Update translation files
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: Zammad/Zammad (development version) Translate-URL: https://translations.zammad.org/projects/zammad/zammad-development/
This commit is contained in:
parent
414b0a6f9b
commit
19d13f15ec
45 changed files with 45 additions and 3375 deletions
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@ -11287,6 +11287,7 @@ msgstr ""
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
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#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
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#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
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#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
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#: db/seeds/settings.rb
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msgid "Your callback URL"
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msgid "Your callback URL"
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msgstr "عنوان URL لرد الاتصال الخاص بك"
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msgstr "عنوان URL لرد الاتصال الخاص بك"
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@ -12248,81 +12249,6 @@ msgstr "| حق | يعني | موضوع ما [تذكرة # 12345] |"
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msgid "∅ Waiting time today"
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msgid "∅ Waiting time today"
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msgstr "∅ وقت الانتظار اليوم "
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msgstr "∅ وقت الانتظار اليوم "
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
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"certain customers' time-related responses. Thus, for example, you can say "
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"customers should always get a response from you after 8 hours at the latest. "
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"In the event of an imminent violation or a breach, Zammad will alert you to "
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"such events."
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"Any violations are displayed in a separate view in the overviews. You can "
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"also configure ** e-mail notifications **."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Available objects are:\n"
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"* ticket (e. g. ticket.state, ticket.group)\n"
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"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
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"lastname)\n"
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"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
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"* ticket.organization (e. g. ticket.organization.name)\n"
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"* user (e. g. user.firstname, user.email)"
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Create Text Modules to **spend less time writing responses**. Text Modules "
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"can include smart variables like the users name or email address."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Every time a customer creates a new ticket, they automatically receive a "
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"confirmation email to assure them that their issue has been submitted "
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"successfully. This behavior is built into Zammad, but it’s also highly "
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"customizable, and you can set up other automated actions just like it."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Examples of snippets are:\n"
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"* Hello Mrs. #{ticket.customer.lastname},\n"
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"* Hello Mr. #{ticket.customer.lastname},\n"
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"* Hello #{ticket.customer.firstname},\n"
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"* My Name is #{user.firstname},"
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"It can be ** response time ** (time between the creation of a ticket and the "
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"first reaction of an agent), ** update time ** (time between a customer's "
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"request and an agent's reaction) and ** solution time ** (time between "
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"creation and closing a ticket ) To be defined."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Maybe you want to set a higher priority on any ticket with the word “urgent” "
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"in the title. Maybe you want to avoid sending auto-reply emails to customers "
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"from certain organizations. Maybe you want mark a ticket as “pending” "
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"whenever someone adds an internal note to a ticket."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid "Of course you can also use multi line snippets."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Whatever it is, you can do it with triggers: actions that watch tickets for "
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"certain changes, and then fire off whenever those changes occur."
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msgstr ""
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#~ msgid "Default caller id"
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#~ msgid "Default caller id"
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#~ msgstr "معرف المتصل الافتراضي"
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#~ msgstr "معرف المتصل الافتراضي"
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@ -11096,6 +11096,7 @@ msgstr ""
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
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#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
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#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
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#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
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#: db/seeds/settings.rb
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msgid "Your callback URL"
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msgid "Your callback URL"
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msgstr ""
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msgstr ""
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@ -12046,78 +12047,3 @@ msgstr ""
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#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
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#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
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msgid "∅ Waiting time today"
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msgid "∅ Waiting time today"
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msgstr "∅ Време за изчакване днес"
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msgstr "∅ Време за изчакване днес"
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
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"certain customers' time-related responses. Thus, for example, you can say "
|
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"customers should always get a response from you after 8 hours at the latest. "
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"In the event of an imminent violation or a breach, Zammad will alert you to "
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"such events."
