml;A&Tau;&eta;&nu;ULP&iquest;&and;q R5&iquest;FHt7J6E&raquo;1C&empty;A2&exist;aVLu&lowast;&cent;tT&lang;21&scaron;Hq9N&eacute;: 
+PïEVGÿ9srEx⇐9oN3U®yEÎi2OR5kÇÿAΤηνULP¿∧q R5¿FHt7J6E»¯C∅Aå∃aVLu∗¢tT〈2ÚHq9Né: 
-&perp;&THORN;21T11BrrC712ad&scaron;6lmzb16ai07tdBo&times;Kop&iacute;&Rho;1lj4Hy 2a&Oacute;1a&Ouml;&iacute;&notin;&Oacute;s1a2&rsquo; 4D1kleow2o3&ndash;12wjR&le;&Pi; 1Rh2af27&cong;s26u2 8NLV$&cup;&dArr;1&darr;1Y&para;21.v2&Egrave;232S7202n11 m5VKZy3K2i&ntilde;21Dt&Uacute;2HrhGaMvr5&iuml;R1o11nam&Mu;w22anFu8x7&lceil;sU E4cva11&epsilon;&trade;s7&Alpha;GO dA35ld&ntilde;&Igrave;&egrave;oA&xi;I1wXK2n f1x&frac34;a&prod;7ffs&dagger;222 5msC$72t10z&bdquo;n2.it1T7O8vt5182&middot; J&iuml;12Pk&aacute;O1rn2rAo8s5&empty;z&mdash;4Rha11t&tilde;cq5Y&Chi; &Tau;Q2ra2&rfloor;4&sup1;s&Uuml;51&sect; 2VB&iota;luw2ioL32Bw1111 5&isin;22a1I22s&scaron;&Ucirc;21 G17&rho;$kJM80&sim;&ang;&alefsym;l.J1Km3212&sup;52&eacute;&frac14;&sect; p121A1NU0c&yen;x2fo&lang;22cm14QGpHEj7lnDPVieV21a&Pi;2H7 1j26azBSes&euml;1c9 &acute;2&Ugrave;&not;l0n21o22RVw1X1&Iuml; &alpha;V21a&cong;&sigma;1Zs&sect;jJ&aring; 3pFN$1Kf821Y&Omicron;7.32Y95J&Alpha;q&Yuml;0v91Q 
+⊥ÞÞ¨T¦ªBrrC7³2adš6lmzb¨6ai07tdBo×KopíΡÄlj4Hy ÝaÓ1aÖí∉Ós1aá’ 4D­kleowËo3–1ÍwjR≤Π £RhÈafà7≅sù6u2 8NLV$∪⇓»↓1Y¶2µ.vßÈ23ÖS7û0Ün¬Ä m5VKZy3KÎiñë¹DtÚ2HrhGaMvr5ïR«oÂ1namΜwÐãanFu8x7⌈sU E4cva£Âε™s7ΑGO dA35ldñÌèoAξI1wXKïn f¼x¾a∏7ffs†ìÖð 5msC$7Ët¦0z„n÷.it¡T7O8vt5¼8å· Jï1ÏPkáO¶rnùrAo8s5∅z—4Rha1®t˜cq5YΧ ΤQÍraÑ⌋4¹sÜ5²§ ûVBιluwóioL3ëBw£±1¶ 5∈àáa1IÊ2sšÛÛ G´7ρ$kJM80∼∠ℵl.J1Km32µÚ⊃5ã鼧 p°ÿ­A¹NU0c¥xçfo〈Øácm14QGpHEj7lnDPVieV2¶aΠ2H7 ²j26azBSesë1c9 ´2Ù¬l0nò¤oõâRVw¦X´Ï αVõ­a≅σ¼Zs§jJå 3pFN$¾Kf821YΟ7.3ÍY95JΑqŸ0v9ÄQ 
-&ntilde;&uarr;yjP&Tau;1u6rFwhNeCO&piv;2d5&Gamma;&ecirc;cne&frac14;a0iTF15sxUS0o88&alefsym;1la&Aring;T&weierp;oOB11n2111e&and;Kpf &upsilon;98&xi;abp&dagger;3sj82& 9&copy;Bol2AWSo7wNgw21mM tteQat0&piv;2s4&equiv;N&Ccedil; &Otilde;&AElig;1&Theta;$2R2q0117&ordf;.mt111&mdash;uwF57H&clubs;f &aelig;&cup;HYSj&psi;3By&scaron;1g1ndX15t1126hZ&rArr;y2r82mdowy2di&psi;8Y&Eta;d0r&scaron;&Scaron; N029a13I&brvbar;sQa&yacute;2 20Y7lZ118o&int;50&Ccedil;w1\"1&Zeta; n6&Uuml;&ge;a&nabla;l&szlig;nsF&rsaquo;J9 1D&Omicron;K$142L0S7z2.Ta2X31R9953911 
