Show icon / state title on every ticket and task overview. Also added meta info about "escalated" or "reminder reached" to icon title.

app/assets/javascripts/app/controllers/ticket_overview.coffee

@@ -290,7 +290,7 @@ class Table extends App.Controller
         value = ' '
         attribute.class  = object.iconClass()
         attribute.link   = ''
-        attribute.title  = App.i18n.translateInline( object.iconTitle() )
+        attribute.title  = object.iconTitle()
         value
 
       new App.ControllerTable(

app/assets/javascripts/app/controllers/ticket_zoom.coffee

@@ -82,6 +82,7 @@ class App.TicketZoom extends App.Controller
       meta.title     = '#' + @ticket.number + ' - ' + @ticket.title
       meta.class     = "task-state-#{ @ticket.getState() }"
       meta.type      = 'task'
+      meta.iconTitle = @ticket.iconTitle()
       meta.iconClass = @ticket.iconClass()
     meta
 

app/assets/javascripts/app/controllers/widget/ticket_list.coffee

@@ -33,7 +33,7 @@ class App.TicketList extends App.Controller
       value = ' '
       attribute.class  = object.iconClass()
       attribute.link   = ''
-      attribute.title  = App.i18n.translateInline( object.iconTitle() )
+      attribute.title  = object.iconTitle()
       value
 
     list = []

app/assets/javascripts/app/models/ticket.coffee

@@ -38,7 +38,13 @@ class App.Ticket extends App.Model
       # if ticket is escalated, overwrite state
       if @escalation_time && new Date( Date.parse( @escalation_time ) ) < new Date
         state = 'escalating'
-    else if stateType.name is 'pending reminder' || stateType.name is 'pending action'
+    else if stateType.name is 'pending reminder'
+      state = 'pending'
+
+      # if ticket pending_time is reached, overwrite state
+      if @pending_time && new Date( Date.parse( @pending_time ) ) < new Date
+        state = 'open'
+    else if stateType.name is 'pending action'
       state = 'pending'
     state
 
@@ -49,7 +55,13 @@ class App.Ticket extends App.Model
     @getState()
 
   iconTitle: ->
-    App.TicketState.find( @state_id ).displayName()
+    type = App.TicketState.find( @state_id )
+    stateType = App.TicketStateType.find( type.state_type_id )
+    if stateType.name is 'pending reminder' && @pending_time && new Date( Date.parse( @pending_time ) ) < new Date
+      return "#{App.i18n.translateInline(type.displayName())} - #{App.i18n.translateInline('reached')}"
+    if @escalation_time && new Date( Date.parse( @escalation_time ) ) < new Date
+      return "#{App.i18n.translateInline(type.displayName())} - #{App.i18n.translateInline('escalated')}"
+    App.i18n.translateInline(type.displayName())
 
   iconTextClass: ->
     "task-state-#{ @getState() }-color"

app/assets/javascripts/app/views/popover/ticket.jst.eco

@@ -1,5 +1,5 @@
 <div>
-  <%- @Icon(@ticket.icon(), @ticket.iconClass()) %> <span class="<%- @T(@ticket.iconTextClass()) %>"><%- @T(@ticket.iconTitle()) %></span>
+  <%- @Icon(@ticket.icon(), @ticket.iconClass()) %> <span class="<%- @T(@ticket.iconTextClass()) %>"><%- @ticket.iconTitle() %></span>
 </div>
 <hr>
 <div class="popover-block">

app/assets/javascripts/app/views/popover/user_ticket_list.jst.eco

@@ -1,7 +1,7 @@
 <ol class="tasks tasks--standalone">
   <% for ticket in @tickets: %>
   <li class="task">
-    <div class="icon-holder">
+    <div class="icon-holder" title="<%- ticket.iconTitle() %>">
       <%- @Icon('task-state', ticket.iconClass()) %>
     </div>
     <div class="task-text">

app/assets/javascripts/app/views/task_widget_tasks.jst.eco

@@ -1,6 +1,6 @@
 <% for item in @item_list: %>
   <a href="<%- item.data.url %>" title="<%= item.data.title %>" class="nav-tab task <%= item.data.class %><% if item.task.active: %> is-active<% end %><% if item.task.notify: %> is-modified<% end %>" data-key="<%- item.task.key %>">
-    <div class="nav-tab-icon">
+    <div class="nav-tab-icon" title="<%- @T(item.data.iconTitle) %>">
       <% if item.data.type is 'task': %>
         <% if item.task.notify: %>
           <%- @Icon('task-state-modified-outer-circle', "icon-#{item.data.iconClass}") %>

app/assets/javascripts/app/views/widget/ticket_stats_list.jst.eco

@@ -4,7 +4,7 @@
   <% for ticket_id in @ticket_ids_show: %>
   <% ticket = App.Ticket.fullLocal(ticket_id) %>
   <li class="task">
-    <div class="icon-holder">
+    <div class="icon-holder" title="<%- ticket.iconTitle() %>">
       <%- @Icon('task-state', ticket.iconClass()) %>
     </div>
     <div class="task-text">