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"Any violations are displayed in a separate view in the overviews. You can "
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"also configure ** e-mail notifications **."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Available objects are:\n"
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"* ticket (e. g. ticket.state, ticket.group)\n"
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"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
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"lastname)\n"
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"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
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"* ticket.organization (e. g. ticket.organization.name)\n"
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"* user (e. g. user.firstname, user.email)"
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Create Text Modules to **spend less time writing responses**. Text Modules "
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"can include smart variables like the users name or email address."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Every time a customer creates a new ticket, they automatically receive a "
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"confirmation email to assure them that their issue has been submitted "
|
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"successfully. This behavior is built into Zammad, but it’s also highly "
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"customizable, and you can set up other automated actions just like it."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Examples of snippets are:\n"
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"* Hello Mrs. #{ticket.customer.lastname},\n"
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"* Hello Mr. #{ticket.customer.lastname},\n"
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"* Hello #{ticket.customer.firstname},\n"
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"* My Name is #{user.firstname},"
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"It can be ** response time ** (time between the creation of a ticket and the "
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"first reaction of an agent), ** update time ** (time between a customer's "
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"request and an agent's reaction) and ** solution time ** (time between "
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"creation and closing a ticket ) To be defined."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Maybe you want to set a higher priority on any ticket with the word “urgent” "
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"in the title. Maybe you want to avoid sending auto-reply emails to customers "
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"from certain organizations. Maybe you want mark a ticket as “pending” "
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"whenever someone adds an internal note to a ticket."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid "Of course you can also use multi line snippets."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Whatever it is, you can do it with triggers: actions that watch tickets for "
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"certain changes, and then fire off whenever those changes occur."
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msgstr ""
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@ -11207,6 +11207,7 @@ msgstr ""
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
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#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
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#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
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#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
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#: db/seeds/settings.rb
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msgid "Your callback URL"
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msgid "Your callback URL"
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msgstr "Vaše callback URL"
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msgstr "Vaše callback URL"
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@ -12170,81 +12171,6 @@ msgstr "|Pravé| myšleno |Nějaký předmět [Ticket#12345]|"
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msgid "∅ Waiting time today"
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msgid "∅ Waiting time today"
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msgstr "dnešní ∅ čekací doby"
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msgstr "dnešní ∅ čekací doby"
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
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"certain customers' time-related responses. Thus, for example, you can say "
|
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"customers should always get a response from you after 8 hours at the latest. "
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"In the event of an imminent violation or a breach, Zammad will alert you to "
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"such events."
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"Any violations are displayed in a separate view in the overviews. You can "
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"also configure ** e-mail notifications **."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Available objects are:\n"
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"* ticket (e. g. ticket.state, ticket.group)\n"
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"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
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"lastname)\n"
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"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
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"* ticket.organization (e. g. ticket.organization.name)\n"
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"* user (e. g. user.firstname, user.email)"
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Create Text Modules to **spend less time writing responses**. Text Modules "
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"can include smart variables like the users name or email address."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Every time a customer creates a new ticket, they automatically receive a "
|
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"confirmation email to assure them that their issue has been submitted "
|
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"successfully. This behavior is built into Zammad, but it’s also highly "
|
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"customizable, and you can set up other automated actions just like it."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Examples of snippets are:\n"
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"* Hello Mrs. #{ticket.customer.lastname},\n"
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"* Hello Mr. #{ticket.customer.lastname},\n"
|
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"* Hello #{ticket.customer.firstname},\n"
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"* My Name is #{user.firstname},"
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"It can be ** response time ** (time between the creation of a ticket and the "
|
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"first reaction of an agent), ** update time ** (time between a customer's "
|
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"request and an agent's reaction) and ** solution time ** (time between "
|
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"creation and closing a ticket ) To be defined."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
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"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
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"from certain organizations. Maybe you want mark a ticket as “pending” "
|
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"whenever someone adds an internal note to a ticket."
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msgstr ""
|
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid "Of course you can also use multi line snippets."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Whatever it is, you can do it with triggers: actions that watch tickets for "
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"certain changes, and then fire off whenever those changes occur."
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msgstr ""
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#~ msgid "Default caller id"
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#~ msgid "Default caller id"
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#~ msgstr "Výchozí id volajícího"
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#~ msgstr "Výchozí id volajícího"
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@ -11129,6 +11129,7 @@ msgstr ""
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/google/app_config.jst.eco
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#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
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#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
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msgid "Your callback URL"
|
msgid "Your callback URL"
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msgstr ""
|
msgstr ""
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|
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@ -12080,81 +12081,6 @@ msgstr "|Højre| betyder |Et Emne [Ticket#12345]|"
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msgid "∅ Waiting time today"
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msgid "∅ Waiting time today"
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msgstr "Ventetid i dag"
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msgstr "Ventetid i dag"
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|
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#: app/assets/javascripts/app/models/sla.coffee
|
|
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msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
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"such events."
|
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msgstr ""
|
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|
|
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#: app/assets/javascripts/app/models/sla.coffee
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|
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msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
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"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
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"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
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"can include smart variables like the users name or email address."
