Remember user_id in transaction backends (updated_by_id can already be changed at execution time).
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parent
acb3a23681
commit
1c1077e115
14 changed files with 55 additions and 32 deletions
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@ -46,6 +46,7 @@ class Observer::Transaction < ActiveRecord::Observer
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type: 'create',
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object_id: 123,
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article_id: 123,
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user_id: 123,
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},
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9 => {
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object: 'Ticket',
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@ -55,6 +56,7 @@ class Observer::Transaction < ActiveRecord::Observer
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attribute1: [before, now],
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attribute2: [before, now],
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},
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user_id: 123,
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},
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},
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}
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@ -70,6 +72,7 @@ class Observer::Transaction < ActiveRecord::Observer
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attribute1: [before, now],
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attribute2: [before, now],
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},
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user_id: 123,
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},
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},
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}
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@ -110,6 +113,7 @@ class Observer::Transaction < ActiveRecord::Observer
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store = list_objects[event[:object]][object.id]
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store[:object] = event[:object]
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store[:object_id] = object.id
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store[:user_id] = event[:user_id]
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if !store[:type] || store[:type] == 'update'
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store[:type] = event[:type]
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@ -148,6 +152,7 @@ class Observer::Transaction < ActiveRecord::Observer
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type: 'create',
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data: record,
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id: record.id,
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user_id: record.created_by_id,
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}
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EventBuffer.add('transaction', e)
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end
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@ -181,6 +186,7 @@ class Observer::Transaction < ActiveRecord::Observer
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data: record,
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changes: real_changes,
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id: record.id,
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user_id: record.updated_by_id,
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}
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EventBuffer.add('transaction', e)
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end
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@ -185,6 +185,7 @@ returns
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type: 'reminder_reached',
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object_id: ticket.id,
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article_id: ticket.articles.last.id,
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user_id: 1,
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)
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result.push ticket
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@ -225,6 +226,7 @@ returns
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type: 'escalation',
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object_id: ticket.id,
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article_id: ticket.articles.last.id,
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user_id: 1,
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)
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result.push ticket
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next
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@ -236,6 +238,7 @@ returns
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type: 'escalation_warning',
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object_id: ticket.id,
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article_id: ticket.articles.last.id,
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user_id: 1,
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)
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result.push ticket
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}
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@ -13,6 +13,7 @@ class Transaction::BackgroundJob
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'attribute1' => [before,now],
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'attribute2' => [before,now],
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}
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user_id: 123,
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},
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=end
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@ -11,6 +11,7 @@ class Transaction::ClearbitEnrichment
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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user_id: 123,
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},
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=end
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@ -12,6 +12,7 @@ class Transaction::Notification
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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user_id: 123,
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},
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=end
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@ -88,7 +89,7 @@ class Transaction::Notification
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# ignore user who changed it by him self via web
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if @params[:via_web]
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next if article && article.updated_by_id == user.id
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next if !article && ticket.updated_by_id == user.id
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next if !article && @item[:user_id] == user.id
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end
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# ignore inactive users
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@ -120,7 +121,7 @@ class Transaction::Notification
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if channels['online']
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used_channels.push 'online'
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created_by_id = ticket.updated_by_id || 1
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created_by_id = @item[:user_id] || 1
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# delete old notifications
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if @item[:type] == 'reminder_reached'
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@ -178,6 +179,11 @@ class Transaction::Notification
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raise "unknown type for notification #{@item[:type]}"
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end
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current_user = User.lookup(id: @item[:user_id] || 1)
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if !current_user
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current_user = User.lookup(id: 1)
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end
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NotificationFactory::Mailer.notification(
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template: template,