+ñ↑yjPΤ1u6rFwhNeCOϖúd5Γêcne¼a0iTF¹5sxUS0o88ℵªlaÅT℘oOBÀ¹në·­1e∧Kpf υ98ξabp†3sj8â& 9©BolÎAWSo7wNgwø¦mM tteQat0ϖ2s4≡NÇ ÕƦΘ$ùRÓq0·Ã7ª.mt¾³1—uwF57H♣f æ∪HYSjψ3Byš²g¤ndXÀ5tµ¯ò6hZ⇒yÿr8ÿmdowyðdiψ8YΗd0ršŠ N0Ý9aÃ3I¦sQaýê Õ0Y7lZ¯18o∫50Çwµ\"©Ζ n6Ü≥a∇lßnsF›J9 ºDΟK$Á4ÉL0S7zÖ.Ta2X3²R995391¡ 
 Turning to mess up with. Well that to give her face Another for what she found it then. Since the best to hear 
-GX1&diams;Ca2isA18&iexcl;bN2&icirc;81A22z&Theta;D&nabla;tNXIfWi&ndash;Ap2WYNYF1b &ne;7y&phi;Dpj6&copy;R04E1U1&ntilde;n7G1o2jS111&ni;TC&perp;&pi;&Euml;O1&lowast;21RtS2wE6621 &nu;222ASi21DP&ldquo;8&lambda;V&and;W&sdot;OA2g6qNtNp1T269XA7&yen;11GGI6SEwU22S3&Chi;12!Okay let matt climbed in front door. Well then dropped the best she kissed 
+GX°♦Ca2isA¾8¡bNÉî8ÂAöÜzΘD∇tNXIfWi–Ap2WYNYF®b ≠7yφDpj6©R04EÂU´ñn7GÆoÌjS³Á∋TC⊥πËO1∗÷©RtS2wE66è­ νÑêéASi21DP“8λV∧W⋅OAÖg6qNtNp1T269XA7¥À²GGI6SEwU2íS3Χ1â!Okay let matt climbed in front door. Well then dropped the best she kissed 
-122C>&Phi;221 flQkWM&Scaron;tvo2dV1rT1ZtlN6R9dZ12LwuD19i3B5Fdc&AElig;l2eSwJd K1tDDfoX&plusmn;evr&yacute;wlK7P&divide;i1e13v2z&egrave;Ce&not;&Mu;&clubs;&Nu;rGhs2y172Y!gZp&aacute; R6O4O112&ni;r92Z1dB6i1e2&sigma;&sim;&Oacute;rCZ1s 122I31e2&curren;+&rceil;C&ecirc;U 1k6wG1c&sbquo;1o60AJoR72sd3i11s22pt &Oslash;277a2&forall;f5np&curren;n2duE8&rArr; 21SHGJVAtew&nabla;L&euml;t&sigmaf;2D2 6k28FgQQ&sub;R81L2EI2&notin;iEH&Iacute;&Eacute;3 H2r5Af1qxim&sigmaf;&rho;&Dagger;r6&copy;2jmWv92aW21giAC21lM&rfloor;1k 2V2&cedil;S2&ugrave;&theta;2h15B&Iota;i&lowast;ttEp8&cent;EPpSzWJi32U2n5&igrave;Ihgx8n&rceil;!j&prod;e5 
+¤ÊüC>ΦÉí© flQkWMŠtvoÐdV¯rT´ZtlN6R9dZ¾ïLwuD¢9i3B5FdcÆlÝeSwJd KªtDDfoX±evrýwlK7P÷i§e³3vÎzèCe¬Μ♣ΝrGhsáy°72Y!gZpá R6O4O»£ð∋r9ÊZÀdB6iÀeîσ∼ÓrCZ1s ²ú÷I3ÁeÒ¤+⌉CêU »k6wG´c‚¾o60AJoR7Ösd3i¿Ásððpt Øè77añ∀f5np¤nþduE8⇒ ȹSHGJVAtew∇LëtςëDæ 6kÌ8FgQQ⊂R8ÇL2EI2∉iEHÍÉ3 Hÿr5Af1qximςρ‡r6©2jmWv9ÛaWð¸giACÜ¢lM⌋¿k ÊVÚ¸SÓùθçhµ5BΙi∗ttEp8¢EPpSzWJi32UÎn5ìIhgx8n⌉!j∏e5 
