diff --git a/app/assets/javascripts/app/views/customer_chat/chat_footer.jst.eco b/app/assets/javascripts/app/views/customer_chat/chat_footer.jst.eco
index 547c4142d..9a66a4ee3 100644
--- a/app/assets/javascripts/app/views/customer_chat/chat_footer.jst.eco
+++ b/app/assets/javascripts/app/views/customer_chat/chat_footer.jst.eco
@@ -1,3 +1,5 @@
+<!--
 <div class="chat-footer">
   <div class="btn btn--primary js-createTicket">Turn chat into ticket</div>
-</div>
\ No newline at end of file
+</div>
+-->
\ No newline at end of file