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user: user,
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@ -185,6 +191,7 @@ class Transaction::Notification
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ticket: ticket,
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article: article,
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recipient: user,
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current_user: current_user,
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changes: changes,
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},
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references: ticket.get_references,
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@ -207,7 +214,7 @@ class Transaction::Notification
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history_type: 'notification',
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history_object: 'Ticket',
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value_to: recipient_list,
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created_by_id: ticket.updated_by_id || 1
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created_by_id: @item[:user_id] || 1
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)
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end
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@ -13,6 +13,7 @@ class Transaction::SignatureDetection
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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user_id: 123,
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},
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=end
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@ -7,6 +7,7 @@ backend = Transaction::Slack.new(
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object: 'Ticket',
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type: 'create',
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object_id: 1,
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user_id: 123,
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)
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backend.perform
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@ -19,6 +20,7 @@ backend.perform
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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user_id: 123,
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},
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=end
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def initialize(item, params = {})
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@ -2,7 +2,7 @@ Neues Ticket (<%= d 'ticket.title' %>)
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<p>Hallo <%= d 'recipient.firstname' %>,</p>
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<br>
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<p>es wurde ein neues Ticket (<%= d 'ticket.title' %>) von "<b><%= d 'ticket.updated_by.longname' %></b>" erstellt.</p>
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<p>es wurde ein neues Ticket (<%= d 'ticket.title' %>) von "<b><%= d 'current_user.longname' %></b>" erstellt.</p>
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<br>
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<p>
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<%= t 'Group' %>: <%= d 'ticket.group.name' %><br>
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@ -2,7 +2,7 @@ New Ticket (<%= d 'ticket.title' %>)
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<p>Hi <%= d 'recipient.firstname' %>,</p>
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<br>
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<p>A new ticket (<%= d 'ticket.title' %>) has been created by "<b><%= d 'ticket.updated_by.longname' %></b>".</p>
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<p>A new ticket (<%= d 'ticket.title' %>) has been created by "<b><%= d 'current_user.longname' %></b>".</p>
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<br>
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<p>
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<%= t 'Group' %>: <%= d 'ticket.group.name' %><br>
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@ -3,7 +3,7 @@ Ticket aktualisiert (<%= d 'ticket.title' %>)
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<p>Hi <%= d 'recipient.firstname' %>,</p>
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<br>
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<div>
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Ticket (<%= d 'ticket.title' %>) wurde von "<b><%= d 'ticket.updated_by.longname' %></b>" aktualisiert.
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Ticket (<%= d 'ticket.title' %>) wurde von "<b><%= d 'current_user.longname' %></b>" aktualisiert.
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</div>
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<br>
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<% if @objects[:changes] && !@objects[:changes].empty? %>
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@ -3,7 +3,7 @@ Updated Ticket (<%= d 'ticket.title' %>)
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<p>Hi <%= d 'recipient.firstname' %>,</p>
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<br>
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<div>
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Ticket (<%= d 'ticket.title' %>) has been updated by "<b><%= d 'ticket.updated_by.longname' %></b>".
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Ticket (<%= d 'ticket.title' %>) has been updated by "<b><%= d 'current_user.longname' %></b>".
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</div>
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<br>
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<% if @objects[:changes] && !@objects[:changes].empty? %>
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@ -1,5 +1,5 @@
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# <%= d 'ticket.title' %>
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_<<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>|Ticket#<%= d 'ticket.number' %>>: Created by <%= d 'ticket.updated_by.longname' %> at <%= d 'ticket.updated_at' %>_
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_<<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>|Ticket#<%= d 'ticket.number' %>>: Created by <%= d 'current_user.longname' %> at <%= d 'ticket.updated_at' %>_
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* <%= t 'Group' %>: <%= d 'ticket.group.name' %>
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* <%= t 'Owner' %>: <%= d 'ticket.owner.fullname' %>
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* <%= t 'State' %>: <%= t d 'ticket.state.name' %>
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@ -1,5 +1,5 @@
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# <%= d 'ticket.title' %>
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_<<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>|Ticket#<%= d 'ticket.number' %>>: Updated by <%= d 'ticket.updated_by.longname' %> at <%= d 'ticket.updated_at' %>_
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_<<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>|Ticket#<%= d 'ticket.number' %>>: Updated by <%= d 'current_user.longname' %> at <%= d 'ticket.updated_at' %>_
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<% if @objects[:changes] && !@objects[:changes].empty? %>
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<% @objects[:changes].each do |key, value| %>
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* <%= t key %>: <%= h value[0] %> -> <%= h value[1] %>
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@ -154,7 +154,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
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updated_by_id: customer.id,
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created_by_id: customer.id,
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)
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assert( ticket1, 'ticket created - ticket notification simple' )
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assert(ticket1, 'ticket created - ticket notification simple')
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# execute object transaction
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Rails.configuration.webserver_is_active = true
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@ -267,7 +267,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
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Observer::Transaction.commit
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Scheduler.worker(true)