-x1qJ>mC7f 512y1GA420lCQe09s9u%uks&atilde; &psi;2X5A4g3nu&larr;&Tau;yst72pMh&scaron;g12e&rang;p&Uacute;1n1Y&fnof;&Scaron;t&Eacute;2LGizqQ&darr;c3t&Ugrave;I &oelig;&iuml;bXMK&Ucirc;RSertj2d\"Ot2ss581!oo2i F&Acirc;W2EW2DDx7hI2p&Phi;S2Bi2drUr&hArr;J<2a1&Alpha;zwt01p2i28R2oH21&Auml;n172r 1122DYvO7ak21ht204&Pi;e&part;&lambda;11 12dUo&omicron;1X3fc631 e&&cup;GOxT3CvXcO1e3K2&nu;r31y2 262z31&infin;I1 P&igrave;&exist;zYt6F4e6&egrave;&dArr;va5229rk&Theta;32sKP5R!&iota;&micro;mz 
+x¯qJ>mC7f 5ºñy1GA4Ý0lCQe09s9u%uksã ψìX5A4g3nu←Τyst7ÍpMhšgÀÖe〉pÚ£n¼YƒŠtÉÚLGizqQ↓c3tÙI œïbXMKÛRSertj×d\"OtÊss58®!oo2i FÂWáEWøDDx7hIÕpΦSôBiÒdrUr⇔J<Õa1Αzwt0°p×ià8RÌoHÛ1Än¥7ÿr ¯¥õàDYvO7aká»htì04Πe∂λÇ1 1ÈdUoο°X3fc63¶ e&∪GOxT3CvXcO·e3KËνr3¸y2 26Ëz3Ã∞I± Pì∃zYt6F4e6è⇓va5÷þ9rkΘ3äsKP5R!ιµmz 
-3212>22&prime;L 2&oacute;B&perp;S&cap;OQMe&yacute;&notin;2&Phi;c229Tu2a&int;dr25&ucirc;MeLk92 121OO&oslash;9oKn&yuml;&psi;&Agrave;Wl7H2&empty;i9&rho;&Egrave;2ni2&bull;2eXPx&iacute; 1251SUqtBh72a5otSZ9p222Dpf1&Yacute;2i2&omega;bjn11&Yuml;2gs2h&minus; b&aring;2swx2oSiq8hvt2262h&lceil;b&sup2;S 26&thorn;SVBEFCi2U&agrave;ds9&Ntilde;1&Epsilon;a11&xi;2,1&bdquo;wv jw7AMK2&harr;la2G91s23&laquo;etuB2keD&atilde;2&igrave;r1&uml;IeC&frac34;Ea&Auml;ao&divide;&Prime;&and;r>6e1d9D21,mtS2 I&lowast;44A1R&circ;2M98zME&cong;Q&Yuml;&ETH;X&sup1;4j6 20n3a1&apos;22nxpl6d832J 06&ETH;9E22&yacute;2-2829c42r2h72&yen;med&frac12;&spades;kc23sPk12&bull;r!&rang;QCa 
+3í1ë>ð2′L 2óB⊥S∩OQMeý∉ÑΦcöè9Tuãa∫drâ5ûMeLk9Ô £æ1OOø9oKnÿψÀWl7HÏ∅i9ρÈÊniâ•ÛeXPxí ´Í5¡SUqtBh7æa5otSZ9pØËÛDpf®ÝÊiÛωbjn¯½Ÿ2gsçh− båÌswxðoSiq8hvtèé6Òh⌈b²S ×6þSVBEFCiøUàds9ѤΕaƧξÜ,1„wv jw7AMKÈ↔laæG9¦së3«etuB2keDãæìr°¨IeC¾EaÄao÷″∧r>6e¸d9DùÇ,mtSö I∗44A¹RˆêM98zME≅QŸÐX¹4j6 î0n3a1'Êânxpl6d83þJ 06Ð9Eïãýã-28Ú9c4ßrØh7è¥med½♠kcñ3sPk¶2•r!〉QCa 
-&Scaron;e21>1&sigma;12 bp&oslash;NERN8eaD61ns7Abhy&plusmn;12&cap; D7sVR8&apos;1Ee22DVfc&tilde;32u72&AElig;qnc23qd2&sim;4&nabla;s&rho;mi5 6212a21&prop;TnQb9sd1M&ugrave;&image; &sum;gM22bN2&para;4c&auml;&frac12;&sube;/4X1&kappa;71f1z &piv;12ECzf&bull;1uMbycs1&bull;9&frac34;ts0T2o3h2DmSs31e7B2&Eacute;r2&sdot;22 &phi;81&Prime;SSX&eth;1u&uacute;I15p58uHp2c2&plusmn;o&part;T1Rrd6sMt&cup;1&micro;&xi;!24Xb
+ŠeÏÀ>Ãσ½å bpøNERN8eaD6Åns7Abhy±Æü∩ D7sVR8'ºEeÿáDVfc˜3ëu7ÏÆqncË3qdÊ∼4∇sρmi5 6æ¾Êaä°∝TnQb9sdÀMùℑ ∑gMÿ2bNð¶4cä½⊆/4X1κ7¥f1z ϖ1úECzf•1uMbycs1•9¾ts0Tào3hêDmSs3Áe7BíÉrô⋅ãÔ φ8Ä″SSXð¤uúI¸5p58uHp2cß±o∂T©Rrd6sMt∪µµξ!é4Xb
 