|
|
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msgstr ""
|
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|
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#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
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"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default opkalds ID"
|
#~ msgstr "Default opkalds ID"
|
||||||
|
|
||||||
|
|
|
@ -11440,6 +11440,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Deine Callback-URL"
|
msgstr "Deine Callback-URL"
|
||||||
|
|
||||||
|
@ -12403,81 +12404,6 @@ msgstr "|rechts| bedeutet |Ein Betreff [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Wartezeit heute"
|
msgstr "∅ Wartezeit heute"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default Caller-ID"
|
#~ msgstr "Default Caller-ID"
|
||||||
|
|
||||||
|
|
|
@ -11310,6 +11310,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12262,81 +12263,6 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ μεσος χρονοσ αναμονησ σημερα"
|
msgstr "∅ μεσος χρονοσ αναμονησ σημερα"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Προεπιλεγμένο αναγνωριστικό καλούντος"
|
#~ msgstr "Προεπιλεγμένο αναγνωριστικό καλούντος"
|
||||||
|
|
||||||
|
|
|
@ -11096,6 +11096,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12044,78 +12045,3 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
|
@ -11096,6 +11096,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12044,78 +12045,3 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
|
@ -11357,6 +11357,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "L'URL de devolució"
|
msgstr "L'URL de devolució"
|
||||||
|
|
||||||
|
@ -12323,81 +12324,6 @@ msgstr "|Dreta| significa |Assumpte [Tiquet#12345]"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ temps d'espera avui"
|
msgstr "∅ temps d'espera avui"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "ID de trucada predeterminada"
|
#~ msgstr "ID de trucada predeterminada"
|
||||||
|
|
||||||
|
|
|
@ -11111,6 +11111,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12064,80 +12065,5 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tiempo de espera de hoy"
|
msgstr "∅ Tiempo de espera de hoy"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Ingresar con %s"
|
#~ msgstr "Ingresar con %s"
|
||||||
|
|
|
@ -11418,6 +11418,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Tu URL de devolución de llamada"
|
msgstr "Tu URL de devolución de llamada"
|
||||||
|
|
||||||
|
@ -12380,81 +12381,6 @@ msgstr "Derecha | significa | Algún Adjunto Subject [Ticket # 12345] |"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ tiempo de espera de hoy"
|
msgstr "∅ tiempo de espera de hoy"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Identificador de llamada por defecto"
|
#~ msgstr "Identificador de llamada por defecto"
|
||||||
|
|
||||||
|
|
|
@ -11411,6 +11411,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Tu URL de devolución de llamada"
|
msgstr "Tu URL de devolución de llamada"
|
||||||
|
|
||||||
|
@ -12375,81 +12376,6 @@ msgstr "| Derecha | significa | Algún Asunto [Ticket # 12345] |"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tiempo de espera hoy"
|
msgstr "∅ Tiempo de espera hoy"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "ID de llamada predeterminado"
|
#~ msgstr "ID de llamada predeterminado"
|
||||||
|
|
||||||
|
|
|
@ -11097,6 +11097,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12046,78 +12047,3 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tänane ooteaeg"
|
msgstr "∅ Tänane ooteaeg"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
|
@ -11126,6 +11126,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12077,80 +12078,5 @@ msgstr "|راست| به معنی |یک عنوان[شماره تیکت 12345]| ا
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ heutige Wartezeit"
|
msgstr "∅ heutige Wartezeit"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "ورود به سیستم ارتباط یا مشتریان رسانگار در %s "
|
#~ msgstr "ورود به سیستم ارتباط یا مشتریان رسانگار در %s "
|
||||||
|
|
|
@ -11113,6 +11113,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12070,80 +12071,5 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Odotusaika tänään"
|
msgstr "∅ Odotusaika tänään"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Kirjaudu palvelimelle %s"
|
#~ msgstr "Kirjaudu palvelimelle %s"
|
||||||
|
|
|
@ -11419,6 +11419,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Votre URL de rappel"
|
msgstr "Votre URL de rappel"
|
||||||
|
|
||||||
|
@ -12384,81 +12385,6 @@ msgstr "|Right| signifie |Un sujet [Billet#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Identifiant par défaut de l'appelant"
|
#~ msgstr "Identifiant par défaut de l'appelant"
|
||||||
|
|
||||||
|
|
|
@ -11441,6 +11441,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Votre URL de callback"
|
msgstr "Votre URL de callback"
|
||||||
|
|
||||||
|
@ -12405,81 +12406,6 @@ msgstr "|Droit| signifie |Sujet du ticket [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Id par défaut de l'appelant"
|
#~ msgstr "Id par défaut de l'appelant"
|
||||||
|
|
||||||
|
|
|
@ -11177,6 +11177,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12138,81 +12139,6 @@ msgstr "|ימין| משמעותו |נושא הכרטיס [כרטיס#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ זמן המתנה היום"
|
msgstr "∅ זמן המתנה היום"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "מזהה המתקשר המוגדר כברירת מחדל"
|
#~ msgstr "מזהה המתקשר המוגדר כברירת מחדל"
|
||||||
|
|
||||||
|
|
|
@ -11170,6 +11170,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "आपका कॉलबैक URL"
|
msgstr "आपका कॉलबैक URL"
|
||||||
|
|
||||||
|
@ -12127,80 +12128,5 @@ msgstr " | Right | साधन | कुछ विषय [टिकट # 12345]
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Iting आज समय की प्रतीक्षा है"
|
msgstr "Iting आज समय की प्रतीक्षा है"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Timeframe for every following response."