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# verify notifications to no one
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# verify notifications to none
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assert_equal(0, NotificationFactory::Mailer.already_sent?(ticket2, agent1, 'email'), ticket2.id)
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assert_equal(0, NotificationFactory::Mailer.already_sent?(ticket2, agent2, 'email'), ticket2.id)
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@ -395,7 +395,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
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updated_by_id: customer.id,
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created_by_id: customer.id,
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)
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assert( ticket1, 'ticket created - ticket no notification' )
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assert(ticket1, 'ticket created - ticket no notification')
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# execute object transaction
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Observer::Transaction.commit(disable_notification: true)
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@ -934,19 +934,20 @@ class TicketNotificationTest < ActiveSupport::TestCase
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'priority_id' => [1, 2],
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'pending_time' => [nil, Time.zone.parse('2015-01-11 23:33:47 UTC')],
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},
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user_id: ticket1.updated_by_id,
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)
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# check changed attributes
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human_changes = bg.human_changes(agent2, ticket1)
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assert( human_changes['Priority'], 'Check if attributes translated based on ObjectManager::Attribute' )
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assert( human_changes['Pending till'], 'Check if attributes translated based on ObjectManager::Attribute' )
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assert_equal( '1 low', human_changes['Priority'][0] )
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assert_equal( '2 normal', human_changes['Priority'][1] )
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assert_equal( '', human_changes['Pending till'][0].to_s )
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assert_equal( '2015-01-11 23:33:47 UTC', human_changes['Pending till'][1].to_s )
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assert_not( human_changes['priority_id'] )
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assert_not( human_changes['pending_time'] )
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assert_not( human_changes['pending_till'] )
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assert(human_changes['Priority'], 'Check if attributes translated based on ObjectManager::Attribute')
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assert(human_changes['Pending till'], 'Check if attributes translated based on ObjectManager::Attribute')
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assert_equal('1 low', human_changes['Priority'][0])
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assert_equal('2 normal', human_changes['Priority'][1])
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assert_equal('', human_changes['Pending till'][0].to_s)
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assert_equal('2015-01-11 23:33:47 UTC', human_changes['Pending till'][1].to_s)
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assert_not(human_changes['priority_id'])
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assert_not(human_changes['pending_time'])
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assert_not(human_changes['pending_till'])
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# en notification
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result = NotificationFactory::Mailer.template(
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@ -957,7 +958,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
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article: article,
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recipient: agent2,
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changes: human_changes,
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}
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},
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)
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assert_match(/Bobs's resumé/, result[:subject])
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assert_match(/Priority/, result[:body])
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@ -970,15 +971,15 @@ class TicketNotificationTest < ActiveSupport::TestCase
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assert_no_match(/i18n/, result[:body])
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human_changes = bg.human_changes(agent1, ticket1)
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assert( human_changes['Priority'], 'Check if attributes translated based on ObjectManager::Attribute' )
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assert( human_changes['Pending till'], 'Check if attributes translated based on ObjectManager::Attribute' )
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assert_equal( '1 niedrig', human_changes['Priority'][0] )
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assert_equal( '2 normal', human_changes['Priority'][1] )
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assert_equal( '', human_changes['Pending till'][0].to_s )
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assert_equal( '2015-01-11 23:33:47 UTC', human_changes['Pending till'][1].to_s )
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assert_not( human_changes['priority_id'] )
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assert_not( human_changes['pending_time'] )
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assert_not( human_changes['pending_till'] )
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assert(human_changes['Priority'], 'Check if attributes translated based on ObjectManager::Attribute')
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assert(human_changes['Pending till'], 'Check if attributes translated based on ObjectManager::Attribute')
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assert_equal('1 niedrig', human_changes['Priority'][0])
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assert_equal('2 normal', human_changes['Priority'][1])
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assert_equal('', human_changes['Pending till'][0].to_s)
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assert_equal('2015-01-11 23:33:47 UTC', human_changes['Pending till'][1].to_s)
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assert_not(human_changes['priority_id'])
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assert_not(human_changes['pending_time'])
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assert_not(human_changes['pending_till'])
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# de notification
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result = NotificationFactory::Mailer.template(
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@ -989,7 +990,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
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article: article,
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recipient: agent1,
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changes: human_changes,
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}
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},
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)
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assert_match(/Bobs's resumé/, result[:subject])
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@ -1010,6 +1011,7 @@ class TicketNotificationTest < ActiveSupport::TestCase
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title: ['some notification template test old 1', 'some notification template test 1 #2'],
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priority_id: [2, 3],
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},
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user_id: customer.id,
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)
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# check changed attributes
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