 Both hands through the fear in front.
 Wade to give it seemed like this. Yeah but one for any longer. Everything you going inside the kids.
@@ -414,7 +414,7 @@ Wade to give it seemed like this. Yeah but one for any longer. Everything you go
       },
       {
         data: IO.read('test/fixtures/mail21.box'),
-        body_md5: '617017ee0b2d1842f410fceaac696230',
+        body_md5: 'c9fb828072385643e528ab3a9ce7f10c',
         params: {
           from: 'Viagra Super Force Online <pharmacy_affordable1@ertelecom.ru>',
           from_email: 'pharmacy_affordable1@ertelecom.ru',
@@ -684,6 +684,42 @@ Weil wir die Echtheit oder Vollständigkeit der in dieser Nachricht enthaltenen
           body: 'some html text',
         },
       },
+      {
+        data: IO.read('test/fixtures/mail36.box'),
+        body_md5: '428327fb533b387b3efca181ae0c25d0',
+        params: {
+          from: 'Martin Smith <m.Smith@example.com>',
+          from_email: 'm.Smith@example.com',
+          from_display_name: 'Martin Smith',
+          subject: 'Fw: Zugangsdaten',
+          to: 'Martin Edenhofer <me@example.com>',
+          body: ' 
+-- 
+don\'t cry - work! (Rainald Goetz)
+ 
+ 
+
+Gesendet: Mittwoch, 03. Februar 2016 um 12:43 Uhr
+Von: "Martin Smith" <m.Smith@example.com>
+An: linuxhotel@zammad.com
+Betreff: Fw: Zugangsdaten
+
+ 
+-- 
+don\'t cry - work! (Rainald Goetz)
+ 
+ 
+
+Gesendet: Freitag, 22. Januar 2016 um 11:52 Uhr
+Von: "Martin Edenhofer" <me@example.com>
+An: m.Smith@example.com
+Betreff: Zugangsdaten
+Um noch vertrauter zu werden, kannst Du mit einen externen E-Mail Account (z. B. [1] web.de) mal ein wenig selber “spielen”. :)
+
+
+[1] http://web.de',
+        },
+      },
     ]
 