|
#~ msgid "Timeframe for every following response."
|
||||||
#~ msgstr "प्रत्येक निम्नलिखित प्रतिक्रिया के लिए समय सीमा।"
|
#~ msgstr "प्रत्येक निम्नलिखित प्रतिक्रिया के लिए समय सीमा।"
|
||||||
|
|
|
@ -11102,6 +11102,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12050,78 +12051,3 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
|
@ -11113,6 +11113,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12064,81 +12065,6 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Várakozási idő ma"
|
msgstr "Várakozási idő ma"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Alapértelmezett hívásazonosító"
|
#~ msgstr "Alapértelmezett hívásazonosító"
|
||||||
|
|
||||||
|
|
|
@ -11161,6 +11161,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12119,81 +12120,6 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Biðtími í dag"
|
msgstr "∅ Biðtími í dag"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Innskrá með %s"
|
#~ msgstr "Innskrá með %s"
|
||||||
|
|
||||||
|
|
|
@ -11366,6 +11366,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "URL di callback"
|
msgstr "URL di callback"
|
||||||
|
|
||||||
|
@ -12330,81 +12331,6 @@ msgstr "|Destra| significa |Oggetto [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tempi di attesa - Oggi"
|
msgstr "∅ Tempi di attesa - Oggi"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Id chiamante predefinito"
|
#~ msgstr "Id chiamante predefinito"
|
||||||
|
|
||||||
|
|
|
@ -11237,6 +11237,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12198,81 +12199,6 @@ msgstr "|Right| は、|何らかの件名 [Ticket#12345]|の意味です"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Waiting time today"
|
msgstr "∅ Waiting time today"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "デフォルトの呼出しID"
|
#~ msgstr "デフォルトの呼出しID"
|
||||||
|
|
||||||
|
|
|
@ -11244,6 +11244,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12205,81 +12206,6 @@ msgstr "| 오른쪽 | 어떤 주제 [Ticket # 12345] | | 의미"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ 오늘 대기 시간"
|
msgstr "∅ 오늘 대기 시간"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "기본 발신자 ID"
|
#~ msgstr "기본 발신자 ID"
|
||||||
|
|
||||||
|
|
|
@ -11099,6 +11099,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12049,80 +12050,5 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Laukino laikas šiandien"
|
msgstr "∅ Laukino laikas šiandien"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Prisijungti į %s"
|
#~ msgstr "Prisijungti į %s"
|
||||||
|
|
|
@ -11096,6 +11096,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12044,78 +12045,3 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
|
@ -11097,6 +11097,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12046,78 +12047,3 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Masa menuggungu hari ini"
|
msgstr "Masa menuggungu hari ini"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
|
@ -11375,6 +11375,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Uw retour URL"
|
msgstr "Uw retour URL"
|
||||||
|
|
||||||
|
@ -12339,81 +12340,6 @@ msgstr "|Rechts| betekend |Onderwerp [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Wachttijd vandaag"
|
msgstr "∅ Wachttijd vandaag"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Standaard weergegeven nummer"
|
#~ msgstr "Standaard weergegeven nummer"
|
||||||
|
|
||||||
|
|
|
@ -11334,6 +11334,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Din callback-URL"
|
msgstr "Din callback-URL"
|
||||||
|
|
||||||
|
@ -12295,81 +12296,6 @@ msgstr "|Høyre| betyr |Ett emnet [Sak#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Vente tid i dag"
|
msgstr "Vente tid i dag"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Standard Caller-ID"
|
#~ msgstr "Standard Caller-ID"
|
||||||
|
|
||||||
|
|
|
@ -11358,6 +11358,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Twój adres zwrotny"
|
msgstr "Twój adres zwrotny"
|
||||||
|
|
||||||
|
@ -12321,81 +12322,6 @@ msgstr "|Right| oznacza |Jakiś temat [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ dzisiejszy czas oczekiwania "
|
msgstr "∅ dzisiejszy czas oczekiwania "
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Domyślne id dzwoniącego"
|
#~ msgstr "Domyślne id dzwoniącego"
|
||||||
|
|
||||||
|
|
|
@ -11380,6 +11380,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Sua URL de callback"
|
msgstr "Sua URL de callback"
|
||||||
|
|
||||||
|