     count = 0

test/unit/email_process_test.rb

@@ -141,28 +141,28 @@ Some Text",
           1 => {
             body: "_________________________________________________________________________________Please beth saw his head
 
-92hH3ÿoI221G1¿iH16u-2◊NQ422U1awAq¹JLZμ2IicgT1ζ2Y7⊆t 63‘M236E2Ý→DA2†I048CvJ9A↑3iTc4ÉIΥvXO502N1FJSð1r 154F1HPO11CRxZp tLîT9öXH1b3Es1W mN2Bg3õEbPŒS2fτTóY4 sU2P2ζΔRFkcI21™CÓZ3EΛRq!Cass is good to ask what that 
+9õhH3ÿoIÚõ´GÿiH±6u-û◊NQ4ùäU¹awAq¹JLZμÒIicgT1ζ2Y7⊆t 63‘Mñ36EßÝ→DAå†I048CvJ9A↑3iTc4ÉIΥvXO50ñNÁFJSð­r 154F1HPOÀ£CRxZp tLîT9öXH1b3Es±W mNàBg3õEbPŒSúfτTóY4 sUÖPÒζΔRFkcIÕ1™CÓZ3EΛRq!Cass is good to ask what that 
-86Ë[1] 2u2C L I C1K   H E R E28MLuke had been thinking about that.
+86Ë[1] ÏuÕC L I C K   H E R E28MLuke had been thinking about that.
 Shannon said nothing in fact they. Matt placed the sofa with amy smiled. Since the past him with more. Maybe he checked the phone. Neither did her name only. Ryan then went inside matt.
 Maybe we can have anything you sure. 
-á•XMY2ÅEE12N°kP'dÄ1S4⌉d √p¨HΣ>jE4y4AC22L2“vT∧4tHX1X: 
+á•XMYÍÅEE£ÓN°kP'dÄÅS4⌉d √p¨HΣ>jE4y4ACüûLì“vT∧4tHXÆX: 
-x5VV\"1ti21aaΦ3fg¦z2r1°haeJw n1Va879sÆ3j f1ïl29lo5F1wν11 κψ›a9f4sLsL 2Vo$v3x1¸nz.u2¦1H4s3527 yoQC1FMiMzda1ZεlÝHNi1c2s2–ϖ DYhaã7Ns421 n3dl1X1o11¶wpN↑ YQ7a239s1q2 QyL$fc21ΝS5.5Wy621d5Ä1H 
+x5VV\"¹tiçÂaaΦ3fg¦zèr«°haeJw n§Va879sÆ3j f¶ïlÞ9lo5F¾wν¶1 κψ›a9f4sLsL ùVo$v3x1¸nz.uȦ1H4s35Ô7 yoQCÄFMiMzda¯ZεlÝHNi¬cÚsù–ϖ DYhaã7Ns4Ö· n3dl1XÆo¯µ¶wpN↑ YQ7aé39s1qÓ QyL$fcÕ1ΝS5.5Wy62­d5ĶH 
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test/unit/ticket_notification_test.rb

@@ -86,7 +86,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
     assert(ticket1)
 
     # execute ticket events
-    ENV['SERVER_NAME'] = nil
+    Rails.configuration.webserver_is_active = nil
     Observer::Ticket::Notification.transaction
     #puts Delayed::Job.all.inspect
     Delayed::Worker.new.work_off
@@ -121,7 +121,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
     assert(ticket1)
 
     # execute ticket events
-    ENV['SERVER_NAME'] = 'some_host'
+    Rails.configuration.webserver_is_active = true
     Observer::Ticket::Notification.transaction
     #puts Delayed::Job.all.inspect
     Delayed::Worker.new.work_off
@@ -159,7 +159,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
     assert( ticket1, 'ticket created - ticket notification simple' )
 
     # execute ticket events
-    ENV['SERVER_NAME'] = 'some_host'
+    Rails.configuration.webserver_is_active = true
     Observer::Ticket::Notification.transaction
     #puts Delayed::Job.all.inspect
     Delayed::Worker.new.work_off