@ -12343,81 +12344,6 @@ msgstr "|Direita| resulta |Assunto qualquer [Chamado#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ tempo de espera hoje"
|
msgstr "∅ tempo de espera hoje"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Identificador de Chamadas padrão"
|
#~ msgstr "Identificador de Chamadas padrão"
|
||||||
|
|
||||||
|
|
|
@ -11380,6 +11380,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Sua URL callback"
|
msgstr "Sua URL callback"
|
||||||
|
|
||||||
|
@ -12345,81 +12346,6 @@ msgstr "|Right| Referente |Algum assunto [Ticket#12345]| "
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tempo de Espera Hoje"
|
msgstr "∅ Tempo de Espera Hoje"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "ID padrão do chamador"
|
#~ msgstr "ID padrão do chamador"
|
||||||
|
|
||||||
|
|
|
@ -11331,6 +11331,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12293,81 +12294,6 @@ msgstr "|Dreapta| înseamnă |[Tichet#12345] Un Subiect Oarecare|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Caller ID-ul implicit"
|
#~ msgstr "Caller ID-ul implicit"
|
||||||
|
|
||||||
|
|
|
@ -11374,6 +11374,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Ваш обратный URL"
|
msgstr "Ваш обратный URL"
|
||||||
|
|
||||||
|
@ -12337,81 +12338,6 @@ msgstr "|Справа| означает |Тема письма [Заявка#123
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Время ожидания сегодня"
|
msgstr "Время ожидания сегодня"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Номер по умолчанию"
|
#~ msgstr "Номер по умолчанию"
|
||||||
|
|
||||||
|
|
|
@ -11332,6 +11332,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "URL yo guhamagarwaho"
|
msgstr "URL yo guhamagarwaho"
|
||||||
|
|
||||||
|
@ -12297,81 +12298,6 @@ msgstr "Iburyo bivuga[ingingo ibonetse yose] Tike#1234"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "igihe cyo gutegereza uyu munsi"
|
msgstr "igihe cyo gutegereza uyu munsi"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Ikiranga cya muhamagazo mburabuzi"
|
#~ msgstr "Ikiranga cya muhamagazo mburabuzi"
|
||||||
|
|
||||||
|
|
|
@ -11138,6 +11138,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12088,80 +12089,5 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ čakacia doba dnes"
|
msgstr "∅ čakacia doba dnes"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Prihláste sa do %s"
|
#~ msgstr "Prihláste sa do %s"
|
||||||
|
|
|
@ -11139,6 +11139,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12090,81 +12091,6 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Današnji čakalni čas"
|
msgstr "Današnji čakalni čas"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Privzeti ID klicatelja"
|
#~ msgstr "Privzeti ID klicatelja"
|
||||||
|
|
||||||
|
|
|
@ -11226,6 +11226,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Vaš callback URL"
|
msgstr "Vaš callback URL"
|
||||||
|
|
||||||
|
@ -12188,81 +12189,6 @@ msgstr "|Desno| znači |Some Subject [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Vreme čekanja danas"
|
msgstr "∅ Vreme čekanja danas"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default caller id"
|
#~ msgstr "Default caller id"
|
||||||
|
|
||||||
|
|
|
@ -11354,6 +11354,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Din callback URL"
|
msgstr "Din callback URL"
|
||||||
|
|
||||||
|
@ -12317,81 +12318,6 @@ msgstr "|Höger| betyder |Något Ämne [Ärende#12345]| "
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Väntetid idag"
|
msgstr "∅ Väntetid idag"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Standard uppringare id"
|
#~ msgstr "Standard uppringare id"
|
||||||
|
|
||||||
|
|
|
@ -11342,6 +11342,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "Geri arama URL'niz"
|
msgstr "Geri arama URL'niz"
|
||||||
|
|
||||||
|
@ -12304,81 +12305,6 @@ msgstr "|Right| means |Some Subject [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Bugünkü bekleme süresi"
|
msgstr "Bugünkü bekleme süresi"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default caller id"
|
#~ msgstr "Default caller id"
|
||||||
|
|
||||||
|
|
|
@ -11345,6 +11345,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12310,81 +12311,6 @@ msgstr "|Праворуч| означає |Тема [Заявка № 12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Час очікування сьогодні\t"
|
msgstr "∅ Час очікування сьогодні\t"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Номер абонента за замовчуванням"
|
#~ msgstr "Номер абонента за замовчуванням"
|
||||||
|
|
||||||
|
|
|
@ -11105,6 +11105,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
@ -12055,80 +12056,5 @@ msgstr "|Right| means |Some Subject [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Thời gian chờ hôm nay"
|
msgstr "∅ Thời gian chờ hôm nay"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Đăng nhập với %s"
|
#~ msgstr "Đăng nhập với %s"
|
||||||
|
|
|
@ -11185,6 +11185,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "您的回叫 網址URL"
|
msgstr "您的回叫 網址URL"
|
||||||
|
|
||||||
|
@ -12145,81 +12146,6 @@ msgstr "|右邊|表示|某些主旨[Ticket#12345] |"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅轮候时间"
|
msgstr "∅轮候时间"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "預設 caller id"
|
#~ msgstr "預設 caller id"
|
||||||
|
|
||||||
|
|
|
@ -11193,6 +11193,7 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
#: app/assets/javascripts/app/views/google/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
#: app/assets/javascripts/app/views/microsoft365/app_config.jst.eco
|
||||||
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
#: app/assets/javascripts/app/views/twitter/app_config.jst.eco
|
||||||
|
#: db/seeds/settings.rb
|
||||||
msgid "Your callback URL"
|
msgid "Your callback URL"
|
||||||
msgstr "您的 callback URL"
|
msgstr "您的 callback URL"
|
||||||
|
|
||||||
|
@ -12153,81 +12154,6 @@ msgstr "|右邊| 表示 |某主旨 [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ 今日等待時間"
|
msgstr "∅ 今日等待時間"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
|
||||||
"certain customers' time-related responses. Thus, for example, you can say "
|
|
||||||
"customers should always get a response from you after 8 hours at the latest. "
|
|
||||||
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
|
||||||
"such events."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"Any violations are displayed in a separate view in the overviews. You can "
|
|
||||||
"also configure ** e-mail notifications **."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Available objects are:\n"
|
|
||||||
"* ticket (e. g. ticket.state, ticket.group)\n"
|
|
||||||
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
|
||||||
"lastname)\n"
|
|
||||||
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
|
||||||
"* ticket.organization (e. g. ticket.organization.name)\n"
|
|
||||||
"* user (e. g. user.firstname, user.email)"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
|
||||||
"can include smart variables like the users name or email address."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Every time a customer creates a new ticket, they automatically receive a "
|
|
||||||
"confirmation email to assure them that their issue has been submitted "
|
|
||||||
"successfully. This behavior is built into Zammad, but it’s also highly "
|
|
||||||
"customizable, and you can set up other automated actions just like it."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid ""
|
|
||||||
"Examples of snippets are:\n"
|
|
||||||
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello Mr. #{ticket.customer.lastname},\n"
|
|
||||||
"* Hello #{ticket.customer.firstname},\n"
|
|
||||||
"* My Name is #{user.firstname},"
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/sla.coffee
|
|
||||||
msgid ""
|
|
||||||
"It can be ** response time ** (time between the creation of a ticket and the "
|
|
||||||
"first reaction of an agent), ** update time ** (time between a customer's "
|
|
||||||
"request and an agent's reaction) and ** solution time ** (time between "
|
|
||||||
"creation and closing a ticket ) To be defined."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
|
||||||
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
|
||||||
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
|
||||||
"whenever someone adds an internal note to a ticket."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/text_module.coffee
|
|
||||||
msgid "Of course you can also use multi line snippets."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#: app/assets/javascripts/app/models/trigger.coffee
|
|
||||||
msgid ""
|
|
||||||
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
|
||||||
"certain changes, and then fire off whenever those changes occur."
|
|
||||||
msgstr ""
|
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "預設 Caller ID"
|
#~ msgstr "預設 Caller ID"
|
||||||
|
|
||||||
|
|
Loading…
Reference in a new issue